Access to Sydney's The House lounge for Virgin platinum on Etihad tickets

By NoAngelNZ | Jan 04, 2019, 02:51 AM
I'm flying back on EY from Europe to WLG via SYD in May (economy) but the final leg is an EY ticket operated by NZ.

I'm a Velocity Platinum so do I get access to The House in SYD? I get access to EY's other lounges, and will have been in the EY first class lounge before the flight to Sydney.
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By jeppetto367 | Jan 04, 2019, 08:16 AM
Generally no.

Lounge access on arrival doesn't include entering the International Lounges (I checked this with VA a few months ago). And flying on NZ will not get you lounge access (doesn't matter that its EY ticketed).

In saying that, it's definitely worth trying you luck and explaining the situation. I find as a VA Plat they can sometimes bend the rule a little.
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By David Robertson | Jan 04, 2019, 05:52 PM
If you were departing from Sydney on Etihad as a VA Platinum, yes you'd have access to The House. But you're only arriving on such a flight, then you will transit at Sydney and fly out on an Air New Zealand flight, and despite it being ticketed by Etihad it's the operating airline which trumps for lounge access, and you won't get access to the NZ lounge with your Velocity Platinum card. If you have an eligible American Express card I would whip that out and head to the AMEX lounge, it's really a very nice little lounge.
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By NoAngelNZ | Jan 04, 2019, 09:52 PM
It seems so ridiculous that at an Etihad/Virgin branded lounge that a Velocity Platinum can't get in on an EY marketed flight when there's no VA connecting service available. Especially given I'll have access to the EY First Class Lounge before the flight.
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By FrequentFlyer | Jan 06, 2019, 01:24 AM
It seems so ridiculous that at an Etihad/Virgin branded lounge that a Velocity Platinum can't get in on an EY marketed flight when there's no VA connecting service available. Especially given I'll have access to the EY First Class Lounge before the flight.

This doesn't seem ridiculous to me at all? There are onward connections to Wellington on VA services sold by Etihad, which may have been a better fit for your needs.
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