• DFAT: no delays to passport processing during printing strike

    DFAT has confirmed to Australian Business Traveller that its reserves of blank passports is sufficient to cope with the numbers of Australian travellers looking to renew their their passports over the Christmas and New Year period. “Any proposed industrial action at Note Printing...

    POSTED 6 Dec, 2011 1 Comment

  • New look and features for Govt's Smartraveller website

    There's a fresh new look and additional information on the Department of Foreign Affairs and Trade's Smartraveller website, which provides official advice on travel and dangerous situations. New features include an easily-readable table of travel advice by country and by issue or event, which is...

    POSTED 25 Nov, 2011 2 Comments

  • Best and worst credit cards for travel insurance: what's covered?

    Credit card travel insurance: the devil's in the detail Is free travel insurance with credit cards as good as independent policies -- and how do different cards' coverage stack up against each other's? We've spent a solid week reading the travel insurance policies provided by banks and credit c...

    POSTED 30 Oct, 2011 22 Comments

  • UPDATE: Qantas axes more flights from new 'strike' timetable

    UPDATE | Qantas has pulled an additional 20 flights per week from its just-revamped 'strike schedule', with coast-to-coast services to and from Perth being the most heavily hit. The cuts come due to the grounding of two more aircraft on top of the five which were hangared this week. A Qantas sp...

    POSTED 18 Oct, 2011 2 Comments

  • Strikes: new Qantas timetable axes 10 Adelaide flights per week

    Qantas will axe 10 Adelaide flights per week, starting this Monday October 17, due to ongoing industrial action. The flight cancellations are part of Qantas' new temporary timetable, which the airline says will remain in place "for the next month due to Qantas grounding five ...

    POSTED 15 Oct, 2011 0 Comments

  • Strikes: new Qantas timetable axes 59 Melbourne flights per week

    Qantas will axe 59 Melbourne flights per week, starting this Monday October 17, due to ongoing industrial action. The flight cancellations are part of Qantas' new temporary timetable, which the airline says will remain in place "for the next month due to Qantas grounding five airc...

    POSTED 15 Oct, 2011 0 Comments

  • Strikes: new Qantas timetable axes 96 Sydney flights per week

    Qantas will axe 96 Sydney flights per week, starting this Monday October 17, due to ongoing industrial action. The flight cancellations are part of Qantas' new temporary timetable, which the airline says will remain in place "for the next month due to Qantas grounding five aircraf...

    POSTED 15 Oct, 2011 0 Comments

  • Strikes: new Qantas timetable axes 53 Brisbane flights per week

    Qantas is axing 53 Brisbane flights per week, starting this Monday October 17, due to ongoing industrial action. The flight cancellations are part of Qantas' new temporary timetable, which the airline says will remain in place "for the next month due to Qantas grounding five aircr...

    POSTED 15 Oct, 2011 0 Comments

  • Friday strikes: Qantas cancels 18 flights today, delays 27 more

    Qantas has cancelled 18 flights for today, Friday October 14, and delayed a further 27 flights – among them six international services — due to a series of four-hour stoppages by members of the aircraft engineers' union. The flight cancellations and revised schedule will re...

    POSTED 14 Oct, 2011 0 Comments

  • Strikes, flight cancellations & delays hit travellers hard today

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Travellers are in for a tough time today as customs officers and Qantas...

    POSTED 13 Oct, 2011 0 Comments

  • Thursday strikes: Qantas cancels 14 flights, delays 38 more today

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Qantas has cancelled 14 flights today (Thursday October 13) and delayed...

    POSTED 13 Oct, 2011 0 Comments

  • More Qantas strikes this Friday, and through to December

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Qantas passengers face more uncertainty over cancelled and delayed...

    POSTED 10 Oct, 2011 2 Comments

  • Today's Qantas strikes cancelled, but so are 40 flights

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Striking unions have called off this afternoon's industrial action agai...

    POSTED 10 Oct, 2011 1 Comment

  • Friday Qantas strikes off, but flights still cancelled, delayed

    UPDATE | Qantas has issued a new timetable starting Monday October 17 which sees 110 flights per week cancelled due to ongoing industrial action. For a complete list of all cancelled flights, click here. PREVIOUS | Despite today's Qantas strikes by the Transport Workers Union be...

