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Correct Ivtravel01. I also received correspondence after I expressed my disgust .They simply indicated "Take it or move on"! Customer retention is of no interest obviously even regardless of the relentless loyalty over the many years. Very disappointing.
Nov 17, 2018, 04.13 PM / American Express overhauls credit card frequent flyer points
After 30+ years of loyal support to Amex both Centurion and Platinum no matter the country of residence this MR benefit reduction will now destroy that loyalty . No longer will I continue supporting Amex . I thought twice following the excessive annual fee increase but that thought has now solidi...
Nov 15, 2018, 06.03 PM / American Express overhauls credit card frequent flyer points
I have been a MPC member for over 20 years and supported the airline which has been reciprocated with excellent redemptions via Asiamiles however that all changed in June 2018 . Award seats are extremely scarce and even at elite level I have found it impossible to secure redemption seats either o...
Oct 17, 2018, 10.42 AM / Cathay Pacific business class upgrade guide
It would seem Malaysia Airlines have mislead Ausbt and it’s readers given they only offer the F seats if the flight is at capacity even though the seats are freely available to allocate at the time of booking.
Oct 13, 2018, 06.37 AM / Malaysia Airlines offers Qantas frequent flyers a first class upgrade
Thanks antkleve . I will move my seat back to the business class section . Seems totally disingenuous of Malaysia Airlines to offer then renege especially given they don’t sell the seats and therefore leave them empty . My flight looks empty in business so Seems I will not be given the opp...
Oct 12, 2018, 02.21 PM / Malaysia Airlines offers Qantas frequent flyers a first class upgrade
I received the same generic letter. It seems the points balance as at 15 April 2019 will be doubled. So the offer simply protects those points not transferred.Therefore I see no reason not to transfer now at the current conversion rate to take advantage of the QF offer or am I missing something? ...
Nov 24, 2018, 11.51 AM / AMEX Doubling MR Points to offset devaluation
Totally agree koji. I have been traveling CX regularly for the last 25 years and since the change of caterers the food in all the HK lounges has deteriorated to a very low point .I made my feelings known to the Marco Polo Club and from the response I assume there was a considerable savings made b...
Nov 21, 2018, 01.15 PM / The Pier business lounge is not what it used to be...
Agree . I received an email on Sunday from CX providing a list of my personal information stolen.Two weeks prior my credit card was fraudulently accessed .Marco Polo Club members be aware.Apparently the hack occurred several months ago but Cathay decided not to inform the 9.4 million members hack...
Oct 30, 2018, 03.13 PM / Cathay Pacific data hack - lock your silverware
Still true . I always use a second duvet as padding over the seat this assists with comfort and sleep . Pity CX don't provide a mattress pad which would make a huge difference to the comfort.
Oct 26, 2018, 11.20 AM / Cathay Pacific Business Class Comfort?
I have been searching for one J class reward seat from SYD HKG SYD for the following 7 months ,day by day flight by flight absolutely nothing .As a Club member this is extremely frustrating .Prior to 22 June availability was quite good .now dismal in fact nonexistent.They marketed to their membe...
Aug 17, 2018, 06.54 PM / What is going on with CX partner award availability ex-Australia?