• Five innovations that airlines hope will win your business

    Amid a dearth of new plane models, the aviation industry is intensifying the search for in-cabin innovations to lure passengers with wider seats, faster service and even fresh pancakes. Among developments this year, Qatar Airways revealed a business berth which can be swiveled to form a meeting ...

    POSTED 4 Apr, 2017 2 Comments

  • Singapore Airlines: 'all-new' business class on long-range A350

    Singapore Airlines' new long-range Airbus A350 jet will be fitted with a new generation of business class and possibly first class, the airline confirmed today. Due to take wing in 2018 with non-stop flights from Singapore to Los Angeles and New York, the long-legged variant of the A350-900 &nda...

    POSTED 11 Nov, 2015 3 Comments

  • How to complain to an airline — and get results

    Every airline makes mistakes — admittedly some more than others — and every traveller has been caught out by delays, lost luggage, faulty seats, a borked inflight entertainment systems or other items on the long list of Things That Can Go Wrong. And when things do go wrong ...

    POSTED 18 Jul, 2013 37 Comments

  • Finnair to ditch in-seat entertainment screens for iPads

    Finnair is considering replacing expensive in-seat video screens with tablets like the iPad, with a system which may debut when its next-gen Airbus A350 jetliners take to the skies in 2014. On top of this, the Finnish flag-carrier wants to personalise the devices so that each passenger’s i...

    POSTED 24 Aug, 2011 0 Comments

  • Qantas to launch premium Asian airline, but it's "not Qantas"

    Qantas will launch a new premium airline somewhere in Asia, that will be competitive with Singapore Airlines, Qantas CEO Alan Joyce this morning confirmed. But he said it will not be majority Qantas owned, nor will it be called "Qantas". The airline will be a joint-venture with an as-yet unname...

    POSTED 16 Aug, 2011 0 Comments

  • Middle Eastern airlines ready to swoop on Qantas

    Etihad, the young Middle Eastern airline run by Australian aviation veteran James Hogan, says it has every intention of snapping up routes dropped by Qantas in its upcoming restructure. The troubled Australian flag carrier is on the cusp of revealing the details of a major restructure of its int...

    POSTED 15 Aug, 2011 0 Comments

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