• Travel tip: store frequent flyer numbers in your smartphone's address book

    Tired of juggling all those loyalty reward cards for airlines, hotels and car hire companies? Business travellers and frequent flyers typically have a dozen or more such cards, but you may not want to carry them all around. I certainly don't – in fact, I purposefully slim down my wallet b...

    POSTED 18 Mar, 2013 6 Comments

  • Full details: Emirates' new Skywards Platinum frequent flyer tier

    Emirates is introducing a new Platinum level to its Skywards frequent flyer program, with the top tier membership matched to Qantas Frequent Flyer Platinum as the Qantas-Emirates alliance comes into play on April 1. After the airline emailed its members with some initial information over the wee...

    POSTED 11 Feb, 2013 5 Comments

  • SkyTeam's new queue-busting SkyPriority service for frequent flyers

    The SkyTeam airline alliance will upgrade its airport services for business class, first class and Elite Plus top-tier frequent flyers from March with new SkyPriority services to speed you through the airport. Originally introduced by SkyTeam member Delta, SkyPriority consists of: priority ch...

    POSTED 13 Jan, 2012 0 Comments

  • British Airways provides iPad + app to improve frequent flyer service

    British Airways has issued its crew with Apple's iPad tablet in a drive to personalise the service you receive on its flights. The iPad -- running the Enhanced Service Platform app seen below -- replaces the pages upon pages of paper that frequent flyers will have seen the crew poring over in-fl...

    POSTED 23 Aug, 2011 0 Comments

  • Virgin Australia's Velocity Rewards: the revamp has begun

    Virgin Australia has commenced a revamp of its Velocity frequent flyer program, following up yesterday's announcement of a new elite Velocity Platinum level with an overhaul of how the airline awards the 'status credits' which help members attain higher-privilege tiers of the Velocity scheme. ...

    POSTED 6 Jun, 2011 12 Comments

  • Thai Airways opens elite invitation-only Royal Orchid Plus Platinum tier

    Thai Airways has joined the 'invitation-only' club with the creation of a new Royal Orchid Plus level for its most frequent flyers. The Royal Orchid Plus Platinum level will be an invitation-only tier perched well above Royal Orchid Plus Gold. Qualifying criteria include flying ei...

    POSTED 27 May, 2011 0 Comments

  • Air New Zealand slashes frequent flyer Airpoints earning rates in Economy

    Air New Zealand has made steep cuts to the amount of frequent flyer Airpoints earned when flying Economy, with the cheapest fares now earning less than half of previous rates on flights to North America and Western Australia. Frequent flyers who accrue Airpoints dollars in Air New Zealand's loya...

    POSTED 15 Apr, 2011 0 Comments

  • Qantas' next-gen check-in faces teething problems

    Qantas passengers are finding that the airline's new check-in system (which relies on chip-embedded cards and permanent, wireless bag tags) isn't working as smoothly as it is supposed to. Lifehacker Australia editor Angus Kidman says that he routinely has to move his bag around on the bag drop c...

    POSTED 14 Mar, 2011 1 Comment

  • BA lets businesses triple-dip on frequent flyer points

    British Airways is ramping up promotion for its On Business program by offering triple points to all new companies which sign up for the unique loyalty scheme. Unlike regular frequent flyer schemes which hand out points to individuals, On Business allows companies to earn frequent flyer points. ...

    POSTED 7 Feb, 2011 0 Comments

  • Star Alliance adds upgrade awards for Air Canada, US Airways

    Members of Star Alliance partners – including Air New Zealand, Singapore Airlines, United and Asiana – can now trade their points for upgrades on flights with Air Canada and US Airways. Although already members of Star Alliance, the Canadian and US carriers had yet to sign up to the ...

    POSTED 31 Jan, 2011 0 Comments

  • Emirates Skywards and Virgin Blue Velocity Rewards end frequent flyer partnership

    Emirates will close its Skywards frequent flyer partnership with Virgin Blue's Velocity Rewards at the end of March, so frequent flyers hoping to redeem points across the two programmes this year should book tickets quickly. It's still possible to make reward bookings across the two airlines for...

