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Community Discussions
  • You have access the entire one way journey so long as one segment is polaris long haul and the preceding/following connecting segments continue same-day. You can still access at your final destination. I flew AKL-SFO-IAH and I accessed the Polaris lounge in San Francisco and at Houston where I at...

    Jan 12, 2019, 03.34 AM / United Airlines Polaris business class lounge, Los Angeles / LAX

  • To further add, I flew from LAX-AUH on EY a few weeks ago and the food offering and service was leaps and bounds better. The only thing really that VA customers are getting is the EY lounge hard product. 

    Feb 10, 2017, 04.00 PM / Virgin Australia changes airport lounge access in Los Angeles

  • EXTREMELY DISAPPOINTED! This article must be amended to let people know what exactly they have to look forward to here. I was here last night and there is no a la carte menu whatsoever. The buffet menu is terrible and not even half as big or good as the Star Alliance LAX J lounge. There...

    Feb 10, 2017, 03.58 PM / Virgin Australia changes airport lounge access in Los Angeles

  • Thats unfortunate you arent able to find any availability. Ive actually had no problem securing seats. I think they key is that you can only find availability if you are flying only on VA metal. When you select a city different from Los Angeles requiring partner airline metal, availability disapp...

    Sep 13, 2016, 10.33 AM / Virgin Australia: one million points to fly Sydney-Los Angeles..?

  • Ill admit, Im guilty of taking advantage of the scheme by booking the lowest priced ticket which usually is one of the last flights of the day. I just have no choice as I have to abide by a travel policy of cheapest fare. Out of habit, as a leisure flyer on non-work travel, I have booked the last...

    Sep 07, 2016, 10.03 AM / Virgin Australia to continue free Fly Ahead for frequent flyers

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  • No you wont be able to finalize check in online because of your connecting flight being operated by AA. American has said they are working on allowing web checkin for the Australia flights and its been 8 months now. Arriving one hour prior to flight departure is definitely fine. Even though the ...

    Aug 27, 2016, 04.05 PM / check in question

  • No unfortunately you cant bring in any guests on a Business class ticket unless you have an infant under 2 years of age. "Business class guests are not entitled to any guest allowance, unless travelling companions (which include children aged two or over) are also booked on a business class tick...

    Aug 20, 2016, 03.40 PM / Can I take my friends into the Air NZ lounge in Brisbane?

  • You could also fly PER-BNE/SYD-HNL-LAX-LAS or PER-BNE/SYD-HNL-LAS. Flying VA to East Coast then Hawaiian Airlines to Honolulu and then Hawaiian Airlines or Delta to LAX or Hawaiian Airlines direct from Honolulu to Las Vegas.  If all you care about is status credits and not points, it will ...

    Aug 16, 2016, 12.52 PM / Earning VA SC on Air NZ flights via the Pacific Islands

  • Thanks for sharing! But the status challenge has been around for awhile! I did it in 2015 to get oneworld Emerald status and then now maintaining both AA EXP and VA P. 

    Aug 12, 2016, 10.34 AM / Qantas Platinum status match to Virgin Australia

  • You can check availability at any time online by searching for "business reward" seats. If there is availability, then call up to request and confirm upgrade.

    May 23, 2016, 09.20 AM / Do I need to call Virgin to recheck for upgrades?

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