Cathay Pacific The Wing Business Class Lounge, Hong Kong

Review: Cathay Pacific The Wing Business Class Lounge, Hong Kong

City:
Hong Kong
Airport:
Hong Kong
Cabin Class:
Business
Alliance:
oneworld
Airline:
CX (Cathay Pacific)

location:

dining:

work:

overall:

What's Hot

  • Split across two levels with a variety of different zones
  • 24 private shower suites

What's Not

  • Can be a particularly busy spot
  • Slow WiFi

X-Factor

  • Made-to-order food with bartender and barista service

Introduction

Frequent travellers through Hong Kong will be no stranger to Cathay Pacific's The Wing Business Class Lounge, featuring on-demand dining, barista-made coffee and full bartender service, topped off by (French) Champagne.

As you wander through the lounge's two levels you'll also uncover 24 private shower suites, an IT nook and a dedicated quiet zone where you can relax before your flight.

Join Australian Business Traveller as we stop by Cathay Pacific's best-known home hub business class lounge.

Location & Impressions

Once through passport control, head downstairs and follow the signs to 'gates 1-4' – you'll spot The Wing on your left as you approach these gates.

(Cathay Pacific also has The Wing First Class Lounge which is accessible from the higher floor, but if you're bound for business class, you'll need to head downstairs first.)

First-time visitors to this lounge may become a tad confused by the layout, but it's easy to become familiar with.

Upstairs, you'll find the 'main' lounge space including the bar plus most of the dining and relaxation options...

... while downstairs are the showers and an 'IT Zone', plus a mini-lounge that provides extra space during peak times and can also be a nice place to visit before late-evening flights, as the lighting is darker and much more intimate in the evenings which helps when you're planning to sleep soon after take-off.

Being Cathay Pacific's home, boarding calls aren't usually made here in the aim of keeping things quiet – although when visiting the lounge later in the evenings, we still found it to be particularly busy.

We also stopped by the nearby Qantas Hong Kong Lounge at a similar time and discovered it was much more quiet, so if you're looking to escape the hustle and bustle before the near-midnight Cathay Pacific, British Airways and Finnair flights, consider detouring there instead.

Access

  • Business class and first class passengers of Cathay Pacific, Cathay Dragon (Dragonair), American Airlines, British Airways, Finnair, Japan Airlines, Malaysia Airlines, Qantas, Qatar Airways, S7 Airlines and SriLankan Airlines
  • Marco Polo Club Silver members prior to Cathay Pacific and Cathay Dragon flights only
  • Marco Polo Club Gold, Diamond, Diamond Plus and Diamond Invitation guests plus Cathay Pacific Cargo Clan Elite members prior to flights with Cathay Pacific, Cathay Dragon and all Oneworld airlines (including Qantas)
  • Qantas Gold, Platinum, Platinum One and Chairmans Lounge members prior to the same
  • Other Oneworld Sapphire and Oneworld Emerald cardholders travelling onwards with Cathay Pacific or a Oneworld airline

Marco Polo Club members can also earn lounge passes for one-off access in the case of Green members, to bring in a guest (Silver members) or to bring in extra guests or to share with friends and family travelling solo (Gold and Diamond members).

Naturally, first class passengers, Diamond cardholders and other Oneworld Emerald flyers (including Qantas Platinum) will likely gravitate towards Cathay Pacific's The Wing First Class and The Pier First Class lounges.

Dining

What we like about this lounge is that practically everywhere you turn, there's a station serving up some kind of food, drinks or both – perfect for when the lounge is busy as you're not stuck behind a large group of people at a single servery.

Travellers making only a brief visit will appreciate the time-saving buffet counters throughout the lounge, delivering fresh fruits, cheeses and sandwich rolls...

... alcoholic and non-alcoholic beverages...

... and a selection of hot dishes and items which rotate by season and throughout the day...

... with our favourite being the steamed dumplings:

But that's not all – keep your eyes peeled for The Coffee Loft, found upstairs in the far-right corner:

Here, staff serve up an array of cafe-style bites and snacks...

... and of course, barista-made coffee at any time.

Sure, you could order your regular latte or flat white, but we took the chance to enjoy Cathay's delightful crème brûlée cappuccino instead (pictured), with Hong Kong-style milk tea also joining the typical cafe menu.

Tucked behind the counter at The Coffee Loft is also Häagen-Dazs ice cream and Moët & Chandon (NV) Champagne, which you'll find poured at The Long Bar as well, alongside beer, wine and spirits...

