What do you want from Qantas' new Singapore first class lounge?

What do you want from Qantas' new Singapore first class lounge?

TALKING POINT | This time next year, or probably a little closer towards Christmas, Qantas will open an all-new first class lounge at Singapore's Changi Airport.

Such a lounge has been in demand ever since the Red Roo resumed flying its Airbus A380s from Sydney and Melbourne to Singapore and then onto London, following a five-year flirtation with Dubai as its European hub under the Qantas/Emirates alliance.

Indeed, Qantas has arguably exceeded expectations by embarking on a new-build project rather than carving out an extension to its current already-overcrowded lounge.

That new lounge – which the airline tells us will be located at the other side of Changi Terminal 1, in the D Gates wing – is promised to have seating for 240 customers, including Platinum and Platinum One-grade frequent flyers alongside first class travellers.

Qantas designer David Caon is leading the project – which we rate as a plus, because we're generally fans of his clean, fresh and understated aesthetic (seen by some in Qantas' Brisbane Chairmans Lounge).

But as we enjoy Australia's largest readership of business travellers and frequent flyers  – some 800,000+ per month, and counting – we figured it's appropriate to hear what you want from this all-new lounge.

Qantas' existing first class lounges at Sydney, Melbourne and Los Angeles will be obvious reference points in creating their Singaporean sibling, but they will also contain learnings for Caon and co when it comes to shaping this shiny new space.

Qantas has already indicated the Singapore First Lounge will include must-haves such as shower suites, a cocktail bar and à la carte dining "reflecting the best of Singapore’s vibrant dining culture."

But what else needs to be on the list, either by way of what the lounge should have or what it should not have? (We'd suggest 'blaring TVs' for the latter list).

Share your thoughts with other readers (and Qantas, too, because we know they're reading this!) in the comments area below...

David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.


  • Flying Fish


    30 Oct, 2018 03:09 am

    Cabanas with a daybed, hydrotherapy bathtub and in-cabana massages - these should be made available for QF First pax to pre-book in the same way spa services at the MEL and SYD lounges are pre-booked the day before travel and then made available to QF CL, P1 and Platinum FF's on a first come-first served basis and then to other OWE's.
    No member give thanks

  • Chris Bershaw


    30 Oct, 2018 07:30 am

    Restricting the first lounge to PAX flying on Qantas metal only.

    Just like BA do with their ‘concord’ lounges they’ve got dotted around.
    No member give thanks

  • Himeno


    31 Oct, 2018 07:55 am

    They can't do that under oneworld rules. BA, AA and QR all have lounges, or parts thereof (BA Concord lounge/dining, AA Flagship dining, QR DOH, LHR lounges) which get around the rules because they provide other "equivalent" lounges for oneworld.

    If QF wants to lock down this new lounge to QF F only, they wouldn't need 240 seats, and they would have to provide another "emerald" lounge.
    No member give thanks

  • obanpointer


    30 Oct, 2018 07:40 am

    No jetstar passengers. No qantas club passengers. Only ow platinums and genuine f passengers. Separate childrens area. Proper al la Carte dining. Spa and cabanas to relax. This will be a stopover lounge for many unlike lax Mel and Syd. Needs space to chill
    No member give thanks

  • mannej


    30 Oct, 2018 11:44 am

    Unless being granted entry by CoS or being guested, why would there be QP members in the lounge anyway?
    No member give thanks

  • John Phelan

    John Phelan

    30 Oct, 2018 02:11 pm

    This is a First lounge. Qantas Club pax won'be admitted, they'll continue to go to the Business lounge.
    No member give thanks

  • Dan Ho


    30 Oct, 2018 07:56 am

    A la carte, a spa or massage, plenty of real work areas with real work chairs complemented with fast WiFi, children's area and like 30 showers.
    No member give thanks

  • Timothy Shears


    30 Oct, 2018 08:05 am

    Spa service, would be superb if connecting from QF35 ( Melbourne A380 Service) to QF1 (Qantas Sydney - London Service) As some passengers will be transiting for 4 hours. Along a spa service, Qantas should introduce a quiet area.
    No member give thanks

