Hotel Loyalty Programs


Frequent Flyer Programs


Other Reward Programs

Community Discussions
  • As evidenced by the photos, the quality of meals served by CX in J is still very poor! Basically Y class meals served up in porcelain. I thought CX were going to upgrade J meals to something actually plated up by the FAs? Having just flown MEL HKG rtn with VA in J the meals leave CX's offerings f...

    Jan 23, 2019, 07.01 PM / Cathay Pacific Airbus A330 business class (Hong Kong-Brisbane)

  • We got there in the end however there is certainly no automated process on behalf of Velocity or SQ to make this happen. You will only receive the original SCs / points if you ask and even then you may be told 'No' along the way until you ask the right person / threaten the involvement of the air...

    Jun 18, 2018, 11.45 AM / Singapore Airlines revamps Velocity points, status earn rates

  • The online booking for AMEX Velocity Plat started on 10th April.

    May 01, 2018, 08.34 PM / How to plan and book free Virgin Australia flights via AMEX, ANZ

  • Hi Chris...any chance of an update from your Velocity / Virgin spokesperson? It's very clear now that there is no script and no intention on Velocity's part to carry out a correction. For most of us the concern is status credits, not velocity points. Even though Velocity is blaming SQ, while I ac...

    Apr 11, 2018, 05.01 PM / Singapore Airlines revamps Velocity points, status earn rates

  • In this lounge at the moment. I like the space, and sitting in the couple booths on the edges is nice. In terms of actual service and execution it's a bit lacking. The layout in the food area is not sensible. The plates and cutlery are located under the toaster station...where people stand waitin...

    Mar 30, 2018, 09.28 AM / American Express Lounge, Melbourne Airport

See all comments
  • 1. Avoid Seminyak, during the times of year when the wind blows from the west certainly. I've never seen such a filthy beach as all the trash that enters the sea from the island waterways is just deposited back onshore. And the sea is generally not particularly safe either.As others have mentione...

    Jan 12, 2019, 10.06 PM / Visiting Bali for the first time

  • I have found service in EY J to be pretty poor. Have flown AUH-LHR twice and each time I've ordered food and or drinks which just never arrive. Then get attitude when chasing it up! Crew seem frazzled and inexperienced...and not very happy! I do like the hard product through (if A380 / 787)

    Nov 05, 2018, 11.00 AM / Business class to London: Etihad or Singapore Airlines?

  • This is the written response I got from Velocity:If youve made your Singapore Airlines or Silk Air booking prior to Velocitys earn announcement (13 March 201 and youd like to earn at the old rates, please send us a copy of your flight booking so we can further escalate it to the partner.Please ...

    Mar 20, 2018, 09.00 PM / Velocity points, status credits earning rate changes for SQ economy

  • Originally Posted by David FYI: Virgin Australia advises that this reduction in Velocity points and status credits earn for L, M, H and W classes has come about due to changes at Singapore Airlines' end, and will be honoured for bookings made before 13 March at the previous earning rate. Last...

    Mar 17, 2018, 04.02 PM / Velocity points, status credits earning rate changes for SQ economy

  • I'm just going to agree with everyone else. I've flown MEL-AUH-LHR in J twice. One of the MEL-AUH sectors was pretty enjoyable...otherwise all pretty sub standard. Both AUH-LHR flights have had awful service with the dine on demand concept. Each time I stopped a crew member and ordered food that ...

    Feb 13, 2018, 11.40 AM / Etihad: premium prices, LCC quality

View all discussions

Forgot Password

If you’ve forgotten your password, simply enter your email address below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.


Resend activation email

If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.