Malaysia Airlines cuts flights to Brisbane, Sydney, Melbourne, Adelaide, Perth

Malaysia Airlines cuts flights to Brisbane, Sydney, Melbourne, Adelaide, Perth

Qantas partner Malaysia Airlines will cease flying from its Kuala Lumpur hub to Brisbane this year, and also looks to be reducing its services to Sydney, Melbourne, Adelaide and Perth.

Malaysia Airlines will axe its daily Brisbane (MH134/135) service from August 9.

Sydney will see flights reduced from triple-daily to double-daily as the airline drops MH143 from August 3 and return leg MH142 from August 4. These were same flights suspended earlier this month as Malaysia Airlines' A380s temporarily appeared on Sydney flights.

Melbourne is also cut from three flights to two each day, dropping MH147 from August 2 and KL-bound MH146 from August 3.

Adelaide will be trimmed back to four flights a week with the cancellation of MH136 to Kuala Lumpur on Mondays, Thursdays and Saturdays from August 10 and MH139 home to Adelaide on Sundays, Wednesdays and Fridays from August 9.

Perth's five-times-weekly flights (MH126/127) have also been removed from sale on the airline's website beyond August 15, while the city's daily MH124/125 flights remain untouched.

A Malaysia Airlines spokesperson confirmed to Australian Business Traveller that its Brisbane flights were on the chopping block, but is yet to advise whether the changes observed on its Sydney, Melbourne, Adelaide and Perth routes are temporary or permanent.

"Malaysia Airlines regrets the inconvenience caused to passengers as a result of these changes and assures that customers holding tickets to and from Brisbane will be eligible for a refund or re-accommodated on alternative flights," the spokesperson said.

"Connectivity will be maintained via Malaysia Airlines flights to other destinations within the Australia region, with connections on our Oneworld partner, Qantas Airways, to/from Brisbane."

Malaysia Airlines: reshaping its Australian flights

Axed as part of a larger restructuring plan for the ailing carrier, Malaysia Airlines CEO Christoph Mueller had flagged earlier this month that unprofitable routes would be abandoned or frequencies reduced, but that Australian routes wouldn't be significantly impacted:

"The Australian market is of such importance to us, and to Malaysia, that I do not expect major changes there," he said on June 1.

Passengers on affected flights are advised to contact Malaysia Airlines on 132 627 to discuss their travel plans, while passengers with flight connections via Kuala Lumpur to other destinations will also receive free accommodation if their transit time exceeds six hours.

Options for Sydney, Melbourne, Adelaide and Perth passengers have not yet been shared by Malaysia Airlines, although it's expected that guests on any cancelled flights may be able to switch to an alternate Malaysia Airlines service on the same day.

Flights between Darwin and Kuala Lumpur remain at three-times-weekly after the latest changes, while services from KL to a number of Asian cities including Guangzhou, Hong Kong, Manila and Taipei also face minor frequency reductions.

Note: A previous version of this article indicated that flights to Sydney, Melbourne and Adelaide were unaffected by today's changes: this was correct at the time of publication, although the airline has now altered flights on these routes as reported above.

Also read: Malaysia Airlines to get new name from September 1st

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Chris Chamberlin

Chris Chamberlin (ChrisCh)

[email protected] / @ChamberlinChris

Australian Business Traveller journalist Chris Chamberlin lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!
 

23 Comments

  • Peter Loh

    PeterLoh

    25 Jun, 2015 11:17 am

    Kuala Lumpur - Male has also been cut.

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  • sagidec

    sagidec

    25 Jun, 2015 11:27 am

    It's a shame that it isn't frequency reduction but a complete axe.

    Option for direct flight now would be from OOL to KUL on AAX which still runs a 5x weekly, I think.

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  • abudhabi1

    abudhabi1

    25 Jun, 2015 11:44 am

    I am pleased to say Adelaide still is there daily.

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  • Chris Chamberlin

    ChrisCh

    25 Jun, 2015 03:45 pm

    Malaysia Airlines has revised its schedule a second time with flight reductions for Sydney, Melbourne and Adelaide – updated in the article above.

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  • bl812

    bl812

    26 Jun, 2015 10:23 am

    if you would read carefully -there will be only 4 flights as they axe 3! in-to Adelaide

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  • Chris Chamberlin

    ChrisCh

    26 Jun, 2015 10:32 am

    Franz's comment above was made on a previous version of this article that ran yesterday, which showed that only Brisbane and Perth flights were affected.

    Malaysia Airlines then updated its schedule a second time to reduce Adelaide flights along with Sydney and Melbourne.

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  • Shoudy Chen

    Shoudy Chen

    25 Jun, 2015 12:05 pm

    The patronage of the PER-KL on MH was satisfactory despite a massive drop during 2014. Most people just simply don't want to take this airline due to disappearance of MH370 and the shooting down of Flight 17. Most people nowadays flying Air Asia X to Kuala Lumpur to boost demand. 

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  • Orus Picarous

    oruspicarous

    25 Jun, 2015 12:12 pm

    Damn there was a rumor yesterday today it's a reality! 

