• What to do when an airline cancels your flight

    Nobody likes it when their flight is cancelled, but whether you’re a real road warrior or you fly less often, it’s something you’re bound to encounter sooner or later: and when it happens to you, there are steps you can take to minimise your delays and costs. Depending on your ...

    POSTED 12 Jul, 2018 19 Comments

  • Air Australia shuts down, cancels all flights

    Air Australia, formerly known as Strategic Airlines, has shut down after running out of cash. All planes have been grounded and flights cancelled, leaving thousands of passengers stranded as administrators step in to take control of the airline. The Brisbane-based airline, which launched little...

    POSTED 17 Feb, 2012 11 Comments

  • Top 10 tips for getting the best travel insurance

    Want to maximise your chances of a travel insurance payout with minimum hassle? Then choose your insurer, and your policy carefully -- our top ten tips will help! 1. Buy online, direct from the insurer It's reasonably well known that travel agents and airlines get staggeringly large commissions...

    POSTED 13 Feb, 2012 7 Comments

  • New look and features for Govt's Smartraveller website

    There's a fresh new look and additional information on the Department of Foreign Affairs and Trade's Smartraveller website, which provides official advice on travel and dangerous situations. New features include an easily-readable table of travel advice by country and by issue or event, which is...

    POSTED 25 Nov, 2011 2 Comments

  • Latest on-time results for Qantas, Virgin Australia, Jetstar & co

    IN BRIEF | Virgin Australia's punctuality dipped slightly in October, according to government data, but the airline retains a solid 81.9% rating for average on-time performance. However, in an extraordinary result, Virgin was pipped by none other than Tiger Airways which managed to keep to ...

    POSTED 22 Nov, 2011 0 Comments

  • Govt terminates Qantas strike: flights to restart Monday?

    LATEST | Qantas hopes to recommence domestic and international flights "as early as Monday afternoon" following an order by Fair Work Australia for unions to end their series of crippling Qantas strikes. Qantas CEO Alan Joyce welcomed the FWA ruling as one which "provides certainty for...

    POSTED 31 Oct, 2011 10 Comments

  • Qantas shutdown: CEO Alan Joyce's statement in full

    In an urgently-called press conference today, Qantas' CEO Alan Joyce delivered the following statement, which Australian Business Traveller is bringing you in full. For more, see our full coverage of the Qantas shutdown. (And if you're stranded and couldn't care less about Alan Jo...

    POSTED 29 Oct, 2011 1 Comment

  • More Qantas strikes today, Friday 28 October: 66 flights delayed

    Over 10,000 Qantas passengers will face more strikes today, Friday 28 October, with 66 flights delayed by up to 70 minutes due to continued industrial action by the Transport Workers' Union (TWU). Members of the TWU – which includes baggage handlers, catering workers and ground s...

    POSTED 28 Oct, 2011 3 Comments

  • UPDATE: Qantas axes more flights from new 'strike' timetable

    UPDATE | Qantas has pulled an additional 20 flights per week from its just-revamped 'strike schedule', with coast-to-coast services to and from Perth being the most heavily hit. The cuts come due to the grounding of two more aircraft on top of the five which were hangared this week. A Qantas sp...

    POSTED 18 Oct, 2011 2 Comments

  • Strikes: new Qantas timetable axes 10 Adelaide flights per week

    Qantas will axe 10 Adelaide flights per week, starting this Monday October 17, due to ongoing industrial action. The flight cancellations are part of Qantas' new temporary timetable, which the airline says will remain in place "for the next month due to Qantas grounding five ...

    POSTED 15 Oct, 2011 0 Comments

  • Strikes: new Qantas timetable axes 59 Melbourne flights per week

    Qantas will axe 59 Melbourne flights per week, starting this Monday October 17, due to ongoing industrial action. The flight cancellations are part of Qantas' new temporary timetable, which the airline says will remain in place "for the next month due to Qantas grounding five airc...

