Qantas' new Singapore first class lounge to open November 2019

Qantas' new Singapore first class lounge to open November 2019

Qantas' new first class lounge in Singapore is getting closer to welcoming its first travellers, with the ribbon cut and the welcome mat being laid out at the end of November.

Catering for 240 guests, here's what Qantas first class flyers – along with Platinum, Platinum One and Chairman's Lounge members and their Oneworld Emerald equivalents – can expect to see.

First impressions will come from a marble-clad lobby area in Changi Airport's Terminal 1 D-gate wing, as the new lounge is located in a different part of the terminal to the existing (business class) Qantas Singapore Lounge, which is over by the C Gates.

Also read: Here is where you'll find the new Qantas Singapore first class lounge

That marble theme is echoed throughout the interior, beginning with a cocktail and espresso bar, where Qantas says the neutral colour palette, luxurious materials and leafy green highlights are designed to make travellers "feel relaxed as soon as they enter the lounge". 

As premium passengers have come to expect of Qantas' other top-notch first class lounges in Sydney, Melbourne and Los Angeles, there'll be several dedicated dining areas with full table service, plus an 'open kitchen concept' preparing à la carte meals.

Neil Perry, Qantas’ Creative Director of Food, Beverage and Service, tells Australian Business Traveller that "it’s super exciting to have a full kitchen at our disposal when we're designing a menu."

While the Singapore's first class lounge menu is still under development, Perry promises that the iconic salt and pepper squid will definitely make the cut.

Read: What's next for Qantas' business class, first class in-lounge dining?

Travellers powering through any pre-flight work can set up at a number of laptop benches – conveniently located next to the dining area, hinting that a serving of squid is the perfect match to that spreadsheet...

... but hopefully, your time here calls for some relaxation instead, in which case you have plenty of options whether travelling with a companion or in a group...

... or flying solo, with a collection of individual seats taken straight from the design pages of Qantas' new Chairman's Lounge in Brisbane, but coloured here in emerald green (rather than cream as in Brisbane):

Also read: What it's really like inside the Qantas Chairman's Lounge

Of course, plenty shower suites will also be available – and the plan is to have each fitted with an oversized LED lighting panel to assist passengers get their body clocks back into sync.

In a first for the airline, the new lounge is being designed and refined through the aid of virtual reality, which designer David Caon says has "sped up the consultation process between our design team and Qantas."

The technology makes it possible for the team to have a 'virtual' walk-through of the space and to use the lounge as any regular traveller would, but before construction commences, helping to shape the final design...

... as well as assess various fixtures and finishes, right down to the colour of carpet.

Caon has previously used VR to assess the two new-look business class lounges which will appear during the forthcoming Qantas Airbus A380 revamp.

Read more: Qantas' upgraded Airbus A380s will begin flying in August 2019

But this time around, VR is far more integral to the overall design process.

"Being able to immerse ourselves in a virtual lounge gives us a more accurate sense of space and an understanding of how it will look to scale" well before the build begins, adds Qantas International CEO Alison Webster.

Two handheld controllers and a specialised VR headset let you explore the lounge in a surprising amount of detail and provide a unique sense of perspective and space.

Caon, seen working below with Singapore first class lounge co-designer Kelvin Ho from Akin Atelier, is drawing on some familiar materials from the Sydney and Melbourne first class lounges – such as European oak and Carrera marble – but with other touches from the contemporary Qantas palette as well as unique-to-Singapore materials.

Singapore's Qantas First Lounge will be open from 2.30pm to midnight to Qantas, Emirates and Oneworld first class passengers, Qantas Platinum (and above) frequent flyers, other Oneworld Emerald cardholders such as Cathay Pacific Marco Polo Club Diamonds, and Qantas Premier Titanium Mastercard holders using one of their two yearly Qantas first class lounge passes.

Qantas International CEO Alison Webster tells Australian Business Traveller that her aim is to see the lounge open "around the end of November."

"We're keen to get this open as soon as possible, so we've pushed all of the timelines that we can. We've had tremendous support from Changi Airport in making the space available to us, and it's full speed ahead to get this up and ready for our Christmas peak... we're really comfortable about November."

The Roo's existing Business Lounge in Singapore will also be expanded by the middle of this year, adding space to ease the squeeze at peak times where many travellers are routinely turned away and directed elsewhere.

Also read: What do you want from Qantas' new Singapore first class lounge?

Chris Chamberlin
Chris Chamberlin is a senior journalist with Australian Business Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!
 

18 comments

  • xtfer

    xtfer

    14 Feb, 2019 12:55 pm

    It's a bit bland...
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  • Joe

    Joe

    15 Feb, 2019 03:59 pm

    Bland and boring like the “first class” cabin on the A380.
    As for “Neil Perry creative director of food” that’s just laughable. The spin Qantas oh on things and people is astonishing. Qantas first and business catering is equally bland and boring. Their first class food is embarrassing compared with its rivals.
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  • Rotate

    Rotate

    18 Feb, 2019 05:22 pm

    Catering by Accor...not great.
    No member give thanks

  • Jackson

    Jackson

    14 Feb, 2019 01:11 pm

    Design wise I’m sure it will be on point as usual, but it’s a shame that there doesn’t seem to be really any huge differentiating factor (other than of course the a la carte meal service). I would have loved to see some kind of spa service (even if scaled down from the full massage options in SYD & MEL to be more like a CX The Pier shoulder/foot massages) or otherwise a yoga or exercise room of some sort.
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  • IntegralMan

    IntegralMan

    14 Feb, 2019 01:48 pm

    Agree that it lacks character, but those green solo chairs look very comfortable.

