United Airlines 2019 Star Alliance Gold status challenge explained

United Airlines 2019 Star Alliance Gold status challenge explained

United Airlines is making a play for the top-tier frequent flyers of Qantas and Virgin Australia, along with a score of other competing airlines, through a generous status match which provides top-tier Gold status across all Star Alliance airlines.

Your Gold or Platinum membership in the Qantas Frequent Flyer or Velocity Frequent Flyer schemes is all it takes to unlock 90 days of Gold-grade benefits such as airport lounge access, priority check-in and boarding and a boosted baggage allowance across all Star Alliance airlines: a solid roster which includes Singapore Airlines, United Airlines, Thai Airways, Air New Zealand, ANA, Lufthansa and Swiss.

And with a single flight, the 'status challenge' component of this offer you can extend your Star Alliance Gold status through to January 2021.

Ready to grab your Gold or Platinum-plated perks? Here's the drill.

Qualifying for the Star Alliance Gold status match

The Star Alliance Gold status match is being offered by United Airlines as part of what it calls a 'status challenge' promotion.

You'll start with 90 days at either United's Premier Gold or Premier Platinum frequent flyer tiers, both of which line up with Star Alliance Gold.

That status can then be extended to a much longer period by completing a 'status challenge' during which you have to fly a certain number of miles with United.

United Airlines accepts a wide range of frequent flyer programs for the status match, including Qantas Gold, Platinum and Platinum One, and Virgin Australia Velocity Gold and Platinum.

Also on the list are the following cards from overseas-based airlines that fly to Australia:

  • American Airlines (AAdvantage Platinum, Platinum Pro, Executive Platinum and ConciergeKey)
  • British Airways (Executive Club Silver, Gold, Premier)
  • Cathay Pacific (Marco Polo Club Gold, Diamond)
  • China Airlines (Emerald, Paragon)
  • China Eastern (Eastern Miles Gold)
  • China Southern (Sky Pearl Gold)
  • Delta Air Lines (Gold, Platinum and Diamond Medallion)
  • Emirates (Skywards Gold, Platinum)
  • Etihad (Guest Gold, Platinum)
  • Hawaiian Airlines (Pualani Gold, Platinum)
  • Japan Airlines (Sapphire, Diamond, JGC Premier)
  • Korean Air (Morning Calm Premium)
  • LATAM (Platinum, Black, Black Signature: choose 'LAN Airlines' from the list and add a comment to your request as these names have recently changed)
  • Malaysia Airlines (Enrich Gold, Platinum)
  • Qatar Airways (Privilege Club Gold, Platinum)

The roster also encompasses airlines further afield like Air France, Alitalia, Finnair and Virgin Atlantic.

Of course, United won't do a status match to another Star Alliance airline. Also note that if you've taken advantage of a different United status match or status challenge in the past five years, even if that matched status has since expired, you won't be eligible to sign up this time around.

You won't lose your existing airline status in the process, of course, so there's no harm in taking part if you have some United or Star Alliance flights coming up – but whether you continue flying with these airlines, or return to your 'old' airline, is up to you.

Signing up for the Star Alliance Gold status match

Do you have your shiny Gold or Platinum card at the ready?

If you're already a member of United's MileagePlus frequent flyer scheme, get things moving by visiting this promotion page on the United Airlines website and logging into your account.

If you’re not already a MileagePlus member, you'll first need to sign up, and then return to the promo page to register for the challenge.

The next screen asks to confirm your email address, mailing address and your phone number.

This is where you'll also share the details of your current Gold or Platinum frequent flyer status, and provide proof of that status – either by attaching a photograph, scan or screenshot of your current membership card, or a copy of the most recent mileage summary from your airline which shows your status.

You also need to nominate a start date within 14 days of the current date, so don't send the application until you are ready to start flying (more on that below).

Once submitted, you'll get an email confirmation promising a response within 7 to 14 business days.

Planning your 'status match challenge'

The last part of the registration asks you to nominate the date you'd like to begin not only your 90-day status match to United MileagePlus Premier Gold and Premier Platinum but the 'challenge' to earn enough United frequent flyer miles to keep that status.