    POSTED 7 Oct, 2011 0 Comments

  • Qantas strikes: 17 flights delayed/cancelled today

    IN BRIEF | Qantas flights out of Brisbane and Sydney are being delayed or cancelled today due to strike action by engineers. Up to 15 flights will be delayed out of Brisbane this evening after 5pm, due to the evening-shift engineers starting their shift one hour late. Two Qantas flights out of ...

    POSTED 5 Sep, 2011 0 Comments

  • Qantas flight delays loom; engineers to strike from Thursday

    Qantas engineers will press ahead with a plan to strike for an hour each day until just before Christmas, putting the airline's unmatched record of punctuality under threat. The union behind the strikes, the Australian Licensed Aircraft Engineers Association (ALAEA), says its members will contin...

    POSTED 24 Aug, 2011 0 Comments

  • Qantas bans flying faster to make up time on very late flights

    Is your Qantas flight running more than 15 minutes late? Under new rules being passed down by management, your pilot will only be able to make up the time if the new arrival would be within the 15-minutes-late "on time" window for government statistics. So even if your late flight could make up ...

    POSTED 16 Aug, 2011 1 Comment

  • TomTom's new "HD Traffic" system steers you round traffic jams

    If you're on the road for business, driving to the airport under pressure of time, or simply doing your daily commute, there's nothing more annoying than getting stuck in traffic. However, the technology available to help drivers avoid traffic jams has been fairly crude to date.  There's t...

    POSTED 4 Aug, 2011 0 Comments

  • "Carmageddon" to shut down Los Angeles roads this weekend

    If you're planning to fly to or from Los Angeles, or even transiting through LAX airport this weekend, bring some double-strength Panadol and super-sized serving of patience. A ten mile stretch of America's busiest highway, Interstate 405, is being closed for over 48 hours for reconstruction wor...

    POSTED 15 Jul, 2011 2 Comments

  • Ash cloud flight cancellations: Qantas, Jetstar, Virgin Australia

    Latest update: 11am, Friday July 1 Qantas has now resumed trans-Tasman services to and from New Zealand at 12pm (NZT) today following the clearing of the ash cloud from Chile's Puyehue-Cordon Caulle volcano. Air New Zealand and Virgin Australia's Pacific Blue flights continue to operate as norm...

    POSTED 1 Jul, 2011 1 Comment

  • Be prepared: frequent flyer tips to deal with travel cancellations and disruptions

    Predictions of delayed flights, cancelled journeys and travel disruptions on the news -- or Australian Business Traveller's @AusBT twitter account? There's any number of reasons for extensive or widespread journey problems, from weather (especially in stormy seasons) to a flight being just late ...

    POSTED 27 Jun, 2011 0 Comments

  • Virgin promises better-than-Qantas punctuality

    Virgin Australia has come out just below Qantas in punctuality for the most recently reported period of April, but the airline's CEO has promised to better Qantas in a matter of months. Qantas achieved on-time arrivals (within 15 minutes of schedule) 82.4% of the time, while Virgin only managed ...

    POSTED 31 May, 2011 1 Comment

  • Will travel insurance cover Iceland volcanic ash flight cancellations/delays?

    Hundreds of flights have been cancelled across Europe as the Icelandic Grimsvotn volcanic ash cloud continues to spread its dusty wings across the continent. The disruptions are not as bad as the ash cloud caused by the volcanic eruption at Eyjafjallajökull last year, but flights out of Sco...

    POSTED 26 May, 2011 0 Comments

  • Qantas' Dallas/Fort-Worth flight fuel problems - again! - this time diverting to Houston

    Houston, we had a problem. After having to leave passenger bags behind when departing Dallas/Fort Worth because its Boeing 747-400ER aircraft didn't have the fuel range to reach Australia with a full load, a separate Qantas flight, QF7, diverted to Houston yesterday. That's over 400 km to the sou...

    POSTED 25 May, 2011 10 Comments

  • Qantas leaves baggage behind in Dallas... deliberately

    Qantas has admitted deliberately leaving passenger baggage behind in the USA because of concerns over fuel consumption. Traveller Steve Molkentin was dismayed to arrive in Brisbane on his QF8 flight from Qantas' new hub of Dallas/Fort Worth (DFW), only to find his luggage hadn't made the journey...

    POSTED 24 May, 2011 9 Comments

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