• Here are California's hottest Michelin-rated restaurants

    As if further proof were needed that California has become the center of America’s food universe, consider this: Michelin historically bestows its famed stars only once a year. Last November, the international food guide showered the Bay Area with stars. Seven months later, Michelin is back...

    POSTED 12 Jun, 2019 2 Comments

  • US Global Entry trial for Australian citizens to start in 2019

    Australian citizens could be a step closer to fast-track entry into the USA with plans for a local trial of the Global Entry program in the second half of this year. The Global Entry program facilitates speedier clearance and entrance into the United States for pre-approved travellers, and also ...

    POSTED 11 Jun, 2019 34 Comments

  • These are the USA's best big (and small) cities to live in

    Ahead of the 2020 presidential election, Washington DC has more than just politics to boast about. It also shot up a recent rankings list of the best cities in America.  New York is number one, again. Chicago, Los Angeles, and San Francisco round out the top four – all in the same pos...

    POSTED 6 Jun, 2019 5 Comments

  • USA lengthens ESTA processing times: no more instant approvals

    Business travellers and tourists heading to the United States under the visa-waiver program will now need to apply for their US ESTA at least 72 hours before travel or risk being offloaded from their flight, with the US Government no longer granting “real-time” ESTA approvals. Althou...

    POSTED 18 Dec, 2018 22 Comments

  • Travelling in the United States during the US Government shutdown

    With the US Government in shutdown mode, most federal employees are currently off the job until further notice: but it’s not all bad news for business travellers heading Stateside. That’s because ‘essential’ government workers – a roster that includes airport securi...

    POSTED 23 Jan, 2018 1 Comment

  • Should you tip the staff in US airport lounges?

    TALKING POINT | Tipping is a way of life in the United States, and while most people understand the need to tip in bars and restaurants, should you also be tipping the staff in airport lounges who do practically the same thing – even if what you’re eating or drinking is provided for &...

    POSTED 9 Jan, 2018 62 Comments

  • No more in-town checkin for Cathay Pacific flights to the USA

    Cathay Pacific travellers heading from Hong Kong to the USA are no longer able to use the convenient in-town checkin facility at Hong Kong's Airport Express stations at Hong Kong Central and Kowloon. It's fallout from the latest clamp-down imposed by the US Department of Homeland Secur...

    POSTED 25 Oct, 2017 15 Comments

  • Qantas hopes to restart American Airlines joint venture

    Qantas will apply once more to the US authorities for an expanded joint venture deal with American Airlines, in a move that could boost benefits for Qantas Frequent Flyer members: such as through improved earning rates for points and status credits on AA flights. The airlines have previously app...

    POSTED 2 Aug, 2017 16 Comments

  • Qantas, AA shelve partnership expansion: what happens now?

    Qantas and American Airlines will no longer seek to expand their joint venture partnership following a tentative denial of antitrust immunity by the US Department of Transportation. The airlines had hoped to allay the DoT’s concerns over competition on trans-Pacific routes but were also de...

    POSTED 29 Nov, 2016 23 Comments

  • Your guide to business etiquette in the United States

    As international travellers quickly learn, the dos and don’ts of conducting business abroad vary considerably between countries, and even though the United States can feel more familiar to Australians than the likes of China or Japan, America retains its own boardroom behaviours. Above all...

    POSTED 21 Jun, 2016 10 Comments

  • T-Mobile's new US prepaid SIM: good for tourists, not business travellers

    US carrier T-Mobile has rolled out a new prepaid SIM plan with free domestic calls plus 'unlimited data' for just US$30. But as the package’s name indicates, the T-Mobile Tourist Plan is far better for tourists than it is for business travellers – especially if you intend to return t...

    POSTED 2 Jun, 2016 3 Comments

  • United, American Airlines eye direct flights to Auckland

    IN BRIEF | American Airlines and United Airlines are considering launching direct flights between the USA and New Zealand, potentially busting the Air New Zealand monopoly and giving Qantas travellers a US-via-Auckland option for stateside flights. United is examining a San Francisco-Auckland se...

    POSTED 2 Mar, 2015 31 Comments

  • Visa-free entry to the USA: what you need to know about ESTA

    If you're travelling to the United States, there's a good chance you'll encounter something called the ESTA – a 'visa waiver' which lets you enter the US without the bother of applying for a conventional visa. And ESTA is a step you can't overlook, because unless you've already g...

