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  • I have experienced Air New Zealand's wifi on the 777-300ER. Excellent coverage and no drop outs between Brisbane and Auckland. The service I can't complain. However, I was flying business class and I felt that for the price of the ticket, surely those up front would have internet included. It is ...

    Feb 11, 2019, 06.59 PM / Air New Zealand Boeing 777 inflight Internet

  • New Zealand has required iPads out for a while now.

    Jan 31, 2019, 08.14 PM / Brisbane Airport security trial keeps laptops, liquids in your bag

  • This reminds me of the Captain Cook Lounge on the old 747-200’s many years ago. A great idea it was until it was decided that seats earned more money than a flying lounge. I hope Qantas use some of their new found space for more toilets. Alleviating aisle queues for toilet usage would be a...

    Jan 27, 2019, 07.56 AM / Qantas: cafes, gyms and 'chill zones' for non-stop 20 hour flights

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  • I used the Qantas chat this morning to upgrade as the booking had the 'Change' button greyed out. I have to say, a great experience. The whole process was 10 minutes. I confirmed the price and credit card details (a separate side window appeared on the chat box). 15 minutes late, flight ticketed....

    Feb 12, 2019, 09.42 PM / Qantas online chat vs phone

  • I think the end of the 747 has already been factored. They will hang on to the 747 until it's time to wave them off and not because of necessity, but because they are owned, fuel is not as expensive as it once was and they can flog them as much or as little as they want. I am told their D check d...

    Feb 10, 2019, 01.51 PM / QF fleet management & 747 replacements

  • They did their Touch of Gold promotion last year. I have not been told of one this year.

    Feb 05, 2019, 09.11 PM / Air NZ or other Star Alliance status match

  • I have had your issue on the Qantas website. So I phoned Qantas and, as djtech intimates, I explained to them the issue and the change fee was waived. As a side note, years ago, I had a run of problems dealing with Virgin, so I took my money elsewhere and have not been back.

    Feb 01, 2019, 08.06 AM / Ridiculous Fees

  • We have booked excellent fares during double status promotions to UK, Vancouver in the past. We are hoping for another double status credit promotion in February too.

    Jan 24, 2019, 10.22 PM / Do Qantas put their prices up during DSC promotions?

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