    POSTED 25 Jan, 2011 0 Comments

  • Virgin Blue to upgrade airport lounges at Sydney, Melbourne and Brisbane

    Virgin Blue will begin an extensive three-month upgrade of its lounges at Sydney, Melbourne and Brisbane airports next month as the airline gears up for its attack on the business travel market. In addition to what the airline describes as "a substantial refurbishment programme ... to enhance co...

    POSTED 18 Jan, 2011 1 Comment

  • Priority Pass lounges expand to Wellington, Vancouver & Toronto this month

    The Priority Pass network of airport lounges adds Wellington, Vancouver and Toronto to its international footprint this month, along with Switzerland's Lugano and Lebanon's Beirut Rafic Hariri airports. These follow December's addition of lounge-sharing arrangements at Las Vegas, Washington and N...

    POSTED 17 Jan, 2011 0 Comments

  • AirNZ LAX flights get new business & premium economy seats this week

    Air New Zealand’s new business class and premium economy ‘Spaceseat’, along with the 'cuddle-class' Skycouch, will make their debut on flights between Auckland and Los Angeles this week. This first NZ-US service for the shiny new 777-300ER follows last week's appearance of th...

    POSTED 17 Jan, 2011 0 Comments

  • Redeem Virgin Blue Velocity Rewards points for Queensland flood relief

    Virgin Blue is encouraging its Velocity Rewards members to turn in their points in exchange for a donation to Queensland flood relief efforts. Velocity will give a $25 donation to the Queensland Premier's Disaster Relief Appeal in exchange for every 3000 points. Points can be redeemed in ba...

    POSTED 13 Jan, 2011 0 Comments

  • Air New Zealand's new business and premium economy seats debut on Melbourne and Brisbane flights this week

    Air New Zealand’s new business class and premium economy ‘Spaceseat’ are making their debut on daily flights between Melbourne and Auckland this week, along with a one-day visit to Brisbane. The Kiwi flag-carrier is not publicly promoting these 'preview' flights, preferring ...

    POSTED 11 Jan, 2011 1 Comment

  • Virgin Blue and Air New Zealand alliance approved by Australian and NZ governments

    Update The New Zealand government has today approved the trans-Tasman alliance between Air New Zealand and Virgin Blue. With Australia's ACCC already giving the nod to this partnership, it sets up both airlines for a 2011 attack on Qantas' lucrative Tasman route as well as opening new direct ro...

    POSTED 21 Dec, 2010 0 Comments

  • Air New Zealand to introduce new business and premium economy seats on Melbourne-Auckland flights

    Air New Zealand’s new Business Premier and premium economy ‘Spaceseat’ will make their debut on daily flights between Melbourne and Auckland next month. The new cabins, along with the innovative ‘cuddle class’ Skycouch for economy passengers, are all features of the...

    POSTED 16 Dec, 2010 1 Comment

  • Could 'security tunnels' help frequent travellers breeze through airports?

    We could all be spending a lot less time in airport security lines in the near future if the International Air Transport Association has anything to do with it. Rather than today's approach of a single security line for all passengers, IATA head Giovanni Bisignani is advocating a more intelligen...

    POSTED 15 Dec, 2010 0 Comments

  • Virgin Blue mulls partnership with Star Alliance

    Virgin Blue may ink a partnership with Star Alliance as part of the carrier's push towards what is internally called "the new Blue". Company CEO John Borghetti is attending this week's meeting of Star Alliance airline executives in Queenstown, New Zealand, ostensibly as a guest of Air New Zeala...

    POSTED 14 Dec, 2010 0 Comments

  • Can jet-lag cause memory loss?

    US scientists are pondering a new issue which affects all travellers: does jet-lag lead to memory loss? Aahh – sorry, but what was the question again..? Right. Yes. Memory loss. It seems that long-distance travellers can now add memory loss to the list of jet-lag related woes su...

    POSTED 3 Dec, 2010 1 Comment

  • Qantas Next Generation Check-in starts November 10

    From November 10, Sydney business travellers will have access to a new check-in system from Qantas, designed to reduce queue times for domestic flights. The Qantas Q Card has been running in Perth since July of this year, and is designed to quickly identify and check-in passengers. Qantas CEO A...

    POSTED 24 Oct, 2010 0 Comments

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