QF replacement bag tags

By ryanpst | Feb 11, 2018, 12:01 PM
Has anyone had experience getting replacement bag tags?

After quite a few years my tags have gone brittle and all the rubber has fallen off them. I see quite a few tags on people’s bags and I seem to be the only one who’s tags have done this- although they were exposed to a few Northern Winters and the odd bit of snow!

Would QF replace these free?

I know I can buy replacements but not sure if they’ll come in my status or the usual red colour.
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By Matt_01 | Feb 11, 2018, 12:49 PM
You just call up the call center and they will send you new coasters based on your current status.
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By mviy | Feb 11, 2018, 01:40 PM
You get the tags as you level up to higher status but otherwise I think you can get new ones on request every few years or so (provided you’re not Bronze).
Last edited by mviy at Feb 11, 2018, 01.40 PM.
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By ryanpst | Feb 12, 2018, 06:37 AM
Cheers thanks! I’ll make a call :)
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By markpk | Feb 12, 2018, 10:08 AM
Cheers thanks! I’ll make a call :)

Let us know how you go. My Platinum tags have no rubber edging left so I was thinking the same thing...
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By AllyH | Feb 12, 2018, 03:03 PM
I'd had my Silver bag tags for 5 years, and they had degraded a lot with the humid Darwin weather, with the rubber becoming sticky and deteriorating. One completely broke during a trip overseas last year with the elastic separating from the disc. A quick call to Qantas and a new set were in the mail to me, no hassles and no charge.
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By twkgill | Feb 12, 2018, 09:22 PM
Just ordered replacements. You can get a set each year on request, if you stay at the same level.
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By silvyvc | Feb 13, 2018, 01:41 PM
I requested mine a couple of weeks ago (retained gold, yet had tags with the old design and asked for the new design). No questions asked and got them a week and a half later.
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