If you're looking only to grab that 90 days of gratis status just to cover lounge access, priority check-in and so on during a forthcoming trip on any Star Alliance, set the start date accordingly.

However, if you're serious about taking advantage of the challenge to pocket Star Alliance Gold status beyond 90 days, it's important to make the right choice on your challenge start date.

If you complete your challenge – that is, you take the last flight needed to hold onto your new status – on or before 30 June 2019, your Star Alliance Gold membership will be extended until 31 January 2020 which is at least 7 months.

However, if you complete your challenge on or after 1 July 2019, that same status will be yours until 31 January 2021 – giving you up to 19 months of lounge access and 'priority everything'!

Your Star Alliance Gold card unlocks the Star Alliance Lounge at LAX...

Savvy flyers might choose to delay their status challenge application until May or even June when taking eligible flights in July or beyond, to make the most of this deal.

If you don't meet the requirements of your challenge – more on this below – you'll drop to your previous status with United when the 90-day period concludes, which means losing your Star Alliance Gold perks.

How to keep your new Star Alliance Gold status

It typically takes 7-14 days for United to approve your application.

And as soon as you've been bumped to United Premier Gold or Premier Platinum that 90-day clock starts ticking on earning the necessary amount of what United calls 'Premier-qualifying miles' (PQMs) on flights operated by United Airlines or its regional offshoot United Express. 

Flights taken with other Star Alliance airlines don't contribute to your challenge. You can still fly with other Star Alliance carriers during the challenge period and can enjoy perks like airport lounge access if your boarding pass reflects your temporary Star Alliance Gold status: but to keep this for longer than 90 days, you'll need to fly with United and earn PQMs.

Think of PQMs as United's version of Qantas or Velocity status credits.

Frequent flyers matched to Premier Gold – typically by being a Qantas Gold or Velocity Gold member, for example – need to earn 12,500 PQMs to successfully complete their challenge and extend their status.

For travellers opting for Premier Platinum status by way of their existing Qantas Platinum or Velocity Platinum membership, the bar is set a little higher at 18,000 PQMs.

But it's very important to note that Qantas and Velocity Platinum frequent flyers (and other equivalents) can choose to chase United Premier Gold or Premier Platinum, but not both.

For example, if a Premier Platinum candidate earns 17,000 PQMs at the end of the challenge – technically enough for Premier Gold but just short of Premier Platinum – they will not fall back to Premier Gold either. Instead, they will lose their status after the 90-day challenge.

So if there's any doubt that your travel schedule can beat the Premier Platinum challenge, then it's better to play it safe and opt for the Premier Gold challenge instead.

How to lock in Star Alliance Gold status with a single flight

Keeping your United status is all about racking up the right number of PQMs – and because Australia is quite a distance from the United States, it's possible to earn all the PQMs you need to retain Premier Gold or Premier Platinum in a single return trip.

Take United's Sydney-Los Angeles route: even a one-way ticket in business class (or one return flight in economy) pulls in almost 15,000 PQMs. That's enough to complete the Premier Gold challenge and provide Star Alliance Gold until January 2020 or 2021, depending on when you take that flight.

The same is true of United's Sydney-San Francisco flights of a similar length, while its Melbourne-Los Angeles route offers closer to 16,000 PQMs on identical tickets, given its longer distance.

United's Sydney-Houston service provides just over 17,000 PQMs (return in economy or one-way in business class) – enough for Premier Gold, but just shy of the 18,000 PQMs needed for those completing the Platinum challenge.

That's where a connecting flight comes in handy, such as from Los Angeles, San Francisco or Houston to New York with United or United Express, on which you'd earn enough PQMs to get over the Premier Platinum mark.

The United website will show you how many PQMs you can earn for each flight and for the fare you've selected.

This traveller would earn 9786 PQMs from Sydney to Houston to Washington, one-way in economy. A return trip would net 19,572 PQMs – enough to meet the Premier Platinum challenge.

Meet your target and your United Premier / Star Alliance Gold membership expiry date will be updated within five to seven business days and a proper United membership card will arrive at your doorstep shortly after.

