• Airport departure & arrivals passenger cards to be axed?

    International travellers departing Australia may soon wave goodbye to those green paper-based ‘outgoing passenger cards’ under new plans to streamline border processing by the Australian Government. Also potentially for the chop: the similar orange ‘incoming passenger cards&rsq...

    POSTED 6 Dec, 2016 45 Comments

  • Unsure what you can bring back into Australia from overseas?

    It’s now even easier to check what you can and can’t bring into the country thanks to a new website from the Australian Customs and Border Protection Service, targeting first-time international flyers and road warriors alike. Answering the simple question of ‘can I bring it bac...

    POSTED 29 Apr, 2015 2 Comments

  • Brisbane Airport takes overseas outgoing passenger cards digital

    Jetsetters departing from Brisbane International Airport no longer need to complete handwritten outgoing passenger cards thanks to a new ‘digital departure card’ feature in the BNE Airport iPhone and Android apps. Passengers travelling with any airline simply open the app, click &lsq...

    POSTED 23 Mar, 2015 21 Comments

  • Australian eGate departure trial proves a real time-saver

    Lengthy queues at outbound passport control in Australia’s major airports will soon be a thing of the past, with Customs’ new eGate trial already saving Brisbane travellers valuable time when crossing the border. Currently available to passengers bound for Los Angeles with Qantas or ...

    POSTED 30 Jan, 2015 26 Comments

  • Customs strikes hit international airports this Thursday

    LATEST | International travellers should expect severe disruption this Thursday, October 27, as customs staff walk off the job at airports across Australia. Customs officers at Sydney, Melbourne and Perth international airports will be on strike for 24 hours, starting at midnight on Wednesd...

    POSTED 25 Oct, 2011 0 Comments

  • Strikes, flight cancellations & delays hit travellers hard today

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Travellers are in for a tough time today as customs officers and Qantas...

    POSTED 13 Oct, 2011 0 Comments

  • STRIKES: Customs & Qantas unions causing travel delays this week

    With airport strikes by both Customs and Qantas staff across Australia, this is not a good week to be travelling domestically or internationally. Expect flight cancellations and delays, make sure your electronic devices are fully charged to while away the time or keep in touch with people expect...

    POSTED 28 Sep, 2011 0 Comments

  • Customs staff strike at airports today: delays forecast

    Passengers at Australia's international airports at Sydney, Melbourne, Brisbane, Perth, Adelaide and Cairns face delays in re-entering the country today due to a series of rolling stoppages by customs staff over a pay dispute. Sydney Airport has already seen two hour-long 'stop work' periods thi...

    POSTED 27 Sep, 2011 0 Comments


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