    POSTED 9 Oct, 2014 5 Comments

  • Qantas warns of UK, USA ban on powerless inflight gadgets

    Qantas travellers to London better make sure their laptops, tablets and smartphones are charged up before they leave the Emirates lounge in Dubai, with UK authorities now adopting a similar stance to the USA's ban on powerless electronic devices. Australian Business Traveller reader Andrew ...

    POSTED 14 Jul, 2014 13 Comments

  • Air New Zealand streamlines LAX transit, skips security line

    Air New Zealand's streamlined passenger transit procedure at LAX has been given the green light by US Customs, with travellers arriving from Auckland or from London now able to access the general terminal area and the airline's LAX lounge without the need to clear security. The sy...

    POSTED 22 Apr, 2013 10 Comments

  • Globalgig 3G pocket wifi data roaming offer unlikely to impress

    Looking for a mobile data roaming fix that works in the US, UK and Australia? Australian company Globalgig has a new 3G pocket wifi router scheme that might fit the bill for some travellers, but the pricing is one to watch out for. Pocket wifi routers tap into the 3G (or, increasingly, 4G) mobi...

    POSTED 10 Dec, 2012 0 Comments

  • United Airlines: Business travellers board before families

    Business class passengers and top-tier frequent flyers now get the jump on families with children when it comes to boarding United Airlines flights. USA Today reports that United has now joined  American Airlines and US Airways in giving boarding priority to 'premium class' p...

    POSTED 24 May, 2012 8 Comments

  • Australians set for SmartGate-style US Customs fast track

    Those interminable queues at US airports could soon be a thing of the past, with US government planning to let Aussies with smartchipped e-passports use the fast-track Global Entry lane at airports such as Los Angeles and New York. In return, Americans visiting our shores will be able to sw...

    POSTED 7 May, 2012 1 Comment

  • Qantas' Los Angeles-New York flight bumped up to a Boeing 747

    If you're heading between Los Angeles and New York on Qantas, don't be surprised to see a Boeing 747 at your gate instead of the smaller Airbus A330 the airline previously used. It's the first day that Qantas is flying its jumbos on the LAX to JFK "tag" flight for connecting passengers arriving ...

    POSTED 7 May, 2012 7 Comments

  • Delta boosts San Francisco-Los Angeles, now 11 returns daily

    If you're a regular Delta or Virgin Australia traveller from Sydney, Melbourne or Brisbane to San Francisco via Los Angeles, Delta's LAX-SFO schedules have shifted -- so be aware that your usual flights may have changed. Eleven daily returns are now in effect, which is useful news for Virgin Aus...

    POSTED 24 Apr, 2012 3 Comments

  • When are overseas businesses likely to be closed over Easter?

    Key supplier closed for business at Easter? Out of office reply saying your contact will be away for a week? Easter is a public holiday in many countries, and business trips to many countries are disrupted by absent counterparts and contacts. Planning around Easter is tricky for business travell...

    POSTED 30 Mar, 2012 0 Comments

  • Hawaiian's New York flights: new one-stop option from AU to NYC

    Hawaiian Airlines is starting daily direct flights to New York next June, providing another one-stop option to NYC, via Honolulu, for Australians. That's good news for business travellers who dislike Los Angeles' LAX airport -- and especially its treatment of non-US passport holders. Hawaiian's...

    POSTED 18 Nov, 2011 6 Comments

  • Virgin Australia, Delta begin codesharing to USA in November

    Virgin Australia and Delta will begin codesharing on trans-Pacific flights between Australia and Los Angeles' LAX airport, the airlines have revealed. Delta's DL flight numbers will appear on V Australia flights, and Virgin's VA code will also be seen on Delta's services. Virgin Australia tells ...

    POSTED 19 Sep, 2011 0 Comments

  • Alaska Airlines offers free inflight internet, with a catch...

    IN BRIEF | Connecting from Qantas or V Australia at LAX onto Alaska Airlines? Throughout this month you'll find free inflight internet on offer -- although there's a catch. The 'free internet' deal is restricted to smartphones and iPod Touch devices. Other more data-guzzling gadgets like laptops...

    POSTED 6 Sep, 2011 0 Comments

  • Hurricane Irene: JFK, New York airports to re-open from noon Monday

    Looking for news on Post-Tropical Cyclone Sandy, aka Hurricane Sandy or Superstorm Sandy? Click here for our report on what it meand for business travellers to the US. PREVIOUS | New York airports will re-open in a phased process from 6am Monday, with full flight operations from noon Monday...

    POSTED 29 Aug, 2011 0 Comments

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