Who can use Virgin Australia Premium Entry in Sydney, Brisbane?

Who can use Virgin Australia Premium Entry in Sydney, Brisbane?

Virgin Australia Premium Entry offers high-flying passengers quite literally a private entrance to the terminal at Sydney and Brisbane airports, dedicated security screening facilities and direct access to the Virgin Australia lounge, but the door list here is much more restrictive than the lounge itself.

So, exactly who can use Premium Entry?

Virgin Australia business class passengers and Velocity Gold and Platinum frequent flyers are all welcome, and as goes without saying, members of The Club – the airline’s invitation-only tier – can glide through too.

Also on the list are Virgin Australia Lifetime Lounge members, being those who’ve stumped up almost $10,000 for the privilege, as well as Gold- and Platinum-grade cardholders of selected Virgin Australia partner airlines. That roster includes:

  • Air New Zealand Airpoints Gold, Elite and Elite Priority One
  • Alitalia Millemiglia Freccia Alata, Freccia Alata Plus and Freccia Alata Plus Per Sempre Club
  • Delta SkyMiles Gold, Platinum and Diamond Medallion
  • Etihad Guest Gold, Platinum and Exclusive
  • Singapore Airlines KrisFlyer Elite Gold, PPS Club, Solitaire PPS Club and Solitaire PPS Club Life
  • South African Airways Voyager Gold, Platinum and Lifetime Platinum
  • Virgin Atlantic Flying Club Gold

Other passengers accompanying the travellers above – who would otherwise be eligible for ‘guesting’ into the Virgin Australia lounge, such as one guest with a Velocity Gold member or three guests with a Velocity Platinum member – can also make use of Premium Entry.

In Sydney, Premium Entry opens daily: 60 minutes before the first Virgin Australia departure and closes before the last flight is called for boarding, while in Brisbane, it's open Monday to Friday from 45 minutes before the first flight until the last flight boards, but remains closed on weekends.

Virgin Australia Premium Entry: who doesn't make the cut?

Paid-up Virgin Australia lounge members (other than Lifetime members) don’t have access to Premium Entry, nor do travellers redeeming a single-use lounge pass, such as offered to Velocity Silver frequent flyers and with some high-end credit cards.

Air New Zealand Koru Club members are also left off the list and can only access Virgin Australia lounges via the general reception desk as opposed to Premium Entry – ditto Delta Sky Club cardholders, unless they also have Gold, Platinum or Diamond status with Delta, as above.

The same rule applies to American Express Platinum charge card, Business Platinum charge card and Centurion cardholders, who enjoy free lounge access on presentation of their AMEX card and boarding pass, but not Premium Entry too.

Finally, Premium Entry isn’t open to solo travellers purchasing lounge access at the airport: this $65 charge can only be paid at the main reception desks.

Chris Chamberlin
Chris Chamberlin is a senior journalist with Australian Business Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!


  • thelongroad


    15 Feb, 2018 07:08 am

    I used a single entry pass in BNE a couple of weeks ago. I'd be very surprised if they turned away people with such passes very often.
    No member give thanks

  • Chris Chamberlin


    15 Feb, 2018 08:48 am

    If you used your pass at the Premium Entry channel, I'd say you were quite lucky (and that the staff were being nice to you). :)
    No member give thanks

  • LP


    15 Feb, 2018 07:15 am

    Don’t forget people with checked baggage also get excluded from the list!
    No member give thanks

  • Chris Chamberlin


    15 Feb, 2018 08:47 am

    People with checked baggage aren't excluded, as such, they just need to check their baggage in before going to Premium Entry.

    No member give thanks

  • MarkJohnSon


    15 Feb, 2018 09:18 am

    However, you can’t enter with checked luggage, and I don’t think any reasonable person would make the arduous trek back outside just for the ego boost of using the premium pax entry.
    No member give thanks

  • henrus


    15 Feb, 2018 09:26 am

    In Brisbane they wouldn't as there is an equally as fast Gold/Platinum queue just to the left of normal security but in Sydney it can often be faster to walk down to the premium entry when the lines are long as there is no real official priority queue to get through security.
    No member give thanks

  • johnaboxall


    15 Feb, 2018 10:36 am

    I will do this in Sydney - going through security in peak PM can be a real cluster most days.
    No member give thanks

  • deegee93


    15 Feb, 2018 10:58 am

    I have done it when having to drop bags at oversized in Brisbane when the security line even at priority was extremely long took the gamble and no line at premium entry.

    It’s also very close to the smoking area if you were a smoker and had already dropped bags before a cigarette.
    No member give thanks

  • deegee93


    15 Feb, 2018 10:59 am

    Oversized baggage at Brisbane is about halfway between security and premium entry I should’ve ment
    No member give thanks

  • stredinnick


    15 Feb, 2018 12:50 pm

    I don't often check baggage, but certainly at SYD it's often quicker to check a bag at the counter and then walk back out for the premium entry. The distance is about the same and you avoid an often very congested general security area. Of course you'll have to run the gauntlet of the smokers along the way.
    No member give thanks

  • matty24


    15 Feb, 2018 06:57 pm

    Mark i did it many time in Sydney due long line for security at the Airport it allways work out way quicker then standing in line for 10 mins on average
    No member give thanks

  • Fqtv


    15 Feb, 2018 08:42 pm

    I've done exactly that - in disrupt situations where the normal security line was almost out the door - checked luggage then went over to premium entry and breezed through. Was a godsend - so good for people to know.
    No member give thanks

  • Di Ingelse


    16 Feb, 2018 05:24 pm

    I've done it often - nothing to do with prestige, just get through security much much quicker.
    No member give thanks

  • John Phelan

    John Phelan

    15 Feb, 2018 11:25 am

    Why is the BNE one not open at weekends???? Apparently premium pax don't matter if they're not travelling on a weekday!

    No member give thanks

  • Chris Chamberlin


    15 Feb, 2018 11:28 am

    At first it was open all day, every day as in Sydney... then the opening hours were cut to 4am-12pm Monday-Friday (followed by much outcry), and then the hours were adjusted again to cater for all flights Monday-Friday. Perhaps in time and as more travellers continue to learn about it and use it, it'll open again on weekends.
    No member give thanks

  • Doubleplatinum


    15 Feb, 2018 11:59 am

    Yeah because its so important to save that time on the weekends when most people arent working? Security queues are nothing on the weekends so makes complete sense, you act like they are closing the lounge!
    No member give thanks

  • Chris Chamberlin


    15 Feb, 2018 12:08 pm

    Try flying out of Brisbane Airport on a Saturday morning (to go away for the weekend) or Sunday night (if flying ahead of a meeting on Monday, or returning home from the weekend after visiting Brisbane): the lines can be horendous, particularly on long weekends and at the start and end of school holidays.

    No member give thanks

  • UpUpAndAway


    15 Feb, 2018 03:12 pm

    They should close it after lunch time the cost of keeping it open would be crazy
    No member give thanks

  • john hauser


    16 Feb, 2018 05:02 pm

    Members of The Club can check their bags in at the Premium entry, a special priveledge for those lucky enough to belong
    No member give thanks


20 Jan, 2019 10:43 pm


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