• Star Alliance is giving away 21 million frequent flyer miles

    Want to be an instant mileage millionaire? Star Alliance is giving away 21 million frequent flyer miles to mark the group's 20th anniversary. The worldwide competition ends on July 31, 2017, with 21 winners each pocketing one million miles in each of Star Alliance members' 21 loyalty schemes &nd...

    POSTED 14 Jul, 2017 10 Comments

  • New Qantas Premier credit card plays up points, travel perks

    60,000 Qantas Points sign-up bonus Up to 2 Qantas Points per dollar earning rate, uncapped earning  Free Qantas airport lounge passes, travel insurance Qantas is playing to its strengths of frequent flyer points and travel perks with airline’s new own-branded Qantas Premier Mast...

    POSTED 5 Jun, 2017 63 Comments

  • How airlines make more money selling points than seats

    Does your wallet contain an airline-branded credit card? If so, your daily Starbucks visits, iTunes selections, and dining habits serve a critical role in keeping the US airline industry fat and happy. For carriers such as American Airlines riding Citigroup Inc. plastic, or Delta on American Exp...

    POSTED 30 May, 2017 0 Comments

  • Star Alliance wants it to be harder to lose bags, points

    No business traveller likes to lose their bags or their frequent flyer points, so Star Alliance is doing something about it through a series of new 'technology hub' services connecting each member airline. The baggage hub, which went live at the end of 2016, "allows us to track and monitor bette...

    POSTED 15 May, 2017 2 Comments

  • Singapore Airlines moving to digital KrisFlyer membership cards

    Singapore Airlines will swap paper for pixels with the adoption of digital KrisFlyer membership cards for Apple and Google Android smartphones. The e-cards work just like the physical cards issued to members of its loyalty program, and are accessible through the airline's mobile app –...

    POSTED 28 Apr, 2017 1 Comment

  • Cathay Pacific, Lufthansa frequent flyers get shared earn & burn

    Cathay Pacific and Lufthansa will allow members of their respective frequent flyer schemes to earn and redeem points across both airlines as part of an overnight 'co-operation agreement' signed between the unlikely allies. The 'earn and burn' proposition for Asia Miles and Miles & More will ...

    POSTED 28 Mar, 2017 8 Comments

  • Qantas clarifies access rules for LAX first class lounge

    Staff at Qantas’ Los Angeles First Lounge are in for a refresher course on the rules covering lounge access, following reports that top-tier frequent flyers from American Airlines have been denied entry for spurious reasons. Those travellers turned away have been Executive Platinum members...

    POSTED 7 Dec, 2016 21 Comments

  • Korean Air business class upgrade guide

    If you’re booked to fly in economy with Korean Air, why not upgrade to business class using frequent flyer miles (points) from the airline’s Skypass loyalty program? Between Seoul and either Sydney or Brisbane, 40,000 Skypass miles can land you that bump to ‘Prestige Class...

    POSTED 19 Oct, 2016 2 Comments

  • Etihad Airways first class upgrade guide

    Business class is a great way to fly, but why not upgrade yourself to the opulence of first class on your next flight with Etihad Airways? It won’t necessarily cost you a fortune, either – upgrades are possible using Etihad Guest frequent flyer miles (points), while you can also bid ...

    POSTED 5 Oct, 2016 5 Comments

  • Cathay Pacific debuts 'status holiday' for frequent flyers

    Cathay Pacific now allows frequent flyers to put their hard-earned status on hold if they find they're about to become infrequent flyers. Diamond, Gold and Silver members of the airline's Marco Polo Club loyalty scheme can apply for what the airline describes as a 'membership holiday' lasting up...

    POSTED 15 Apr, 2016 5 Comments

  • Best frequent flyer program, credit card: the Australian Business Traveller Awards

    Recognition and rewards go hand-in-hand for the business traveller, and those were the cornerstones of our choices in these categories from the Australian Business Traveller Awards for 2015. Best Frequent Flyer Scheme: Virgin Australia Velocity Virgin Australia’s Velocity Frequent Flyer p...

    POSTED 4 Aug, 2015 0 Comments

  • Which is best: monthly or annual credit card points capping?

    Capping or reducing the number of frequent flyer points you can earn from a credit card is nothing new, although a growing number of banks now favour monthly points caps as opposed to the traditional annual limit. In short, you earn Qantas, Virgin Australia or other airline frequent flyer points...

    POSTED 16 Feb, 2015 1 Comment

  • First photos: SkyTeam opens Sydney Airport lounge

    SkyTeam's new Sydney Airport lounge is now open for travellers on the alliance's partner airlines and paying guests. The SkyTeam lounge is located at Gate 24, with seating capacity for 140 travellers, and like the adjacent American Express Lounge is managed by Plaza Premium. As expecte...