    POSTED 15 Oct, 2011 0 Comments

  • Strikes: new Qantas timetable axes 96 Sydney flights per week

    Qantas will axe 96 Sydney flights per week, starting this Monday October 17, due to ongoing industrial action. The flight cancellations are part of Qantas' new temporary timetable, which the airline says will remain in place "for the next month due to Qantas grounding five aircraf...

    POSTED 15 Oct, 2011 0 Comments

  • Strikes: new Qantas timetable axes 53 Brisbane flights per week

    Qantas is axing 53 Brisbane flights per week, starting this Monday October 17, due to ongoing industrial action. The flight cancellations are part of Qantas' new temporary timetable, which the airline says will remain in place "for the next month due to Qantas grounding five aircr...

    POSTED 15 Oct, 2011 0 Comments

  • Friday strikes: Qantas cancels 18 flights today, delays 27 more

    Qantas has cancelled 18 flights for today, Friday October 14, and delayed a further 27 flights – among them six international services — due to a series of four-hour stoppages by members of the aircraft engineers' union. The flight cancellations and revised schedule will re...

    POSTED 14 Oct, 2011 0 Comments

  • Strikes, flight cancellations & delays hit travellers hard today

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Travellers are in for a tough time today as customs officers and Qantas...

    POSTED 13 Oct, 2011 0 Comments

  • Thursday strikes: Qantas cancels 14 flights, delays 38 more today

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Qantas has cancelled 14 flights today (Thursday October 13) and delayed...

    POSTED 13 Oct, 2011 0 Comments

  • More Qantas strikes this Friday, and through to December

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Qantas passengers face more uncertainty over cancelled and delayed...

    POSTED 10 Oct, 2011 2 Comments

  • Today's Qantas strikes cancelled, but so are 40 flights

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Striking unions have called off this afternoon's industrial action agai...

    POSTED 10 Oct, 2011 1 Comment

  • Friday Qantas strikes off, but flights still cancelled, delayed

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Despite today's Qantas strikes by the Transport Workers Union be...

    POSTED 7 Oct, 2011 0 Comments

  • Qantas strikes Tuesday: flight delays, no cancellations

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Qantas flights are being delayed again by strikes today, Tuesday 4 Oc...

    POSTED 4 Oct, 2011 0 Comments

  • Typhoon Nesat hits Hong Kong: airport affected, flights delayed

    After closing Manila Airport earlier this week, Typhoon Nesat has shut down much of Hong Kong, with airport authorities issuing severe weather alerts. Ferries and bus services are cancelled, with the rail network working at a reduced frequency. Flights at Hong Kong International Airport (HKIA) h...

    POSTED 29 Sep, 2011 0 Comments

  • Melbourne Airport flights delayed, cancelled by thunderstorms

    IN BRIEF | Severe thunderstorms have hit the Melbourne area, with flight delays at Melbourne Airport in Tullamarine that are likely to extend across Australia's airways tonight. The airport has now re-opened after the storms.  Flight arrivals and departures boards show most flights being d...

    POSTED 28 Sep, 2011 0 Comments

  • More Qantas union staff strikes ahead on Thursday, Friday

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Following hard on the heels of the Customs staff strikes starting Tue...

    POSTED 26 Sep, 2011 0 Comments

  • Today's Qantas strike: list of cancelled & delayed flights

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Qantas has cancelled two flights today, and scheduled delays of up&nb...

    POSTED 23 Sep, 2011 1 Comment

  • MAP: Typhoon Roke to disrupt Japan, flights to Osaka, Tokyo today

    High winds and storm surges from Typhoon Roke will delay and cancel flights at key Japanese international airports in Tokyo (Narita and Haneda), Osaka/Kyoto (Kansai) and Nagoya (Centrair) today. The eye of the storm is due to come on land just south of Osaka around noon on Wednesday, continuing ...

    POSTED 21 Sep, 2011 0 Comments

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