• What to do when an airline damages or destroys your luggage

    It's a rare frequent flyer who hasn't had an airline wreck their baggage -- whether it's a giant crack down your "unbreakable" hard-sided case, a rip in your "military-grade" ballistic nylon bag, or a zip disaster that has your meeting clothes making their own way around the carousel. Naturally,...

    POSTED 13 Jun, 2012 2 Comments

  • Bags drenched in sewage at Heathrow debacle

    Next time you’re getting annoyed about how long your luggage is taking to arrive, spare a thought for the passengers at Heathrow Airport who had their bags destroyed by raw sewage. 240 suitcases at Heathrow’s Terminal One were doused in the mess after a nearby waste pipe burst, sendi...

    POSTED 9 Nov, 2010 0 Comments

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