    Given the pressure on the SIN lounge at the moment I'll take what we can get as soon as we can get it.
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  • jrfsp

    jrfsp

    14 Feb, 2019 02:47 pm

    Are there any windows?
    I wont hold my breath for the end Novemvber opening date..
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  • reeves35

    reeves35

    14 Feb, 2019 03:44 pm

    I get the impression that if there are any windows, they don't look at anything particularly interesting which is not unusual for lounges in T1 at SIN which typically have no airside views.

    I agree on the dates. As we have seen with the "VA Lounge" in BNE and the QF Lounge in LHR, anything within 6 months of the expected launch date is pretty much on-time.

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  • Himeno

    Himeno

    14 Feb, 2019 05:40 pm

    Depends on who/what caused the delays for the other lounges.

    Was the refresh of the SIN lounge (changing from QF/BA J lounge to QF SIN lounge) in 2013 delayed?
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  • David Flynn

    David

    15 Feb, 2019 03:39 pm

    Windows down one side of the long dining area, but by memory they are covered in 'slats' and serve more to let in a little light than for the view – and understandably so, as the 'view' is into the terminal's arrivals immigration zone (see https://www.ausbt.com.au/here-is-where-you-ll-find-the-new-qantas-singapore-first-class-lounge for more).
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  • Dan Ho

    djtech

    15 Feb, 2019 09:43 am

    I get they want them to look similar but right now, it looks exactly the same as the one in Melbourne but just with different chairs.
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  • Stm Aus

    stmaus

    15 Feb, 2019 03:39 pm

    "Here's what QF Marketing promise it will be like..."
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  • Michael63

    Metoo

    15 Feb, 2019 07:38 pm

    I like it. Simple and easy. I wished they would have comfortable sleeping chairs for when planes are late (QF2 has been very late for me on more than one occasion). I was never a fan of the SIN Business Lounge so as Platinum I will certainly enjoy the new quieter space. French Champagne? One can compare it to HK Pier One or SIN Private Room that certainly have a more exclusive feel to them but I'm glad the lounge is coming.
    No member give thanks

  • bl812

    bl812

    16 Feb, 2019 09:39 am

    looks like a senator business class lounge in Germany or in Europe there is no first class standard here ,pathetic attempt to sell this as first class lounge-give a VR headset for all who enters and they can imagine what a real first class lounge should look like....
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  • Jackson

    Jackson

    16 Feb, 2019 11:00 am

    What exactly do you feel it is that makes it such a low standard, or what would it take to raise it up to a first class level? Do you think it’s an issue with the aesthetic design or the facilities?
    No member give thanks

  • bl812

    bl812

    16 Feb, 2019 12:17 pm

    the design is just so boring and bland-you can see this sort of outfit in most Europian business lounges-first class meant to be luxurious to pamper those who pay premium to the privilege -it looks mediocre to say at least-not to mention the 260 pax capacity -its obviously meant to please the freeloaders -those who actually won't fly first class but use their points to get in there-for those it serves it's purpose I guess?
    No member give thanks

  • Nate Webster

    Concorde1990

    18 Feb, 2019 03:16 pm

    I like the streamlined design. Bland is a good thing. Bling doesn’t equal elegance. The bling you see in some of the competitors’ lounges does nothing for the overall experience. The chairs, noise and food matter the most.
    A place to have a quiet nap, like a silent zone WITH NO CHILDREN would be welcome. Those big green chairs look comfortable and private enough.
    On demand dining is always welcome, depending on the menu...
    Please, please, please don’t let NP go nuts with the food. I can get good spicy Asian food in BNE, SYD & MEL easily. I just want it simple. If I’m starting from SIN I want cold simple foods like fruit salad, juices, smoothies and ice cream. If I’m passing through on my way to the other side of the planet, I might want a good steak sandwich. Actually... oysters, lobster and caviar with Champagne would be welcome... maybe even a high tea... it is a first class lounge after all.
    No member give thanks

  • Jackson

    Jackson

    18 Feb, 2019 08:44 pm

    Totally agree on the sleep zone concept (or even better, relaxation suites as per CX The Pier F lounge - or even just a hybrid model of a zone with heavy curtains semi-dividing each chair), ...an easy and inexpensive addition to a lounge that adds a lot of value and speaks “first lounge”
    No member give thanks

  • Aidan

    Aidan

    2 May, 2019 02:56 pm

    Silly question can a QF numbered First Class ticket that is on a EK operated flight use this lounge ?
    No member give thanks

Guest

20 May, 2019 08:56 pm

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