No Business Lounge Access in U.S.

By Addicted2travel | Feb 21, 2018, 11:29 AM
Purchased Qantas business class Syd-LGA only to be told by Qantas today I would not gain access to the business lounge in my 2 hour stop-over in Dallas as my next onward flight is on an AA operated aircraft even though that ticket too is business class. Also have some internal U.S. flights booked on same ticket all be it on different dates prior to my return - AA flights in first/business departing LGA and Orlando which all show up on my one booking reference number when I log onto Qantas - no access will be granted in lounges there either.....Questioning why did I bother paying business/first on AA if this is the case. Has anyone had any experience with same issue?
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By sanj747 | Feb 21, 2018, 11:32 AM
Purchased Qantas business class Syd-LGA only to be told by Qantas today I would not gain access to the business lounge in my 2 hour stop-over in Dallas as my next onward flight is on an AA operated aircraft even though that ticket too is business class. Also have some internal U.S. flights booked on same ticket all be it on different dates prior to my return - AA flights in first/business departing LGA and Orlando which all show up on my one booking reference number when I log onto Qantas - no access will be granted in lounges there either.....Questioning why did I bother paying business/first on AA if this is the case. Has anyone had any experience with same issue?

@Addicted2travel I flew via Dallas into the mid west last year in economy and had no issues accessing the lounge in DFW with my then QF gold status. I can't see why you wouldn't get access into the lounges in the US with your business/first class tickets.
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By ChrisCh | Feb 21, 2018, 11:34 AM
They're incorrect: you'd have access in Dallas on the basis of being a long-haul international business class passenger under Oneworld rules. Just hold onto your Sydney-Dallas boarding pass and present it, along with your onward boarding pass, for lounge access in Dallas.

However, you're out of luck for the other domestic flights unless they're on the same day as your flight back to Sydney (in which case you'd again have access under Oneworld rules as an international business class passenger).

This is where Qantas Gold/Platinum status comes in handy, or if you don't have that, Qantas Club membership, which provides access to AA's Admirals Club lounges when flying with American on an AA or QF flight number. :)
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TC

By ChrisCh | Feb 21, 2018, 11:35 AM
I can't see why you wouldn't get access into the lounges in the US with your business/first class tickets.

Most US domestic flights in business/first class don't include lounge access as standard, unless the traveller has status, lounge membership or is connecting to/from an international flight outside of North America in business class or first class. There are a couple of exceptions like flights between LAX and New York, but that's about it, unfortunately.
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TC

By Addicted2travel | Feb 21, 2018, 11:37 AM
Purchased Qantas business class Syd-LGA only to be told by Qantas today I would not gain access to the business lounge in my 2 hour stop-over in Dallas as my next onward flight is on an AA operated aircraft even though that ticket too is business class. Also have some internal U.S. flights booked on same ticket all be it on different dates prior to my return - AA flights in first/business departing LGA and Orlando which all show up on my one booking reference number when I log onto Qantas - no access will be granted in lounges there either.....Questioning why did I bother paying business/first on AA if this is the case. Has anyone had any experience with same issue?

@Addicted2travel I flew via Dallas into the mid west last year in economy and had no issues accessing the lounge in DFW with my then QF gold status. I can't see why you wouldn't get access into the lounges in the US with your business/first class tickets.

It's what I would have thought too.... I do not have QF gold status though - and am not a member of Qantas Club either. Was not happy hearing the Qantas rep tell me this information this morning. Also contacted AA Admirals Club who also said no access would be given in LGA or Orlando even though first class tickets....Crazy!
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By Doubleplatinum | Feb 21, 2018, 11:39 AM
This rule in the US has been in place for as long as I can remember (15 years) nothing new
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By sanj747 | Feb 21, 2018, 11:40 AM
I can't see why you wouldn't get access into the lounges in the US with your business/first class tickets.

Most US domestic flights in business/first class don't include lounge access as standard, unless the traveller has status, lounge membership or is connecting to/from an international flight outside of North America in business class or first class. There are a couple of exceptions like flights between LAX and New York, but that's about it, unfortunately.

Chris thanks and come to think of it I have experienced this in the US when I lived there quite a few years ago. I became a lifetime gold member with United and in turn Star Alliance which has helped me get access to lounges.
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By sanj747 | Feb 21, 2018, 11:41 AM
Purchased Qantas business class Syd-LGA only to be told by Qantas today I would not gain access to the business lounge in my 2 hour stop-over in Dallas as my next onward flight is on an AA operated aircraft even though that ticket too is business class. Also have some internal U.S. flights booked on same ticket all be it on different dates prior to my return - AA flights in first/business departing LGA and Orlando which all show up on my one booking reference number when I log onto Qantas - no access will be granted in lounges there either.....Questioning why did I bother paying business/first on AA if this is the case. Has anyone had any experience with same issue?

@Addicted2travel I flew via Dallas into the mid west last year in economy and had no issues accessing the lounge in DFW with my then QF gold status. I can't see why you wouldn't get access into the lounges in the US with your business/first class tickets.

It's what I would have thought too.... I do not have QF gold status though - and am not a member of Qantas Club either. Was not happy hearing the Qantas rep tell me this information this morning. Also contacted AA Admirals Club who also said no access would be given in LGA or Orlando even though first class tickets....Crazy!

I hear your disappointment. This is stuff we are not used to in this part of the world but unfortunately it is the norm in the US.
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By Addicted2travel | Feb 21, 2018, 11:49 AM
They're incorrect: you'd have access in Dallas on the basis of being a long-haul international business class passenger under Oneworld rules. Just hold onto your Sydney-Dallas boarding pass and present it, along with your onward boarding pass, for lounge access in Dallas.

However, you're out of luck for the other domestic flights unless they're on the same day as your flight back to Sydney (in which case you'd again have access under Oneworld rules as an international business class passenger).

This is where Qantas Gold/Platinum status comes in handy, or if you don't have that, Qantas Club membership, which provides access to AA's Admirals Club lounges when flying with American on an AA or QF flight number. :)

Thanks Chris for clearing this up for me.
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By sdtravel | Feb 21, 2018, 11:52 AM
Might also want to check luggage allowances. I think the domestic AA flights will be subject to AA rules if not connecting to same day QF.
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By reno | Feb 21, 2018, 01:36 PM
May I suggest a day /30day pass at the admirals club to be safe.

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By LisaEdward | Feb 21, 2018, 02:58 PM
Last year I flew AA from Dallas to Vegas, then Vegas to LAX. Both ticketed first class and both didn't grant access as they were domestic flights. Apparently only international flights allow access to lounges (at least that's what the lady at the desk in the lounge told me).
Last edited by LisaEdward at Feb 21, 2018, 02.59 PM.
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worldwanderer

By Nick Sydney 2 | Feb 21, 2018, 03:03 PM
QF Gold/Plat/Oneworld Emerald or Sapphire will all allow access even if in Y
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By careyw | Feb 21, 2018, 03:40 PM
Try flying to the US with Virgin next time and then use Delta for the domestics. You'll generally get a better US domestic experience, plus if you have Gold/Platinum with Virgin, Delta treat you like a king :)
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By pgcnewyork | Feb 21, 2018, 04:03 PM
Welcome to US domestic air travel. Aus ain't so bad after all.

AA lounge access policy


Last edited by pgcnewyork at Feb 21, 2018, 04.07 PM.
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Morris Jones

By pgcnewyork | Feb 21, 2018, 04:05 PM
Amex platinum lounge access is reasonable in the US and there are good Centurion lounges at both DFW and LGA.
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