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  • AgentB

    OzAgent

    25 Jun, 2015 12:24 pm

    I wonder if we may see BNE-KUL with Air Asia in future?  Watch that space!

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  • Peter Loh

    PeterLoh

    25 Jun, 2015 01:36 pm

    Possibly, but I think they'll just continue operating out of the Gold Coast Airport.

    If anything will replace the route, I think it'd be another fifth freedom flight by Emirates especially if the capacity limit is increased for UAE airlines. They currently fly to both Singapore and KL from Melbourne, and this could be an opportunity to change that.

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  • sagidec

    sagidec

    25 Jun, 2015 01:56 pm

    I'd like the QR or EY to fill that gap, if possible.

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  • Chris_PER

    Chris_PER

    25 Jun, 2015 01:57 pm

    British Airways flying to KUL from LHR....could we possibly see a tag-on flight to BNE?

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  • tronixstuff

    tronixstuff

    25 Jun, 2015 03:11 pm

    Stranger things have happened. 

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  • Hugo

    Hugo

    25 Jun, 2015 03:48 pm

    Also, normaler things have failed to happen.

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  • Dean

    deanr

    25 Jun, 2015 03:54 pm

    'Book with confidence', they said.

    'No major changes to Australia', they said.

    Looks like the left hand doesn't know what the right hand is doing, yet both hands belong to the one CEO who's just proven that any promise made lasts for all of three weeks.

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  • Andrew Gunn

    _andrewgunn_

    25 Jun, 2015 04:28 pm

    I've been on several flights between Darwin and KL with a row to myself every time. I will be expecting that to be the next route axed. 

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  • VA773ER

    VA773ER

    25 Jun, 2015 04:53 pm

    With Virgin already doing AUH-KUL shuttles with their 777's I wonder if we could see VA fill the gap and utilise these aircraft in triangle-like pattern BNE-KUL-AUH-SYD vice-versa?

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  • Peter Loh

    PeterLoh

    25 Jun, 2015 05:18 pm

    Virgin aren't operating these flights, Etihad are.

    They're Etihad operated with VA & Jet Airways leased aircraft (with VA/9W seating/configuration) with Etihad liverary.

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  • VA773ER

    VA773ER

    25 Jun, 2015 05:55 pm

    I'm aware that these are Etihad flights, however as far as I know Virgin do infact operate a limited number of these flights with VA metal/livery & crew with Etihad leasing the VA aircraft to be utilised on a few services instead of sitting on the tarmac before its return.

    Anyway I was just curious is all, just putting suggestions out there like everyone else :)

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  • hutch

    hutch

    25 Jun, 2015 09:44 pm

    Pretty sure that AUH-KUL by VA for EY is once a week. Dont see it working.

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  • dinkydie

    dinkydie

    25 Jun, 2015 05:31 pm

    From a marketing perspective wouldn't it be so much better if MH came clean about its cuts once and for all? At the moment they are announcing different cuts every fortnight and this creates a massive amount of bad publicity and adverse customer sentiments as everyone's wondering what's next. After all, what this airline needs to rebuild is trust and confidence.

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  • Mark

    Mightyreds

    25 Jun, 2015 08:11 pm

    Cannot believe they cut altogether rather than reduce to 3-5 per weeks etc. they are clearly an airline in a lot of trouble and an uncertain future until things improve.

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  • Dave

    Grannular

    26 Jun, 2015 10:14 am

    I am sure they have looked at the data and decided that Brisbane can't be profitable. Even with reduced frequency. 

     

    Just a stab in the dark here, but they have a lot more data to examine on this than you...

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  • bl812

    bl812

    26 Jun, 2015 10:29 am

    well they try to stay afloat which looks a bit difficult given the bad reputation-personally I will never fly with them again as I lost confidende in them -they abandoned the search which we Australian payed hundreds of millions fearing that the truth might come out and in case of a pilot suicide the already bankrupt airline would have been wiped out completley-if this is the attiude of an airline how do they expect us to have confidence in them flying on their planes???

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  • David Hawke

    David1

    26 Jun, 2015 12:20 pm

    I phoned Malaysian Airlines as I am booked on MH 142 in September. I was told that they have not been notified of reduced flights to Sydney. According to the agent my flight is still operating.

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  • Rod Greene

    rod123

    26 Jun, 2015 01:42 pm

    I'm booked on MH146 in late August. Just rang and got same story.Sort of makes the ceo's quote of May 26 that follows a bit of a joke.

    “You can continue to make reservations in full confidence that our flights and schedules are operating as normal, that tickets sold will be honoured, and that our Enrich frequent flyer programme continues with Miles and the status preserved.’’

    Suppose I just gotta wait.

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  • andrewboj

    andrewboj

    1 Jul, 2015 05:43 pm

    I'm also booked on MH142 in September. Just received an email from my online booking agent that this flight has been cancelled, and I have been put on MH122 later in the afternoon, not taking into account this would make me miss my connection to DXB.  Phoned the agent and now have alternate flights, and as I now have an 11 hour stopover in KUL (rather than the 1hr15min connection I orginally booked), free hotel accommodation will be provided by MH.

