• Air New Zealand's fast track checkin kiosks for trans-Tasman trips

    Air New Zealand is making the lot of trans-Tasman business travellers just that little bit easier with this week's launch of fast track checkin facilities at Sydney International Airport. Available for passengers bound for New Zealand or Pacific Island destinations, the bank of 15 self...

    POSTED 8 Nov, 2012 3 Comments

  • Beyond Passbook: is BA's automated check-in the next big thing?

    Apple's integrated electronic boarding pass app Passbook is all the rage among airlines -- but what about business travellers with Android, Windows or BlackBerry smartphones? British Airways thinks it has the answer: an automated system where the airline checks you in, assigns your seat and issu...

    POSTED 28 Sep, 2012 4 Comments

  • Cathay Pacific website, check-in, ticketing offline this weekend

    If your plans for the coming weekend include travelling with Cathay Pacific or booking a flight with the airline, you'll need to take care of any online business by tonight or leave it until Monday: Cathay's website and many IT systems are going down for upgrade over the weekend. The airline's w...

    POSTED 10 Feb, 2012 0 Comments

  • Five ways to make business class travel better

    Frequent flyers know that most of the business class experience is absolutely worth the extra money. Airlines have generally raised the bar when it comes to seats, meals and service. But there's still some pain at the pointy end, and often you end up scratching your head and wondering why a...

    POSTED 12 Jul, 2011 7 Comments

  • British Airways revamps JFK Business/First check-in areas shared with Qantas

    British Airways is revamping the Business and First Class check-in area that's also used for Qantas flights to Los Angeles LAX at New York's John F Kennedy (JFK) airport's Terminal 7. Construction starts this week and is due to finish in August or September this year. BA is warning that there ma...

    POSTED 17 Jun, 2011 0 Comments

  • Qantas Next-Generation Check-in: top 10 things you need to know

    Qantas’ Next-Generation Check-in system is now in full-swing, with the associated reduction of baggage allowances from June 1. Here are the top 10 things you need to know about the new check-in system. #1 You might not be able to use it yet While most Frequent Flyers have now received th...

    POSTED 2 Jun, 2011 6 Comments

  • New Qantas baggage allowance: only one bag checked free, you pay for the rest

    Tough new baggage allowances come into play today for Qantas, with most passengers on domestic flights limited to one checked bag – even if they're a member of the Qantas Club or hold Qantas Frequent Flyer Silver or Gold status. Qantas is also introducing new baggage limits and excess...

    POSTED 1 Jun, 2011 8 Comments

  • Qantas introduces digital 'Q Bag Tag' system to regional Australian airports

    Qantas will begin installing its wireless Q Bag Tag self-service luggage drop system in 21 Australian regional airports this month. The rollout follows the introduction of the touch-and-go Q Card readers in all these airports, which is the first stage of Qantas' Next-Generation Checkin...

    POSTED 2 May, 2011 2 Comments

  • Buy your Qantas $50 bag tag cheaper on eBay

    If you're not an elite-level Qantas Frequent Flyer, you may not have to cough up $50 to buy one of the new permanent, wireless bag tags from Qantas after all. Enterprising elite flyers are undercutting the airline, selling unwanted bag tags for as little as a few dollars each on eBay. A quick s...

    POSTED 5 Apr, 2011 0 Comments

  • Qantas' next-gen check-in faces teething problems

    Qantas passengers are finding that the airline's new check-in system (which relies on chip-embedded cards and permanent, wireless bag tags) isn't working as smoothly as it is supposed to. Lifehacker Australia editor Angus Kidman says that he routinely has to move his bag around on the bag drop c...

    POSTED 14 Mar, 2011 1 Comment

  • Jetstar wants to become a 100% self service airline

    Jetstar technology chief Stephen Tame has stated his intention to make the budget airline "100% self service". However, the goal is not purely about cost-cutting, according to Tame, but rather, about making more seats available for passengers without having to find more airport check-in counters...

    POSTED 4 Mar, 2011 0 Comments

  • Tip: Qantas wireless bag tags can be used by anyone

    Wondering if you can lend or give one of your wireless Qantas bag tags to a friend or family member? The answer is yes. In response to a series of Australian Business Traveller enquiries, Qantas today confirmed that the electronic tags are not linked to any one traveller's frequent flyer profile...

    POSTED 15 Feb, 2011 3 Comments

  • Geneva unveils mobile airport terminal

    We've got mobile check-in and mobile boarding passes – now get ready for the mobile terminal! Geneva International Airport has unveilled the world's first 'mobile passenger terminal' - although if the name makes you think of a terminal on wheels, think again. This is more of a temporary s...

    POSTED 10 Feb, 2011 0 Comments

  • The end of self-service check-in for domestic flights?

    Federal authorities in charge of airport security are considering some major overhauls to the way airport security is conducted at domestic Australian airports - and the news doesn’t look too good for business travellers. Amid concerns that smugglers and criminals are able to move easily th...

    POSTED 9 Jan, 2011 1 Comment

  • Now you can check in for Thai Airways flights at Bangkok rail terminal

    The Bangkok Suvarnhabhumi (BKK) Airport Rail Link has been up and running for four months or so, to generally positive reviews, but this week it's opened check-in counters for Thai Airways and Bangkok Airways passengers. Other airlines have not joined the scheme. We're big fans of the rail link:...

    POSTED 6 Jan, 2011 0 Comments

  • Which Aussie airports will miss out on Qantas Next-Generation Check-in?

    Qantas passengers in Sydney and Perth can already check in and board a domestic flight with a swipe of their smartchip-equipped Q Card. Melbourne's frequent flyers will get the same smooth experience in early 2011, followed by Adelaide, Brisbane and Canberra by mid-year. But what about Hobart, D...

    POSTED 18 Nov, 2010 0 Comments

  • The 'new Qantas domestic experience' revealed

    Update Qantas has just completed today's launch of its 'new domestic experience'. We all know about Next Generation Check-in, that Neil Perry is behind the food and wine (alongside Qantas' wine panel) and we've already seen some of the new furniture and fitout in the Qantas Business Lounges in&...

    POSTED 18 Nov, 2010 0 Comments

  • Get frequent flyer points for mobile checkins

    Frequent flyers and pointhounds now have two more ways to build up their account, albeit in small chunks. Virgin America and United are offering free points through their respective Elevate and Milage Plus programs for passengers who check-in with their smartphone. United is currently running a...

    POSTED 17 Nov, 2010 0 Comments

  • First Look: Qantas' new Next-Gen Check-in Kit

    Qantas' new Next-Generation Check-in pack is out and we've got a first look at the whole kit, cards and bag tags that'll be landing in the letterboxes of Qantas Platinum members from this week (we're told that Golds and Silvers may have to wait a little longer). It's a little black package wrapp...

    POSTED 2 Nov, 2010 1 Comment

  • Qantas Next Generation Check-in starts November 10

    From November 10, Sydney business travellers will have access to a new check-in system from Qantas, designed to reduce queue times for domestic flights. The Qantas Q Card has been running in Perth since July of this year, and is designed to quickly identify and check-in passengers. Qantas CEO A...

    POSTED 24 Oct, 2010 0 Comments

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