Strata Lounge, Auckland Airport

Review: Strata Lounge, Auckland Airport

Country:
New Zealand
City:
Auckland
Airport:
Auckland
Cabin Class:
Any
Alliance:
Priority Pass
Airline:
(Any)

location:

dining:

work:

overall:

What's Hot

  • Reasonable selection of beverages and cold food
  • Faster WiFi than the AirNZ lounge

What's Not

  • Limited access to power points
  • More hot food would be appreciated

X-Factor

  • Can be quieter than Auckland's airline lounges: useful when you have options

Introduction

The independent Strata Lounge at Auckland Airport isn't just for Priority Pass members and those of other lounge programs: it also serves as the go-to lounge for business class passengers of over a dozen airlines departing from Auckland, along with their respective frequent flyers.

You can even enter this lounge just by flashing an eligible Diners Club card, or by purchasing access online or at the door – so however you pass by reception, here's what the Strata Lounge has to offer.

Location & Impressions

Situated in Auckland Airport's international departures area, follow the signs to "premium lounges", and take the escalator upstairs.

If you've previously visited the Qantas or Emirates lounges here in Auckland, this part of the terminal will be familiar to you, as you'll find the Strata Lounge directly opposite both of these:

What's more, the space occupied by the Strata Lounge used to serve as the Air New Zealand lounge – until it relocated to a different part of the airport – although the lounge has been well refurbished since then with a fresh, modern design.

Among your seating choices is a dining area close by the buffet...

... and plenty of relaxation seating, aside the windows that look back into the terminal:

The Strata Lounge welcomes travellers from 5am daily and closes every night at 1am.

Access

  • Virgin Australia business class passengers and Velocity Gold, Platinum and The Club cardholders prior to all Virgin Australia flights.
  • Paid Virgin Australia Lounge members prior to trans-Tasman flights operated by Virgin Australia.
  • Business class and first class passengers of China Airlines (including passengers flying trans-Tasman from Auckland to Brisbane, and those also flying onwards to Taipei), China Eastern, China Southern, Hainan Airlines, Hawaiian Airlines, Hong Kong Airlines, Korean Air, Malaysia Airlines, Philippine Airlines, Samoa Airways, Sichuan Airlines and Tianjin Airlines.
  • Eligible frequent flyers travelling with the airlines above, such as SkyTeam Elite Plus frequent flyers booked with China Airlines, China Eastern and Korean Air.
  • Priority Pass, LoungeKey and DragonPass members, plus Diners Club-issued Diners Club cardholders (excludes the new Citi-branded Diners Club cards), prior to flights with any airline.
  • All other travellers can purchase access at the door for NZD$55 for up to three hours, discounted to NZD$49 for online bookings, or NZD$85 for up to eight hours: NZD$75 if pre-booked online.

Note that Virgin Australia Gold and Platinum members do not receive access here prior to flights with its partners Hainan Airlines, Hong Kong Airlines and Tianjin Airlines, while Virgin Australia Lounge members don't get access prior to Virgin Australia's Nuku'alofa (Tonga) and Rarotonga (Cook Islands) flights from Auckland.

As a reminder, following the end of Virgin Australia's trans-Tasman alliance with Air New Zealand, Virgin Australia Velocity and Lounge members no longer receive lounge access or other benefits when travelling with AirNZ.

Occasionally, lounge-eligible travellers flying with Air New Zealand are also directed to the Strata Lounge, to help alleviate overcrowding in AirNZ's own lounge.

Dining

A variety of food and beverage options are provided for self-service...

... with a lunchtime visit finding a selection of soups, rolls and condiments...

... fruit salads, cheeses, sliders...

... sushi, sandwiches, and a variety of fresh salads...

... warmed quiches and party pies...

... and finally, crackers, and a selection of slices for afternoon tea:

A separate beverage station offers machine-made espresso coffee, water, soft drinks and juices...

... with the bar also self-service, where you'll find a range of beers, wines and spirits. There's no Champagne, although the sparkling is a New Zealand label Hãhã Brut Cuvée NV:

Of course, the Strata Lounge lacks the bartender service and barista coffee of Auckland's Air New Zealand lounge and the Champagne and broader hot food selection of the Emirates lounge, although the food offered here was of a good quality and made for a nice, fresh lunch.

Work

When there's work to do, a small number of communal benches can prove useful...

... as can the business nook where you'll find computers at the ready, along with power points to recharge your own devices:

However, most other seats don't have any access to power – and even at that communal bench further above, you'd have to run a cable from the wall behind, which somebody could trip over – which is something the lounge could definitely improve upon, and should have realistically taken into account as part of its redevelopment not too long ago.

On the WiFi front, I measured download speeds averaging 12.2Mbps and uploads just shy of 9Mbps, which is much more functional than I've experienced in the (admittedly much busier) Air New Zealand lounge.

Relax

With relatively limited facilities for working, the lounge instead has a bigger focus on relaxing, with some parts adopting mood lighting and with reading material at easy reach...

... with some bench seating nearby...

... along with seats that encourage you to put your feet up and unwind:

Shower facilities are available here too, although the feature I most appreciated was the peace and quiet, as I'd used Priority Pass to 'escape' from a busier lounge in search of a more tranquil alternative to get some work done – and in that respect, I was quite content.

However, better access to power, more places to work and a wider variety of hot food would improve the lounge experience a little more, particularly for business class passengers who are directed here and don't have any other alternatives provided by their ticket or frequent flyer card.

Read: Your guide to Auckland Airport's international lounges

Chris Chamberlin
Chris Chamberlin is a senior journalist with Australian Business Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!
 

3 comments

  • AlexT

    AlexT

    15 Apr, 2019 06:56 pm

    Do note that the Strata Lounge has hot food options (Asian) during the peak travel times in the mornings and evenings, and that the lounge does get busy during these times as well, so Chris's experience with limited food options and relative tranquility may not be the case for every traveller depending on their time of departure
    No member give thanks

  • Thomas Stephenson

    TJS

    15 Apr, 2019 08:29 pm

    I was in the Strata Lounge about a week ago, before Virgin VA158 to Brisbane (10pm-ish departure). Was very busy at this time, however this flight only appears to fly on Fridays so I’m sure any other evening at this time of day would be fine. Food and beverage very adequate. Wifi was good and space felt inviting
    No member give thanks

  • sgb

    sgb

    16 Apr, 2019 03:44 pm

    These new digs look heaps better than the old Emperor Lounge which was the old Emirates lounge, not even a window to see out, and food was minimal to say the least. This looks spacious, bright, and lots of offerings.
    No member give thanks

Guest

25 Apr, 2019 10:43 pm

×
×

Forgot Password

If you’ve forgotten your password, simply enter your email address below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.

×

Resend activation email

If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.

×