  • Sula


    30 Oct, 2018 09:09 am

    For me it’s not about spa service. I’d prefer if the space was given over to actual lounge seating because the luxury that I want is a lounge that feels relaxed even at the busiest times.
    Member who gave thanks


  • Mal


    30 Oct, 2018 08:31 am

    I’d agreee with not allowing Jetstar passengers in here but I don’t think Qantas would agree! There should be a corner of the lounge with a TV and some seating but the rest of the lounge should in effect be one big ‘quiet zone’. As a transit lounge as well as somewhere to hang before flying back to Australia there needs to be plenty of showers plus a pressing service. Very separate and sound-proofed kids area sounds good.
    No member give thanks

  • NSunners


    30 Oct, 2018 09:07 am

    I think a la Carte dining will be a given. I agree with Timothy that because some passengers will be transiting for extended periods they should consider a spa service, cabanas or perhaps even rest beds like at the Pier in Hong Kong or the Emirates first lounge in Dubai.
    No member give thanks

  • billposters


    30 Oct, 2018 10:02 am

    What's everyone's beef with Jetstar passengers? If you're connecting to Southeast Asia, guess what? You're on Jetstar!

    Anyway, something constructive - I'd suggest a service that ties in with the nearby pool. Say guaranteed deck chairs, towels and bathrobes... maybe even a cocktail brought to you?
    Member who gave thanks


  • Cameron Hocking


    30 Oct, 2018 12:12 pm

    Day beds like the Pier F or cabanas like wing F.

    If they have the location, some outdoor area would be nice, enjoy the last of the hot weather before heading to Melbourne.

    Majority of the lounge to be 14 years old and up, send the rest to the family area.
    No member give thanks

  • Sophia Pasquarelli


    30 Oct, 2018 03:08 pm

    Open by May 2019 would be convenient 😊
    No member give thanks

  • Joe


    30 Oct, 2018 03:16 pm

    Definitely a massage service for a free 15-20 minute session half way through the trip. Its always super relaxing.
    No member give thanks

  • tuzza1


    30 Oct, 2018 03:17 pm

    I dont mind who else is there as long as it doesnt get crowded.
    A small gym would be great and some non-meat hot food eg fish or veggy would be appreciated.

    No member give thanks

  • Joe


    30 Oct, 2018 03:17 pm

    NO children play area! If pax have kids they can go to QC or J lounge.
    No member give thanks

  • chris p


    30 Oct, 2018 04:18 pm

    Peppa Pig themed play area for children
    No member give thanks

  • J GW


    30 Oct, 2018 07:44 pm

    Don't stop there - a Peppa Pig themed lounge. Full of Pork dumplings and shu mai ;)
    No member give thanks

  • Adam T


    30 Oct, 2018 05:22 pm

    Stop right there to the anti-Jetstar lobby!! I’m a QF Platinum and fly to/from Asia on QF up the front, and intra Asia usually on 3K so I will absolutely be using the new SG F lounge with my Jetstar boarding pass!!
    Member who gave thanks

    sydney mike

  • fresh  thoughts


    30 Oct, 2018 05:29 pm

    its seems pretty fair that jetstar pax are allowed to. Most of the platinum+ flying jetstar would have no other choice to get to many other asian cities. And if they are PW+ they're clearly spending enough to warrant access, its not like they're opening the doors to every jetstar passenger. I actually doubt there would be that many per flight with access
    No member give thanks

  • MELflyer


    30 Oct, 2018 06:30 pm

    No problems with Jetstar Asia passengers, as long as people behave and QF enforces a dress code. As to the rest of these 'wish list' items I think some are a bit of a stretch, cabanas? Really? Remember that Qantas has two types of passengers for Singapore, those who are in transit on say QF1 or QF2 and they will not have much time anyway, we're talking 90 minutes between landing and take-off so you won't even get 60 minutes at the lounge, more like 45 if you're lucky because of SIN's gate-based security checks. For these people it will be a quick meal or maybe a shower, probably not both. But Qantas also has passengers flying from Singapore back to Australia, those are evening flights and most people come early to the airport because even a late checkout from the hotel is still hours ahead of their flight. For those passengers they have plenty of time to kill at the lounge, and they would welcome a spa.
    No member give thanks

  • Jay


    31 Oct, 2018 10:59 am

    Qantas don't and won't apply a dress code at international lounges, because -- for better or worse -- many longhaul pax are transiting in comfy clothes (e.g. gym clothes, trackies, etc.).

