ANZ Frequent Flyer Black and ANZ Rewards Black cardholders enjoy unlimited access to over 60 airport lounges in 48 cities with even more on the way, courtesy of the bank’s tie-up with the Véloce Lounges program.
Not to be confused with Virgin Australia Velocity, Véloce is an independent lounge network that ANZ’s Black-tier spenders can utilise regardless of which airline they’re travelling with and where they’re seated aboard.
Even though you may already be a Gold- or Platinum-grade frequent flyer, Véloce comes in handy when travelling with airlines outside of your regular alliance; where your preferred airline has no lounge at a particular airport; or when your ‘usual’ lounge is full and overflowing.
It’s also useful for SkyTeam Elite Plus frequent flyers taking domestic flights – especially within Europe – as complimentary SkyTeam lounge access is a privilege normally reserved for international flyers under the alliance’s own rules.
Here’s how it all works, where you’ll find participating lounges and what to expect once inside.
ANZ + Véloce Lounges: the basics
Unlike credit cards that include a complimentary Priority Pass airport lounge membership, you won’t need to carry another card to access these lounges – simply present your ANZ Frequent Flyer Black or ANZ Rewards Black card at the reception desk along with your boarding pass or travel itinerary and you’re good to go.
Lounge access is provided for the cardholder only, so you shouldn’t expect to enter with a guest.
Individual lounges within the program may allow guests for a fee (payable directly to the lounge), but have a Plan B in place this not be permitted.
Your safest bet when travelling with your partner or other trusted family members is to add them to your ANZ Black credit card account as additional cardholders at a cost of $65 per year (maximum of nine), which gives them their own ANZ Black card to present as they enter a participating lounge.
Whether travelling together or separately, each cardholder can then enjoy unlimited access to Véloce’s network of airport lounges at no further cost.
ANZ + Véloce Lounges: what to expect inside
Each lounge within the Véloce program is independently owned and managed, so the standard of amenities including the food and beverage choices, the presence and speed of WiFi and shower facilities differ from one lounge to the next.
For example, ANZ Black cardholders can stop by the Airport Wellness Oasis lounge in Singapore which has its own fish spa, although doesn’t offer any alcohol and has limited hot food options.
Glance across to Tokyo’s Narita Airport and the IASS Executive Lounges offer ANZ cardholders a complimentary beer on entry, joined by non-alcoholic drinks thereafter and a range of self-serve snacks.
But in Frankfurt, swing by the Sky Club Lounge and you’ll find a full open bar including beer, wine and self-pour spirits, plus more substantial bites including sandwiches among the other snack choices.
The take-away: most lounges in the Véloce program offer guests refreshments and snacks as opposed to full restaurant dining and bartender service as you’d expect of many airline-owned lounges, but they still beat sitting at the gate before your flight.
ANZ + Véloce Lounges: where you’ll find them
With no partner lounges in Australia, you’ll instead find participating Véloce lounges in cities across the pond in New Zealand, throughout Asia, in the Middle East, Africa, Europe and also North America.
Among them, many of the major destinations and transit hubs for Aussie travellers such as Abu Dhabi, Auckland, Chicago, Dubai, London (Gatwick & Heathrow, including in Terminal 3 where Qantas departs), New York, Singapore and Tokyo.
Joining those: Amsterdam, Frankfurt, Geneva, Hamburg, Helsinki, Istanbul, Johannesburg, Miami, Milan, Munich, Paris, Stockholm, Washington D.C. (Dulles) and Zurich, among others.
Existing ANZ Black customers may visit the Véloce Lounges website and enter the first six digits of their card number to access the most up-to-date directory.
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