Finally, keep in mind that United Premier Gold and Platinum doesn't provide access to United lounges on domestic trips within the USA, but if that's a perk you're looking for, Singapore Airlines is also offering a fast-track to KrisFlyer Gold (Star Alliance Gold) after just three flights, which does open these doors.

Read: How to get Star Alliance Gold status after just three flights

Additional reporting by Brandon Loo and David Flynn

Brandon Loo

Brandon Loo

Brandon divides his time between Perth and Launceston, with ample hours spent in airport lounges in between. He recently picked up photography and tries to capture the beauty of Tasmanian landscapes, aeroplane cabins and in-flight food, to varying degrees of success.


  • Say Mee


    14 Mar, 2019 10:13 am

    So Krisflyer gold gets you access to United lounges, but United Gold does not? Wow, can anyone help me understand why they do this?
    Member who gave thanks


  • Brandon Loo

    Brandon Loo

    14 Mar, 2019 10:26 am

    It's a strange thing with US airlines - access to lounges on domestic itineraries is generally not included even with the airline's own Gold/Platinum status or flying 'first class'.

    In the same way for most domestic US itineraries, Qantas Gold/Platinum can access Admirals Clubs when AA Platinum can't, and Velocity Gold/Platinum can access Delta SkyClubs when Delta Gold/Platinum Medallion members can't.

    No member give thanks

  • Peter Ambrosetti


    15 Mar, 2019 06:18 pm

    Only if flying international, no domestic flights have United Club access. This is something they reserve for United Club credit card holders and paid club members. But honestly United lounges are terrible - mainly because you only have 2 complementary alcoholic beverage options and the “food” is just light side dishes.

    United Polaris lounges on the other hand are the best lounges in the US.
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  • gluewell


    14 Mar, 2019 12:29 pm

    If I set the challenge start date to today (14th Mar), then fly tomorrow (15th Mar), will that flight still be applicable for the challenge? Or do I need to wait for it to be approved before I fly? Does it get back dated to the challenge start date?
    No member give thanks

  • Brandon Loo

    Brandon Loo

    14 Mar, 2019 02:48 pm

    You'll need to wait for them to approve your request before starting. If your flight is imminent, it might be best to phone them up to see if they can push the application along.
    No member give thanks

  • John Harley


    14 Mar, 2019 04:22 pm

    Remember best to wait to "complete" the challenge until after 1 July to get the status for 19 months...
    No member give thanks

  • martinmemo


    14 Mar, 2019 06:46 pm

    I have had trouble loading the page all day after login. Kept crashing saying too many re-directs. I have just looked at the URL and right at the end changed POS=US to POS=AU and it worked straight away. Got confirmation and everything. May be because I am applying outside of australia as I am on a work trip. Hopefully this info helps some.
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  • 1Worldfreqflyer


    15 Mar, 2019 03:32 pm

    Hello people, does anyone know of any other Star Alliance member not United or Singapore Airlines currently doing any Oneworld status and/or points match? I have recently been downgraded from Platinum to Lifetime Gold with Qantas and would now like to change to Star Alliance membership after almost 2 decades as a platinum member with Qantas, whom I feel cares very little about loyalty from its frequent flyers.
    No member give thanks

  • John Goss


    15 Mar, 2019 10:28 pm

    I agree. I feel Qantas F/Flyer has a short memory. You're only as good as the current year. Forget the decades past.
    No member give thanks

  • John Goss


    15 Mar, 2019 10:35 pm

    United is a good promotion for those that fly mainly back and forth to North America. Singapore status match is good for westward flights. those that require both QF has the monopoly board game sewn up as VA is not really an international competitor.
    No member give thanks

  • QFF Platinuim

    QFF Platinuim

    15 Mar, 2019 04:41 pm


    After 17 years as a Platinum member with Qantas and achieving 2930 I was advised that they would not honour to gift a family member Gold membership which is available at 2400.Their explanation was that some of my status points were achived on a status point promotion,this is something they don't tell you at the time or most people would not be aware.Anyway I would like to change to another partner group who may care a little bit more than the Qantas overseas call centre I had to take up my case with.My Travel is mainly to Europe and sometimes Asia .Would appreciate any suggestions of which airline(s) would care to status match.?