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  • Mark

    Mightyreds

    26 Jun, 2015 12:48 pm

    Well thanks for stating the obvious Grannular!! Of course they have more data then we do. It was more of a surprise of the complete scrapping of the route rather then trimming of services. When I have flown on MH to KL, while the 330 was not full it would still be upwards of 65% full.

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  • Kanishka  Bakmiwewa

    kanishkabakmi

    26 Jun, 2015 02:46 pm

    MH or Malaysian Airline must not close down. it has to run and run. other wise so many others in the market will rise up and the malaysian national name carrier will go down. so re shaping the schedul or cutting flights is good.

    in the past decade or so  many airlines had to close down because of other major or budget airlines taking passengers. malaysia must stop allowing open skys policy and let 5th froodom or 6th freedom airlines to go and find passengers from there own countries.  one day it wll happen to QF qantas too if aussies close their eyes and sleep.

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  • Roger Benson

    sharrkey

    26 Jun, 2015 09:18 pm

    Doesn't    bother   me. Wouldn't   fly  them   anyway! Stick  to  SQ  ,  QF,  Cx etc.

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  • Mike66

    Mike66

    27 Jun, 2015 09:43 am

    Ok, when it seems that Qantas wants to have you fly on every other airlines metal, I cant see why they dont use Qantas metal to fly to KUL with a codeshare agreement. With this i dont mean Jetstar either. Maybe more passengers would fly Qantas from both countries if it was avaialble!

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  • abudhabi1

    abudhabi1

    28 Jun, 2015 02:54 pm

    That is what they used to do for more years than many of us remember.It should not be a Qantas to Singapore then a Silkair/Singapore Airlines or Jetstar to KL type of thing for starters.

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  • GoldenClub

    GoldenClub

    30 Jun, 2015 08:32 am

    Just flew KL-SYD this morning with MAS.  Despite job uncertainty, must say both flight over and flight back this morning had excellent service. A real testiment to the dedication of the crew that they can still provide the same quality of customer service despite all the challenges they face.

    Recarro seats on A330 definetly need updating - comfortable for day flight over to KL but no real sleep on overnight home due to incline.  

    Also very disappointed with state of the Golden Lounge in KLIA satelite. Despite rennovations, place looks much more tatty and less varierty of food and beverage than when I last visited in 2007!  

    KLIA is a fantastic airport - super efficient and on a very human scale. QANTAS really need to get some metal flying there (codeshare) to make it a more attractive transit option on way to Europe. 

    Also highly recommend Majestic Hotel suites incolonial wing in KL - complimentary driver, laundry, mini-bar, wifi and evening cocktails. Outside golden triangle but half way between there and Bangar, Mid-Valley etc and walking distance to museums, lake gardens, Central market and Merdeka Square.

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  • mb68

    mb68

    2 Jul, 2015 01:57 pm

    Does anybody know what is happening to the newly cut A380 service out of Paris - KL ? Meaning is this A380 sold or servicing another route? 

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  • David Hawke

    David1

    13 Jul, 2015 05:49 am

    Malaysian Airlines have finally contacted me by email to indicate that their early morning flight from Sydney to KL in September  is cancelled due to operational reasons despite a phone agent telling me the contrary.

    Come on QF get flights going to KL!

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  • Darrenlee101

    Darrenlee101

    16 Jul, 2015 08:54 pm

    They have replaced it with a 777 aircraft. Disgraceful......

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  • Darrenlee101

    Darrenlee101

    16 Jul, 2015 08:53 pm

    Not only have they ceased flights from Melbourne they have also changed aircraft from KL to Paris. Booking originally to fly on A380 they have change route to a 777. As a business class passenger booked on this route in August and October, we are not happy. And upon cancelling the Melb -KL sector they then wanted us to pay for the priverlidge of selecting our replacement Time to the time we wanted instead of what they allocated.

    they better fix there customer service fast also as this will be the last I use Malaysian airlines

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  • twkgill

    twkgill

    17 Jul, 2015 10:54 am

    I'm on the KUL to ADL 14th August and mas say flight is as scheduled at this stage. 

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  • vipul

    vipul

    8 Aug, 2015 05:52 pm

    We have four tickets in late Novemeber 15 from Brisbane to Mumbai.  The tickets were issued on 23 June 15.  The suspension of BNE came in news on 24th June 15. Surely someone knew, but did not act.  Ticketing has been done via Value World agents.  The alternative offered is to fly to SYD form BNE enroute to Mumbai, with long stopover time on return journey.  As per the agents if I cancel I have to pay cancellation charge  (really??).  I understand that the airline spokesman assured full refund.  Moreover I shall get refund after 15-16 weeks.  Agent claims that thats the time they will need to recover money from Malaysian airlines.  How is this fair !!!!!.  Malaysian airlines need to use codeshare airlines to accomodate ticket holders from the same city to their destinations on same days??  The stopover city does not matter.  Qantas is codesharing with Malaysian airlines.   With this it would mean that the affected passengers have a fair go.  Malaysian airlines does not even have an email id where one can complaint or request or dicuss.  Is there an airline ombudsman for passengers like us ??  If there is then they need to wake up in the interest of the affected passengers like us.

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24 Oct, 2017 12:58 pm

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