• USA lengthens ESTA processing times: no more instant approvals

    Business travellers and tourists heading to the United States under the visa-waiver program will now need to apply for their US ESTA at least 72 hours before travel or risk being offloaded from their flight, with the US Government no longer granting “real-time” ESTA approvals. Althou...

    POSTED 18 Dec, 2018 22 Comments

  • Travelling in the United States during the US Government shutdown

    With the US Government in shutdown mode, most federal employees are currently off the job until further notice: but it’s not all bad news for business travellers heading Stateside. That’s because ‘essential’ government workers – a roster that includes airport securi...

    POSTED 23 Jan, 2018 1 Comment

  • USA lifts 'electronics ban' on Emirates, Etihad, Qatar flights

    The United States has stepped down its ‘electronics ban’ on all Emirates, Etihad Airways and Qatar Airways flights from Dubai, Abi Dhabi and Doha to the USA, with passengers again able to carry larger electronic devices like laptops, tablets and noise-cancelling headphones into the ai...

    POSTED 5 Jul, 2017 7 Comments

  • USA bans laptops, tablets, Kindles on selected US-bound flights

    The US Government has banned passengers from carrying devices such as laptops, tablets and ebook readers on direct flights bound for the United States from a host of Middle Eastern and African countries. Impacting flights to the US departing from 10 specific airports, Australian travellers jetti...

    POSTED 21 Mar, 2017 47 Comments

  • Your guide to business etiquette in the United States

    As international travellers quickly learn, the dos and don’ts of conducting business abroad vary considerably between countries, and even though the United States can feel more familiar to Australians than the likes of China or Japan, America retains its own boardroom behaviours. Above all...

    POSTED 21 Jun, 2016 10 Comments

  • Visa-free entry to the USA: what you need to know about ESTA

    If you're travelling to the United States, there's a good chance you'll encounter something called the ESTA – a 'visa waiver' which lets you enter the US without the bother of applying for a conventional visa. And ESTA is a step you can't overlook, because unless you've already g...

    POSTED 9 Oct, 2014 5 Comments

  • What does 'SSSS' on your boarding pass mean?

    'SSSS'. It's a seemingly random set of letters on the boarding pass for your domestic US flight, but it means you're in for an extra security screening by the TSA agents. The letters themselves stand for Secondary Security Screening Selection, although neither the TSA nor the airlines have ...

    POSTED 28 May, 2014 17 Comments

  • American's US Airways merger: impacts for Qantas Frequent Flyers

    With a merger between American Airlines and US Airways all but complete, Qantas Frequent Flyers heading to the States and further afield will be keen to know how the new combined airline will affect their points, miles and status. All signs point towards the new airline being essentially a large...

    POSTED 14 Feb, 2013 0 Comments

  • US flu outbreak: get vaccinated at home, take precautions abroad

    If you're heading to the US on business, watch out: there's a massive influenza outbreak in full swing. The flu has led to a public health emergency being declared in New York and other states, with 24 of the 50 states reporting high levels of the disease. For Australians, the bottom line is: g...

    POSTED 18 Jan, 2013 0 Comments

  • Hurricane Sandy: Airlines cancel flights, New York shuts down

    Hurricane Sandy is due to hit the areas between Boston, New York, and Washington DC overnight Monday local time, with typhoon-strength gales, heavy rain, tidal flooding, and even snow forecast as the storm combines with an early winter weather system to make the whole Northeast a huge mess. ...

    POSTED 29 Oct, 2012 2 Comments

  • Virgin Australia Velocity frequent flyers get Delta fast-track

    Virgin Australia's Gold and Platinum Velocity frequent flyers can speed through the airport with new fast-track reciprocal benefits with partner airline Delta. Golds and Platinums can join the Sky Priority line whenever flying Delta, which means they can avoid most of the worst queues in the air...

    POSTED 11 Oct, 2012 19 Comments

  • Qantas partner American: over 50% of flights delayed by pilot row

    If you're considering making a booking with Qantas' oneworld partner American Airlines -- including as part of a Red Roo ticket across the Pacific -- you might want to watch out. American's pilots are locked in a labour tussle with the airline's management, and even the Wall Street Journal is su...

    POSTED 21 Sep, 2012 5 Comments

  • Wine flies free on Alaska Airlines

    Many business travellers appreciate a decent drop of wine, and one of the perks of travel is bringing home the odd bottle or two you've discovered on your most recent trip. So here's a canny innovation from Alaska Airlines -- they've teamed up with local wine and tourism authorities to offer a "...

