Qantas first class flyers can still use Emirates' London lounge

Qantas first class flyers can still use Emirates' London lounge

The opening of Qantas' own lounge at London's Heathrow Airport Terminal 3 has added a home-grown option for the airline's passengers before flying back to Sydney, Melbourne and soon Perth.

However, many Qantas travellers – including first class and business class passengers along with Platinum and Gold-grade frequent flyers – can also visit the T3 lounges of Oneworld partner airlines British Airways, Cathay Pacific and American Airlines.

This lounge-hopping can be done under the rules of the Oneworld alliance to which Qantas, BA, Cathay and American Airlines all belong – so don't think that just because you're on a Qantas flight and there's a Qantas lounge, you can't check out those other airline lounges and, if you choose, camp out there for a drink or a meal.

(We reckon the Cathay Pacific lounges are the pick of these: they're like downsized versions of Cathay's superb The Pier lounges at Hong Kong.)

And beyond the Oneworld family, selected Qantas passengers can also use Emirates' London Heathrow T3 lounge – which boasts great food and wine – under the aegis of the Qantas-Emirates alliance.

That privilege is reserved for first class flyers on Qantas' Airbus A380 services and members of the elite Chairman's Lounge.

Some Australian Business Traveller readers travelling in Qantas first class have reported being turned away from the Emirates lounge since the Qantas lounge opened.

However, a spokesperson for Emirates has confirmed to Australian Business Traveller that the previous arrangements remain in place, with "First Class and Chairman’s Lounge Passengers flying via London on a Qantas aircraft and ticket" are still on the door list.

David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.


  • sgb


    14 Dec, 2017 08:49 am

    At least there is a decent drop of Champagne on offer there.
    No member give thanks

  • Bob Burgess

    Bob Burgess

    14 Dec, 2017 09:02 am

    Well they serve Moet, which I don't rate that highly, and if you're a Qantas passenger eligible for the Emirates lounge then you'd also be eligible for the far superior Perrier Jouet which Qantas now serves at its own lounge to first class and Chairman's Lounge members. Food at the Emirates lounge is better without a doubt.
    No member give thanks

  • princess fiona

    princess fiona

    18 Dec, 2017 10:10 am

    Emirates serve Veuve in the LHR Lounge
    No member give thanks

  • Joe


    14 Dec, 2017 09:52 am

    There is nothing relaxing or truly premium about QF international lounges. They are amazing business class contemporary lounges but offer little to F /CL's & Plat's. They are busy, loud and a little cold. The SYD and MEL lounges ironically do offer an amazing experience however.
    Members who gave thanks

    sydney mike, pallmall

  • sydney mike

    sydney mike

    12 Jan, 2018 02:49 pm

    good to know.... we were in T3 a few days ago and found the new qantas lounge to be pretty poor - super busy, not enough seating, only a few toilets, broken self serve hot water, and grumpy staff with sofitel name badges... back in a month and will go to cathay instead i think! ... gin bar looked nice though...
    No member give thanks

  • AW

    Andrew Whittle

    13 Jan, 2018 01:07 pm

    Couldn't agree more - there last week - this is a very ordinary offering and a great disappointment!
    No member give thanks

  • crosscourt


    12 Jan, 2018 02:53 pm

    In response to Joe ... The QF 1st lounge at LAX is great, if you have visited it. Generally, in my view avoid the EK lounge in London. I think its awful.
    No member give thanks

  • pallmall


    12 Jan, 2018 03:12 pm

    Is it just me, am I being a little precious, but I find the Qantas lounges in Hong Kong and particularly Singapore to be extremely boring, very ordinary food and very bland generally. I will always use alternate lounges such as BA in Singapore or Cathay in Hong Kong. Only real stand out lounges now for Qantas, in my humble opinion, are Sydney, Melbourne and LAX First Lounges - but then again, maybe I am being a snob
    No member give thanks

  • Nick  Sydney 348

    Nick Sydney 2

    12 Jan, 2018 03:32 pm

    Came through LHR on Wednesday night and sampled the new QF lounge. It's bright and the bar areas look fabulous. However it was all a bit bland and the food choices were underwhelming. The CX lounge with the Asian food choices is just more to my liking. It's new and so the QF lounge will no doubt become more refined with its food choices over time.
    No member give thanks


21 Jul, 2019 11:27 pm


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