• London Heathrow's new scanners keep liquids, laptops in your luggage

    London's Heathrow Airport is splashing out on new computed tomography (CT) baggage scanners over the next three years, which could eventually eliminate the need to remove liquids and laptops from carry-on bags during security checks. The CT scanners, similar to those used in radiology, enab...

    POSTED 14 Jun, 2019 6 Comments

  • These frequent flyers get a free Heathrow Express first class upgrade

    The Heathrow Express is the quickest and easiest way for business travellers to scoot between Heathrow Airport and London city, or at least Paddington Station – which is a decent place to settle in your hotel (I'm a fan of the hip little Hotel Indigo, just a few minutes' walk away...

    POSTED 6 Jun, 2019 8 Comments

  • Australian passports can now be used at UK airport e-passport gates

    UPDATE: 21 MAY 2019 | Australian travellers can now swipe their passports at the automated e-passport gates of all UK airports, bypassing the slow and snaking lines for the staffed immigration desks – a move which will be especially welcome when it comes to beating the morning queues at Lon...

    POSTED 21 May, 2019 29 Comments

  • London Heathrow T2 Star Alliance business class lounges

    Star Alliance passengers have many lounges to choose from at London's Heathrow Airport, helped by the fact that all Star Alliance flights depart from the same terminal, making it easy for passengers to choose their lounge. Whether you're travelling near or far, every business class departure lou...

    POSTED 15 Feb, 2019 6 Comments

  • Etihad is closing its London Heathrow T4 business, first class lounge

    Etihad Airways will abandon its London Heathrow business and first class lounge as the airline continues to tighten its belt, with independent airport lounge chain No1 taking over the upscale space this month. The UK-based company also runs pay-your-way-in lounges at Heathrow Terminal 3, Ga...

    POSTED 2 Oct, 2018 26 Comments

  • A business traveller's guide to London Heathrow Terminal 2

    Officially dubbed The Queen’s Terminal, T2 at London’s Heathrow Airport houses almost every Star Alliance airline in the world, with 24 of the alliance’s 28 member carriers flying into and out of Terminal 2, along with a few others such as Aer Lingus, Eurowings and Flybe. For...

    POSTED 17 Aug, 2018 14 Comments

  • Skip those London passport queues with a UK Registered Traveller card

    The United Kingdom’s Registered Traveller program allows regular UK visitors to bypass the queues at passport control – including the often-lengthy lines at London’s Heathrow Airport after those long flights from Australia – in favour of whisking through the UK and EU lane...

    POSTED 8 Aug, 2018 21 Comments

  • United hopes to open London Heathrow Polaris lounge by mid-2019

    United Airlines is aiming to open its new Polaris business class lounge at London's Heathrow Airport by the middle of 2019. Airline CEO  Oscar Munoz confirmed the tentative timetable, saying the upmarket lounge at Heathrow's Terminal 2 would lay out its welcome mat "hopefully the first half...

    POSTED 6 Aug, 2018 1 Comment

  • London Heathrow's third runway wins backing of Parliament, but not BA

    London Heathrow airport’s £16 billion (A$29 billion) expansion plan may have cleared its last major political hurdle, but the project has yet to convince British Airways, the hub’s biggest customer. After U.K. lawmakers backed the construction of a third runway by 415 votes to ...

    POSTED 26 Jun, 2018 18 Comments

  • United details Polaris lounges for Newark, Houston, LAX, Washington DC

    United Airlines will follow this week’s opening of its new Polaris lounge at San Francisco with three more upscale lounges at Newark, Houston and Los Angeles across 2018. However, the next wave of premium Polaris lounges – including Washington, London, Hong Kong and Tokyo – are...

    POSTED 30 Apr, 2018 0 Comments

  • London's Crossrail line is a new way to get to Heathrow Airport

    London's new Crossrail tube service, to be formally known as the Elizabeth Line, will provide a new way for travellers to zip between Heathrow Airport and the city – but problems with a new signalling system mean you'll need to wait a few more months before you can enjoy those swish new tra...

    POSTED 24 Apr, 2018 21 Comments

  • First look: Qantas opens new London Heathrow lounge

    Qantas will open its all-new London lounge at Heathrow Airport Terminal 3 tomorrow, Wednesday November 29 (UK time), and it’s the most impressive addition yet to Qantas’ international business class lounge network. Like its siblings in Hong Kong, Singapore and Los Angeles, local in...

    POSTED 28 Nov, 2017 50 Comments

  • Qantas' new London Heathrow lounge opens this month

    Qantas' new London Heathrow Lounge is now open, and we've got plenty of photos and all the details in our exclusive first look report! Read more: Qantas opens new London Heathrow lounge PREVIOUS | Qantas expects to cut the ribbon to its new London Heathrow airport lounge in November, givin...

