• ACCC takes Virgin Australia, Jetstar to court over credit card fees

    The Australian Competition and Consumer Commission has today filed proceedings against Virgin Australia and Jetstar in Federal Court over the airlines’ card payment fees. Alleging “misleading or deceptive conduct”, the ACCC's action relates to ‘drip pricing’ –...

    POSTED 19 Jun, 2014 10 Comments

  • Australian airports are rated poorly, Sydney the worst says ACCC

    The ACCC’s latest Airport Monitoring Report shows a sizeable increase in passenger numbers across Sydney, Melbourne (Tullamarine), Brisbane and Perth airports, but only a marginal improvement in service standards across the board. Collating survey data from passengers, airlines and border ...

    POSTED 9 Apr, 2014 6 Comments

  • Virgin Australia gets ACCC thumbs-up to buy Skywest

    Virgin Australia will acquire Perth-based Skywest for an estimated $47 million and transform the airline into its regional arm, following this morning's approval of the buyout by the Australian Government's competition watchdog. The move will see Skywest rebranded as Virgin Australia and take on...

    POSTED 31 Jan, 2013 1 Comment

  • Qantas starts selling Emirates flights

    Qantas passengers can now book on the Red Roo's new joint network with Emirates for travel starting from 31 March. The move follows last week's interim authorisation granted by the Australian Competition and Consumer Commission, allowing Qantas to sell codeshared Emirates flights ...

    POSTED 22 Jan, 2013 28 Comments

  • ACCC head: Qantas-Emirates tie-up has little "competitive detriment"

    The proposed alliance between Qantas and Emirates carries more benefits for Australian travellers than any potential downside in "competitive detriment" says the head of the Australian Competition and Consumer Commission (ACCC), as the Government watchdog weighs up final approval for a tie-u...

    POSTED 14 Jan, 2013 2 Comments

  • Independent 'airline advocate' to resolve traveller complaints

    Frustrated travellers will soon be able to call upon an independent ombudsman when they feel that airlines aren't giving them a fair shake. The National Airline Consumer Advocate, set up by the Federal Government with founding airline members Qantas, Virgin Australia, Je...

    POSTED 27 Apr, 2012 5 Comments

  • Virgin Australia-Singapore Airlines tie-up gets the nod from ACCC

    The Virgin Australia / Singapore Airlines alliance is ready to take off, with the Australian Competition and Consumer Commission today approving the partnership for a five year period. Velocity frequent flyers can also look forward to accruing status credits on Singapore Airlines flights, as wel...

    POSTED 1 Dec, 2011 2 Comments

  • US govt greenlights Qantas & American Airlines joint venture

    Qantas and American Airlines have received final approval from the US government for their joint business agreement on Pacific flights between Australia/New Zealand and the United States. Travellers can look forward to better schedule coordination and extra codeshare flights within the United St...

    POSTED 11 Nov, 2011 0 Comments

  • Jetstar, Tiger, Air NZ in trouble with ACCC over hidden fees

    Jetstar, Tiger Airways and Air New Zealand are among airlines that have been smacked by the ACCC over hidden fees that are now clearly illegal under the new Australian Consumer Law. The regulator today said it had reached agreements with a number of airlines providing travel within and out of Au...

    POSTED 8 Mar, 2011 0 Comments

  • Virgin Blue-Etihad alliance gets final approval: up next, Delta and an Asian airline?

    The alliance between Virgin Blue and Etihad has received the blessing of the ACCC (Australian Competition and Consumer Commission), with the government competition watchdog affirming that the partnership is more likely to help the growth of the airline industry rather than hinder it. ‘&ls...

    POSTED 3 Feb, 2011 0 Comments

  • V Australia / Etihad alliance gets the go-ahead: 100 destinations on offer

    Virgin Blue and middle-east airline Etihad have been given a provisional go-ahead by the competition regulator to form a pricing and scheduling alliance. The Etihad decision isn't final, as the regulator is still accepting submissions from third parties. