• London Heathrow immigration strike on Thursday 26 July cancelled

    UPDATE | Business travellers and sports fans heading to London Heathrow this Thursday can breathe a sigh of relief: the UK Border Agency passport control officers have called off their 26 July strike. You'll just have to deal with the usual Heathrow immigration queues, not the extra-special ...

    POSTED 25 Jul, 2012 1 Comment

  • How Qantas passengers can jump the US immigration queue...

    UPDATE | Being met at the airport gate, having someone from the airline keep an eye on your connection, fast tracking your way through customs and immigration on arrival into the United States, and an escort through the airport -- how much is that worth to you, business traveller? Qantas' main U...

    POSTED 18 May, 2012 6 Comments

  • Three hour queues at Heathrow

    London's Heathrow Airport's immigration queues caused yet more travel nightmares this week, with non-European passengers waiting for over three hours. So bring a book or make sure your electronic devices have enough charge to get you through the long wait. UK Immigration boss Brian Moore told t...

    POSTED 1 May, 2012 6 Comments

  • UK to overhaul airport security: fewer laptop, belt, shoe scans

    The British government is planning radical changes to airport security, which will hopefully improve passengers' experience when transiting through London's Heathrow airport. That's good news for Australian passengers travelling to the UK and other EU airports via London, who are currently subje...

    POSTED 20 Jul, 2011 0 Comments

  • SmartGate: scanning your passport and face at the airport

    If you like the self-service nature of Qantas' Next-Gen Check-in, you'll want to try out the Australian Government's  SmartGate computerised immigration system, which, from today, is available in every Australian international airport. The eighth and final airport, Darwin International, lau...

    POSTED 1 Jul, 2011 10 Comments

  • Now airport security cameras are watching ... your eyes

    Passengers travelling from Manchester Airport in the north of England will have their eyes scanned at check-in, and then tracked as they walk around the airport. While biometrics systems, technologies which use physical traits to identify individuals can be time-consuming to use, the eye-scannin...

    POSTED 18 Nov, 2010 0 Comments


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