... and while cocktails aren't printed on the menu, we've always found the bartenders here to be most accommodating, including with a personal favourite, the Espresso Martini:

However, The Long Bar was so busy on our first visit that it went overlooked altogether – so if all you're seeking is a drop of Champagne, try visiting The Coffee Loft instead.

Last but certainly not least, Cathay Pacific's iconic Noodle Bar...

... with a range of items made fresh to order:

You'll receive a buzzer while you wait, but in keeping with the tranquillity of having no boarding calls, they'll merely flash brightly – and not beep – when your order is ready.

During a dinner-time visit, we ordered and enjoyed the wonton noodle soup, the steamed BBQ pork bao...

... and pan-fried pork and vegetable dumplings:

The only thing missing here is the more refined atmosphere you'll appreciate of Cathay Pacific's newer The Pier Business Class Lounge – but in saying that, the fare found at The Wing still meets our expectations.

Work

Need to remain productive during your lounge visit? Then seek out one of Cathay Pacific's signature Solus chairs, found both upstairs and down below...

... with options that either face the lounge and allow you to feel more 'connected' with your surroundings, plus those which angle away from the crowds to help you focus on your work while enjoying extra privacy:

Every Solus chair features an AC power outlet tucked away to the side to keep your laptop and other gadgets recharged...

... while more power points can also be found throughout the lounge – although you'll need to bring an adaptor to power-up any Australian devices, as local regulations don't allow Cathay Pacific to install universal or international power outlets:

However, USB power is also absent – but offered in the nearby Pier Business Class Lounge – and the WiFi here can prove quite slow, too, with our tests finding download speeds of just 2.5Mbps and uploads of 2.1Mbps.

When travelling without your own tech, you can instead make use of several iMac computers in the upstairs Coffee Loft with good views outside during the day...

... while the 'IT Zone' downstairs has a further bank of Windows desktops at the ready...

... but in a darker environment that may have you reaching for your coffee cup to stay alert.

Relax

That darker palate and mood lighting also extends to other zones within the lounge's downstairs area, but the furniture here is starting to show its age, having been in use since early 2012.

You'll spot similar seating in The Gallery nearby, designed as a super-quiet spot devoid of any chit-chat or noisy mobile phone ringtones...

... while following the corridor just beyond the reception desk lands you at the shower zone...

... with an impressive 24 private suites minimising any wait times:

Overall, Cathay Pacific's The Wing Business Class Lounge is still a solid destination to enjoy before your flight, but being the first Cathay Pacific lounge you encounter after passport control, it can be significantly busier than your other lounge options in Hong Kong.

Also read: Hong Kong Airport lounge guide for Qantas, Cathay Pacific, Oneworld

Chris Chamberlin travelled to Hong Kong as a guest of Cathay Pacific.

Chris Chamberlin
Australian Business Traveller journalist Chris Chamberlin lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!
 

3 Comments

  • Serg

    Serg

    24 Jan, 2017 04:09 pm

    Hi Chris, nice review, but I cannot get if Business passengers of Finnair welcome. They should considering Finnair in OneWorld, but you did lot list it.
    No member give thanks

  • Chris Chamberlin

    ChrisCh

    24 Jan, 2017 04:16 pm

    Hi Serg, Finnair business class passengers are most definitely welcome here, although are invited to the Qantas lounge by 'default' which is much quieter before Finnair flights depart.

    (Thanks for the pick-up, have updated the access list.)

    I've visited both the Wing Business and the Qantas lounge before Finnair's late evening flights, and found the Qantas lounge considerably more relaxing as there are far fewer people... by the time you check-in for Finnair, most Qantas passengers have already departed, so the lounge really just hosts BA and Finnair flyers at that time.
    No member give thanks

  • MEL737

    btaus

    24 Jan, 2017 06:51 pm

    Even worse. Finnair and Qatar Airways handed out Plaza Premium Lounge invitation (although oneworld boarding pass gets you access to every CX and Qantas Lounge).
    No member give thanks

  • Chris Chamberlin

    ChrisCh

    24 Jan, 2017 07:44 pm

    When was that, btaus? I flew Finnair in June last year and the check-in staff only mentioned the Qantas lounge rather than Plaza Premium (I didn't ask, they just suggested where I should head through immigration). Obviously, Oneworld rules also allow for the Cathay Pacific lounges, too. :)
    No member give thanks

  • James Ballantyne

    JimothyNZ

    25 Jan, 2017 11:25 pm

    Air New Zealand Gold, Elite and Priorty One can also access all Cathay Pacific Business Lounges in Hong Kong when travelling on NZ or CX to Auckland regardless of travel class. 
    No member give thanks

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19 Nov, 2017 08:19 am

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