    POSTED 28 Aug, 2012 2 Comments

  • Hurricane Isaac aims for Florida this weekend: what you can do

    Hurricane Isaac is expected to delay and cancel numerous flights across the United States over the weekend and early next week, so now is the time to ensure that you're prepared for a disrupted journey if you're heading to the US. With Miami a large hub airport, especially for Qantas partner Ame...

    POSTED 23 Aug, 2012 1 Comment

  • The best premium economy seats from Australia to the USA

    What's the best premium economy seat between Australia and the USA, you ask? After our rankings of the best trans-Pacific business class seat, we turned our spotlight on premium economy, which offers a significant upgrade from the economy experience without the high price of a business clas...

    POSTED 30 Jul, 2012 7 Comments

  • The premium economy puzzle: why 'economy plus' isn't a premium class

    Premium economy is the new black for business travellers who are balancing cost and comfort, especially on day flights and shorter routes. The 'in-between' class behind business but ahead of economy offers extra space, better service and an easier go of getting some decent work done en route -- ...

    POSTED 25 Jul, 2012 2 Comments

  • Qantas partner American Airlines to offer new seats on US flights

    Qantas' main US partner airline American Airlines is to install spacious new business class seating in the domestic flights that Australians use to connect across the United States. AA is picking up a raft of new planes, including a new coast-to-coast flagship, the Airbus A321 -- the stretched v...

    POSTED 24 Jul, 2012 3 Comments

  • Hawaiian Airlines: new Brisbane-USA connections via Honolulu

    Hawaiian Airlines will begin flights between Brisbane and Honolulu this November -- and while Australians tend to think of Hawaiian as a holiday airline, the connecting flights via Honolulu to just under a dozen continental US cities will be a useful option fo  Queensland's business tra...

    POSTED 20 Jun, 2012 12 Comments

  • United, Virgin America start Washington National-SFO flights

    United Airlines and Virgin America are the latest to fly to Washington's city-centre National Airport (DCA), with United flights from San Francisco's SFO. United's flight runs on a Boeing 737-700, the shorter 737 type that Virgin Australia uses closer to home. You'll find twelve first class seat...

    POSTED 7 Jun, 2012 0 Comments

  • United Airlines: Business travellers board before families

    Business class passengers and top-tier frequent flyers now get the jump on families with children when it comes to boarding United Airlines flights. USA Today reports that United has now joined  American Airlines and US Airways in giving boarding priority to 'premium class' p...

    POSTED 24 May, 2012 8 Comments

  • Australians set for SmartGate-style US Customs fast track

    Those interminable queues at US airports could soon be a thing of the past, with US government planning to let Aussies with smartchipped e-passports use the fast-track Global Entry lane at airports such as Los Angeles and New York. In return, Americans visiting our shores will be able to sw...

    POSTED 7 May, 2012 1 Comment

  • Delta boosts San Francisco-Los Angeles, now 11 returns daily

    If you're a regular Delta or Virgin Australia traveller from Sydney, Melbourne or Brisbane to San Francisco via Los Angeles, Delta's LAX-SFO schedules have shifted -- so be aware that your usual flights may have changed. Eleven daily returns are now in effect, which is useful news for Virgin Aus...

    POSTED 24 Apr, 2012 3 Comments

  • When are overseas businesses likely to be closed over Easter?

    Key supplier closed for business at Easter? Out of office reply saying your contact will be away for a week? Easter is a public holiday in many countries, and business trips to many countries are disrupted by absent counterparts and contacts. Planning around Easter is tricky for business travell...

    POSTED 30 Mar, 2012 0 Comments

  • Hawaiian's New York flights: new one-stop option from AU to NYC

    Hawaiian Airlines is starting daily direct flights to New York next June, providing another one-stop option to NYC, via Honolulu, for Australians. That's good news for business travellers who dislike Los Angeles' LAX airport -- and especially its treatment of non-US passport holders. Hawaiian's...

    POSTED 18 Nov, 2011 6 Comments

  • Virgin Australia, Delta begin codesharing to USA in November

    Virgin Australia and Delta will begin codesharing on trans-Pacific flights between Australia and Los Angeles' LAX airport, the airlines have revealed. Delta's DL flight numbers will appear on V Australia flights, and Virgin's VA code will also be seen on Delta's services. Virgin Australia tells ...

    POSTED 19 Sep, 2011 0 Comments

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