    POSTED 21 Nov, 2017 73 Comments

  • Tight connection at Heathrow? BA will drive you to the plane...

    British Airways is now providing a chauffeur drive service between flights at London's Heathrow Airport, with premium passengers getting the VIP treatment if there's a risk of missing their connecting flight. The new Premium Transfer Drive service is available for connections from domestic ...

    POSTED 5 Sep, 2017 16 Comments

  • Heathrow seeks cheaper third-runway plan with phased expansion

    London’s Heathrow airport could scrap plans for new terminal buildings serving its £16 billion-pound (US$21 billion) third runway in favor of a phased expansion of existing infrastructure adding “5 million passengers at a time,” according to Chief Executive Officer John Ho...

    POSTED 28 Jul, 2017 0 Comments

  • British Airways re-opens exclusive Heathrow T5 Concorde Room door

    British Airways has re-opened the first class-only door into its exclusive Concorde Room lounge at London Heathrow terminal 5, after the new First Wing proved a bit too popular. The entrance to the Concorde Room – BA's elite lounge for its first class passengers and its very top-tier Execu...

    POSTED 22 Jul, 2017 2 Comments

  • London's Heathrow Airport gets dedicated 'shopping lounge'

    Heathrow Airport's 'personal shopping service' is going even more upmarket with the launch of a new lounge exclusive to duty-free shoppers. The space in Terminal 3 is reserved for clients of Heathrow's concierge-style shopping consultants who can help travellers – especially those pressed ...

    POSTED 8 Jun, 2017 0 Comments

  • British Airways wants a shorter, cheaper third runway at Heathrow

    British Airways parent IAG has called on Heathrow Airport to scrap plans for its new runway to span London’s orbital highway, saying the proposal could add £3 billion pounds (A$5.2 billion) of costs. Extending Heathrow’s third landing strip across the M25 motorway would also co...

    POSTED 24 May, 2017 0 Comments

  • Photos: British Airways' new London Heathrow T5 First Wing

    Here's your first look at the new British Airways First Wing at London Heathrow T5, which opened on Wednesday April 5, 2017 to provide a long-awaited fast track for top-tier BA and Oneworld flyers. It's located at the far right end of BA's Terminal 5, behind a can't-miss-it curved fluted wall ...

    POSTED 6 Apr, 2017 19 Comments

  • Photos: Cathay Pacific's new London Heathrow lounge

    Cathay Pacific has opened the doors to its new but much-delayed first class and business class lounge at London's Heathrow Terminal 3. The London lounge take its familiar design cues from the Hong Kong flagship lounges The Pier, with a warm residential vibe created by CX lounge designer Ilse C...

    POSTED 28 Nov, 2016 13 Comments

  • Cathay Pacific's new London Heathrow airport lounges open Monday

    Cathay Pacific's new but much-delayed  first class and business class lounges at London's Heathrow Terminal 3 will open their doors to travellers on Monday November 28. Photo gallery: see the first photos of Cathay Pacific's new London lounges The revised date marks a full year since the f...

    POSTED 25 Nov, 2016 16 Comments

  • Photos: new London arrivals lounge opens for Qantas flyers

    Qantas travellers arriving into London on the daily QF1 flight from Sydney will have the option for a 'soft landing' at the new-look Arrivals Lounge of partner American Airlines. Now open after a five-month makeover, the AA Arrivals Lounge at Heathrow Airport's Terminal 3 has been upgraded wit...

    POSTED 10 Aug, 2016 16 Comments

  • Priority Pass members get arrivals lounge at Sofitel London Heathrow

    Members of the Priority Pass airport lounge scheme can now stop by the Club Millesime lounge at the Sofitel London Heathrow hotel after arriving into the UK capital or when departing London on the same day. Open to Priority Pass members between 7am and 9:30pm daily, it’s a great option for...

    POSTED 20 Jul, 2016 0 Comments

  • Heathrow Express increases 'turn up, pay and go' fares

    London’s Heathrow Express will increase same-day ‘turn up, pay and go’ fares for peak hour travel from Monday June 6. One-way fares between Heathrow Airport and Paddington station will rise from £22 to £24 for Express Saver economy tickets bought online, from t...

    POSTED 1 Jun, 2016 3 Comments

  • London calling: Heathrow's new Oneworld lounges

    With several daily flights from Qantas, Cathay Pacific, American Airlines and British Airways, London Heathrow Airport's Terminal 3 is something of a de facto hub for Oneworld carriers. And as it happens, most of those airlines are working on new or radically revamped lounges which will progress...

    POSTED 30 Mar, 2016 6 Comments

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