Where can you use Qantas Club lounge passes?

Where can you use Qantas Club lounge passes?

Biztravel 101 | Single-use Qantas Club lounge invitations often come about through high-end credit cards and when reaching Qantas Frequent Flyer Silver status.

For starters, Silver frequent flyers receive one lounge invite each year while ANZ Qantas Black, Westpac Altitude Black, American Express Qantas Premium and Amplify Signature cardholders with St. George, Bank of Melbourne and BankSA each receive two passes.

So exactly where and how can these invitations be used?

Each pass is valid for a single lounge visit – and for one person only, so if you’re travelling with a colleague or your partner, you’ll need two passes to get both of you through the door.

You’ll also need to be travelling that day with a Qantas (QF) or Jetstar (JQ, 3K, BL, GK) flight number on your ticket – which also includes Emirates, for example, if it was booked on a QF flight number instead of the original EK code.

Qantas Club lounge passes: domestic flights

Within Australia, pairing a Qantas or Jetstar boarding pass with your lounge invitation is the key to relaxing in any domestic Qantas Club before your flight (although not in the airline’s separate domestic business class lounges, which are reserved for Platinum frequent flyers and business class travellers).

Instead, the Qantas Clubs in Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth await, as they do in Darwin, Hobart and on the Gold Coast.

Joining that list are Qantas Clubs in Alice Springs, Broome, Cairns, Coffs Harbour, Devonport, Emerald, Gladstone, Kalgoorlie, Karratha, Launceston, Mackay, Port Hedland, Rockhampton, Tamworth and Townsville.

Qantas Club lounge passes: international flights

When jetting abroad with a Qantas or Jetstar flight number on your ticket, your lounge invitation could instead be used to visit one of Qantas’ international business class lounges.

Those exist in Sydney, Melbourne, Brisbane and Perth, while travellers from Adelaide flying with Emirates on a QF flight number or with Jetstar can use the domestic Qantas Club lounge before clearing outbound passport control, thanks to the layout of Adelaide’s terminal.

It’s a similar situation in Darwin where the only Qantas Club lounge is located in the airport’s domestic area, so when flying with Jetstar to Denpasar (Bali) or Jetstar Asia to Singapore you could stop by the Darwin Qantas Club before leaving in ample time to clear security and passport control.

Similarly, your lounge invitation also gets you through the door in Auckland, Hong Kong, Honolulu, Singapore, Tokyo Narita and Wellington where Qantas operates its own international business class lounges.

Qantas Club lounge passes: where they don’t work

Most surprisingly these passes aren’t accepted at the Qantas-operated business class lounge in Los Angeles, as this is technically a ‘Oneworld Lounge’ run in partnership with British Airways and Cathay Pacific, rather than a ‘Qantas business class lounge’.

Also off-limits are all Emirates lounges – whether in Australia, Dubai or elsewhere across the globe – the Fiji Airways Tabua Lounge in Nadi and indeed all other lounges not run by Qantas which are deemed ‘associated lounges’.

While paid-up Qantas Club members can visit associated lounges, pass holders are lounge-less in Bangkok, Christchurch, Dallas/Fort Worth, Dubai, Jakarta, Johannesburg, London Heathrow, Manila, New York, Noumea, Queenstown, Santiago, Shanghai and at Tokyo Haneda Airport.

If that’s where you’re headed, use your lounge pass before your flight from Australia, save it for another time or take a look at the global Priority Pass lounge program, which gives you access to over 850 lounges across the globe regardless of which airline you’re travelling with.

Read: The Aussie traveller’s guide to Priority Pass airport lounges

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Chris Chamberlin
Chris Chamberlin is a senior journalist with Australian Business Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!
 

11 comments

  • Dan

    Dan22

    22 Dec, 2015 09:16 am

    Used these in Johannesburg when Qantas was still code sharing with SAA. It says QF operated lounge but the lovely ladies granted me acces to use the SA lounge anyway since I had a QF ticket and that was where QF used to send their own pax. Always worth a shot even if you know your not supposed to have access. 

    No member give thanks

  • hutch

    hutch

    22 Dec, 2015 09:43 am

    Worth noting that they can also be used whilst on any jetstar flight (3K, BL, GK) not just JQ. Which can be useful in places like Singapore (when the lounge is open) and Hong Kong.

    No member give thanks

  • obanpointer

    obanpointer

    22 Dec, 2015 10:29 am

    what are the chances of a family of 4 ( 2 adults 2 kids 7 and 9) getting into the qf lounge at SYD with only 2 passes. Have just given my free passes to a friend flying to lax next year for a family holiday, she was qff gold but now only silver. Do you think they will let the kids in for free on the passes as they do for me ( qff gold)?

    No member give thanks

  • Murray Happ

    MuzzH

    22 Dec, 2015 10:58 am

    Following obanpointer's post above, I too have a question regarding Lounge Access.

    I am flying to JFK from Sydney on Boxing Day and one of my staff members is also on the same flight - what do you think the chances are like of me getting them into the First Lounge?  (I am a Platinum FF travelling in First, they are Bronze in Economy).

    Any feedback would be appreciated.

    Many thanks!

    No member give thanks

  • Murray Happ

    MuzzH

    22 Dec, 2015 10:58 am

    Sorry, I forgot to add, they are travelling on their honeymoon.

    Murray

    No member give thanks

  • sdtravel

    sdtravel

    22 Dec, 2015 11:16 am

    NOt sure

    http://www.qantas.com/travel/airlines/lounge-locations/sydney/international-t1/international-first-lounge/global/en?loungeCategory=qcLounge

    States one guest. But i dont know how flexible they are with access since you re flying first and are allowed a guest and a Platimum which allows a guets. Depends on if they allow pooling of access.

    No member give thanks

  • colin

    gsx

    22 Dec, 2015 12:33 pm

    Murray,

    as a Platinum FF you are allowed 1 guest regardless of the class of travel as long as they are on the same flight number as yourself.

    No member give thanks

  • sdtravel

    sdtravel

    22 Dec, 2015 11:12 am

    https://www.qantas.com/travel/airlines/qantas-club-terms-conditions/global/en

    "10.4 (c) children aged 3 years or under are not counted as guests for the purpose of determining the number of guests of the Member. However, Qantas may limit the number of child guests per Member to two."

    I believe they are treated as regular Qantas Club members so general access rules apply. Ie yes Children can get in. I believe the age of children is either under 16 or under 18. But either way they are counted as children

    No member give thanks

  • hutch

    hutch

    22 Dec, 2015 12:00 pm

    As a general reply to the "do think Qantas will let me us in such and such a situtation?"... I think the answer is, nothing can be provided here that will provide you with an ironclad guarantee that you'll get pass the bouncers at the door.

    You may get an agent who looks kindly on your situtation and lets you in. Or you may get an agent who strictly follows the rules and does not.

    The best hope is to try your luck or obtain a proper qantas club, fly lots (obtain status) or 30 days admirals membership (dependent on where you're going). 

    No member give thanks

  • Khendy_23

    Khendy_23

    22 Dec, 2015 11:26 pm

    Hi Obanpointer,

    Rather than trying your luck, might be best to keep two passess handy on the day. I have few available expiring June July 2016 if you interested.

    No member give thanks

  • RUmsey

    RUmsey

    23 Dec, 2015 10:57 am

    I have a lot of the old passes with no expiry date. Club staff have refused to accept them and turned my guest away.

    No member give thanks

Guest

21 Jul, 2019 09:23 pm

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