• Qantas hikes international flight change fees by up to 45%

    Cancelling or making changes to your next international Qantas flight will become more expensive from later this month as the airline increases the ‘change fees’ applied to passengers in first class, business class, premium economy and economy. These fees vary by destination, fare ty...

    POSTED 13 Apr, 2017 17 Comments

  • Pay to be first off the plane: the latest airline fee?

    Priority boarding for business class passengers and frequent flyers is still rolling out among Australia's airlines, but how about being first to get off the plane? Flight search site airfarewatchdog surveyed passengers, nearly one in five of whom would be happy to pony up for "priority disembar...

    POSTED 10 Jul, 2012 2 Comments

  • United Continental halves baggage allowance to USA

    United Continental is tightening its baggage policy between Australia and the US/Canada, limiting passengers to one free bag instead of two. For tickets purchased from today, for travel after August 15th, a second bag will cost US$70 on top of the ticket cost. Its announcement was couched in so...

    POSTED 15 Jul, 2011 0 Comments

  • Airport security: that'll be $150 for your background check

    Don't enjoy being frisked and groped, having to disgorge your bag hurriedly and be treated like a potential terrorist?  What if you could avoid it all by paying law enforcement authorities to compile a thorough background check on you for airport staff?  Given people shell out up to $...

    POSTED 11 Jul, 2011 0 Comments

  • Newest airline fee? Fast-track airport security

    Airlines have found yet another 'optional extra' to charge passengers for, but this one actually sounds like a smart deal -- especially for business travellers. Domestic US airline JetBlue's "Even More Speed" option lets you buy your way into the premium fast-track security lines at over a dozen...

    POSTED 27 Jun, 2011 7 Comments

  • Qantas earns over $1billion per year from Frequent Flyer points

    Qantas might be struggling, but its Frequent Flyer program is raising over a billion dollars a year, along with almost $350 million in ancillary fees from baggage and other non-ticket extras.  The Frequent Flyer program revenue catapults it to being the world's top earner of ancillary fees,...

    POSTED 3 Jun, 2011 0 Comments

  • Qantas slugs passengers mid-trip for new baggage allowance

    Qantas is hitting passengers with excess baggage fees under its new one-bag policy introduced yesterday, even if they started their trip before the new policy came into effect. A Qantas spokeswoman told Australian Business Traveller that Qantas would not give any grace to passengers who wer...

    POSTED 2 Jun, 2011 6 Comments

  • Qantas waives Christchurch change fees for September and October

    Following the decision to move this spring's Rugby World Cup games from Christchurch to other locations around New Zealand, Qantas will waive change fees for flights to Christchurch in September and October 2011. Of course, the waiver isn't just good for rugby fans -- any business traveller hold...

    POSTED 23 Mar, 2011 0 Comments

  • Cancelling a flight to Japan? That'll be $990, thanks.

    Australian Business Traveller reader Tsz Shuen Au (Candy) was frustrated when she tried to cancel her flight to Tokyo booked through Flight Centre, only to be asked to pay a $990 cancellation fee. "I've booked a ticket to Tokyo with Vietnam Airlines for $1016 next month (15 April) through Flig...

    POSTED 17 Mar, 2011 1 Comment

  • Fees and charges exploded: where your airfare actually goes

    Ever wondered where those hundreds of dollars of additional fees charged in an international airfare actually go?  We asked Virgin Atlantic, which provided us with some insight into the many fees and charges that passengers all have to pay but of which the airline doesn't see a cent. Prici...

    POSTED 17 Mar, 2011 0 Comments

  • Airlines waive change fees for Christchurch flights

    Update: last updated at 1522 Wednesday NZ time  Airlines have announced compassionate measures for those flying in and out of earthquake-affected Christchurch, with fee waivers for people wishing to change flights. Christchurch Airport reopened for domestic flights at 0800 NZ time on Wedne...

    POSTED 22 Feb, 2011 0 Comments

  • Travel agent slugs Brisbane flood victim $2,000 in air travel cancellation fees

    Although most airlines were quick to waive fees for passengers who needed to change their flights to or from Brisbane due to last week's floods (click here for our full list and all details), not all travellers were so fortunate. Australian Business Traveller reader Troy C. was slugged an astoni...

    POSTED 17 Jan, 2011 0 Comments

  • Virgin Blue hikes credit card booking fees

    Virgin Blue has raised its credit card surcharge on domestic and international bookings, to the point where its booking fee for a return flight within Australia is now higher than that of Qantas. The new credit card fees, which were quietly introduced just prior to Christmas, sees the previous $...

    POSTED 31 Dec, 2010 0 Comments

  • Qantas hikes credit card booking fee on international flights by 20%

    Qantas is raising the credit card surcharge on international bookings from December 1st with the fee jumping from $25 to $30 per passenger. This fee also applies to bookings made with debit cards and charge cards, so it’s effectively a 'plastic penalty' that can be avoided only if you book...

    POSTED 24 Nov, 2010 0 Comments

  • Cathay Pacific cuts fees on excess baggage

    Travellers heading to Hong Kong on Cathay Pacific will soon have less to pay for excess baggage. The changes will take effect from December 1st, with flyers paying $13 less per kilo over the limit. The new system divides Cathay Pacific's destinations into specific zones. A flight from Sydney (Zon...

    POSTED 2 Nov, 2010 0 Comments


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