    POSTED 15 Dec, 2014 15 Comments

  • What is a Qantas frequent flyer point worth?

    You may have hundreds of thousands of Qantas Frequent Flyer points, or you may have just a handful, but the question remains the same: what’s the actual value of a Qantas Frequent Flyer award point? Would you be surprised to hear that it's rarely more than 1c, and can be as low as half a c...

    POSTED 16 Oct, 2014 17 Comments

  • Five other frequent flyer programs you should know about

    Australian travellers are familiar with both Qantas Frequent Flyer and Virgin Australia's Velocity Frequent Flyer, but there’s more to the world of airline loyalty programs than just this home-grown duo. In fact, with Qantas overhauling its frequent flyer program from July 1, many travelle...

    POSTED 26 Jun, 2014 3 Comments

  • Virgin Australia's Velocity family pooling: tips and tricks for sharing your points

    Many airline frequent flyer programs let you transfer points from one family member to another, but Virgin Australia's Velocity Frequent Flyer scheme takes things further by allowing you to transfer your points, and also your status credits, automatically whenever earned. Known as 'family poolin...

    POSTED 27 Dec, 2013 6 Comments

  • Travel hack: all Qantas & Virgin Australia phone numbers

    Frequent travellers know from experience that it's a pain to have to search for call centre contact numbers when you need them, especially if you're on a slow mobile connection. So we've rounded up all the key numbers for Qantas and Virgin Australia's international and Australian contact numbers...

    POSTED 25 Sep, 2013 9 Comments

  • Travel app: Frequent Flyer Calculator 3.0 for iPhone

    One of our favourite travel apps is Frequent Flyer Calculator, created by Brisbane coder Adam Ware to keep track of – and make the most of – your Qantas Frequent Flyer points and status credits. It’s leagues ahead of Qantas’ own frequent flyer app, and with the latest ver...

    POSTED 19 Oct, 2012 12 Comments

  • Qantas frequent flyers now get last-minute upgrades

    Qantas frequent flyers will find it easier to snare an upgrade with today’s launch of ‘at the gate’ upgrades, as the airline aims to fill premium seats left empty due to passenger no-shows and missed connections. Available for both domestic and international flights, the new sy...

    POSTED 18 Jul, 2012 11 Comments

  • Qantas Frequent Flyers score extra legroom on American Airlines

    Qantas' high-rating frequent flyers, and their equivalents in other oneworld airlines, will enjoy extra legroom on more American Airlines flights as the US carrier rolls out Main Cabin Extra seats across its US fleet. Main Cabin Extra isn't a premium economy seat, it's just regular economy seats...

    POSTED 17 Jul, 2012 3 Comments

  • Expert tips: working with ticket booking classes & 'fare buckets'

    Savvy travellers and frequent flyers keep an eye not just on the travel class of their ticket -- business, economy, and so on -- but on the booking class of their ticket. Also known as a fare bucket, fare bracket, fare type or booking class, this is a single-letter code used to represent a ...

    POSTED 14 Mar, 2012 4 Comments

  • Maximise your miles with a portfolio of frequent flyer programs

    When travelling abroad it can be a challenge to make the most of the miles you're flying by earning frequent flyer points and status. The global airline alliances -- oneworld, SkyTeam and Star Alliance -- can be useful, but only oneworld has a full Australian partner. So the obvious question fo...

    POSTED 6 Mar, 2012 16 Comments

  • Singapore Airlines' KrisFlyer revamp: the good news, the bad news

    Singapore Airlines is shaking up its KrisFlyer frequent flyer program, with both good news and bad news for frequent flyers looking to trade their miles for a free or upgraded seat. Australian Business Traveller has scoped out the changes to bring you this 'need to know' summary. More seats, bu...

    POSTED 6 Feb, 2012 3 Comments

  • Airline alliance basics for Australian frequent flyers: SkyTeam

    Business travellers new to jetting around the world are as much a part of the Australian Business Traveller audience as the seasoned experts. With new airlines joining SkyTeam, here's an updated 2012 version of our series outlining the 'need to know' essentials of the three global air...

    POSTED 17 Jan, 2012 0 Comments

  • Air New Zealand trials upgrade auctions

    Frequent flyers are used to spending points for upgrades, or even being offered bargain-basement rates at check-in to pay their way into business or first class seats. But Air New Zealand -- ever the innovators -- have a new option for upgrading: OneUp auctions, where you bid a set amount before...

    POSTED 23 Nov, 2011 2 Comments

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