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  • 1Worldfreqflyer


    15 Mar, 2019 05:08 pm

    Same here I'm afraid, see my comment/question above...
    No member give thanks

  • Peter Ambrosetti


    15 Mar, 2019 06:14 pm

    Brandon I’m worried you’re brushing over a key piece of fine print; you must fly the miles on United during your status match period in order to retain the status. Flying on Star Allegiance Partners during that time will NOT count towards your award.

    Source: I completed United 1K status match last year and my Singapore Air miles (on my United MP#) were not counted.
    No member give thanks

  • Brandon Loo

    Brandon Loo

    15 Mar, 2019 07:06 pm

    Hi ptambrosetti, that point is already mentioned fairly prominently in the article.

    "...on flights operated by United Airlines or its regional offshoot United Express.

    Flights taken with other Star Alliance airlines don't contribute to your challenge ... to keep this status for longer than 90 days, you'll need to fly with United and earn PQMs."
    No member give thanks

  • John Phillips

    John Phillips

    15 Mar, 2019 08:23 pm

    Having flown United when nothing else available, my only comment is that one needs to be pretty despetrate to choose them.
    No member give thanks

  • Rusty341


    16 Mar, 2019 01:19 pm

    Warning. Why would you bother with United? Read my experience flying from FLL to San Fran (United) and on to SYD (Qantas):
    "My wife and I paid for Business class tickets from Fort Lauderdale to SYD via San Francisco on flight UA0922 on 11th February 2019. On arrival at FLL we were ignored by staff (3) in the priority area. I requested assistance and was initially told to use a computer to check-in. Eventually one person helped us. We proceeded to the Business Class lounge and were refused admittance. We were told it was because the international leg of our next flight was not with United or a partner airline. We paid for Business Class and should have received Business Class privileges.
    In light of recent poor publicity for United in worldwide press, we gave United the benefit of the doubt when booking our flights. It appears we were wrong to do so." Incidentally, the service in the air was impeccable. I wrote to them and they could not have cared less. Boilerplate answer. Never again!

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  • EdS


    16 Mar, 2019 09:33 pm

    Can't seem to add my qualification documents. It looks like a link to my computer. Any help?
    No member give thanks

  • Dennis Mel


    18 Mar, 2019 09:49 am

    Hi All,
    I have just been approved for the status match - I applied Friday afternoon and received notification of approval this morning (woohoo). I have a Thai Airways flight coming up in April though I've seen in the Ts & Cs the following ;

    During the 90-day Offer Period, you may not have access to all reciprocal Premier benefits with United's partners, including access to Star Alliance lounges.

    Has anyone been rejected at all as part of the promotion? Also, how would thai airways know I'm Gold Star Alliance? As I've used my SIA rewards number to collect the points.

    No member give thanks

  • Geoff58


    20 Mar, 2019 07:12 pm

    I am in the same position - flying SQ on Saturday. Have printed off the email from United confirming the status match, but there is nothing in my online UA membership profile that acknowledges the temporary gold status.
    No member give thanks

  • EdS


    19 Mar, 2019 07:03 am

    No luck applying. The UA website would not take a document. Anyone with the same problem?
    Member who gave thanks


  • Geoff58


    20 Mar, 2019 07:15 pm

    I had similar problems with file size, format etc. Eventually successful after converting the photo of my membership statement to pdf format.
    No member give thanks

  • gluewell


    27 Mar, 2019 11:19 am

    I've completed the challenge for Gold (although haven't received a confirmation email). I'm expecting my status to expire end of Jan 2020. Does anyone know if I continue flying United and meet the requirements for renewal, I can continue my status for another year (with the PQM's I've already accrued ~20,000)?

    No member give thanks

  • David Ryan


    1 Apr, 2019 04:46 pm

    I have an upcoming trip to the US which would qualify me for ongoing Platinum (match with Velocity Platinum) but upon reading some comments about lack of domestic lounge access and service standards, I'm thinking I'll just book through Qantas (currently Gold).

    Can anyone confirm if my Qantas Gold would get me lounge access for US domestic flights with Alaska Airlines? Thanks.

    No member give thanks


18 Jul, 2019 03:03 am


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