    And I wouldn't start pointing the finger at Jetstar pax, you'll find that wealth vs dress sense is a bell curve. Especially the OW elites from other wealthy markets. (Why do you care what other people are wearing anyway?)

    The dress code is applied to domestic lounges, where pax are taking short commuter hops and there's less of an excuse to look like a ragamuffin.
    No member give thanks

  • AsiaBizTraveller


    30 Oct, 2018 06:34 pm

    Something I would love to see Qantas offer at the new Singapore First lounge would be arrivals access. Changi is set up for this because there is no separation between inbound and outbound passengers, as security is done at the boarding gates. I regularly fly between Sydney and Singapore with Qantas and I would love to be able to use the lounge on arrival when I have no checked luggage, which is most of the time. It would be great to step off my flight, go to the first class lounge for a shower and a meal and drink if I didn't want to go straight to my hotel.
    No member give thanks

  • bsb


    30 Oct, 2018 07:49 pm

    Cabanas. Foot massages. Barber. Shoe shine. Yoga room. Gym.
    No member give thanks

  • AsiaBizTraveller


    31 Oct, 2018 12:15 am

    Gym, yoga room, barber and shoe shine? And would sir like a sauna and some caviar to go with that? Seriously some of those would have the SIN lounge surpass the flagship SYD lounge which makes no sense.
    No member give thanks

  • eminere


    30 Oct, 2018 09:12 pm

    Restaurant and spa.
    No member give thanks

  • Peter King


    30 Oct, 2018 09:37 pm

    Good menu as offered in other Qantas FC lounges, not just some bay marie offerings.
    No member give thanks

  • moecat


    30 Oct, 2018 10:54 pm

    Totally seperate sound proof area for children, Who are forced to go there
    No member give thanks

  • SSS


    31 Oct, 2018 06:06 am

    A totally separate sound proof area for whiny Platinum card members, that way my kids who fly F can enjoy the lounge as it was intended - for people actually flying F.
    (Why do so many people hate kids btw?)
    No member give thanks

  • Nick  Sydney 348

    Nick Sydney 2

    31 Oct, 2018 09:00 am

    Plenty of suggestions from practical to very funny. How about a lounge with some separate areas, great food and a place to shower and freshen up. Take a look at the CX lounges at HK for inspiration.
    No member give thanks

  • sydney mike

    sydney mike

    31 Oct, 2018 03:27 pm

    enough toilets for the amount of people using it would be a start... conformable seating, not subcontracting to a massive hotel chain, and no gin bar. Anyone been to London recently?...
    No member give thanks

  • MR1961


    31 Oct, 2018 03:46 pm

    Real green plants and fresh flowers. Massage chair.
    No member give thanks

  • Timothy Hallifax

    Tim H

    1 Nov, 2018 08:09 am

    Small gym for quick spin before shower
    No member give thanks

  • OzMattyD


    1 Nov, 2018 03:47 pm

    The 'Cabana' lounges are great in CX Hong Kong, so bring them in.

    Also, bring 'Ronaldo' from the Singapore Lounge over. He is faultless in looking after me when ever I show up in the lounge.
    No member give thanks

  • Taylor


    8 Nov, 2018 12:47 am

    If nothing else this may make SQ stand up and pay some attention to its lounges. In particular The Private room whilst well maintained is rather old with what they offer and is in need of some major work..
    No member give thanks

  • Ben Hamilton


    11 Nov, 2018 07:35 pm

    private workspaces
    No member give thanks


24 May, 2019 05:28 pm


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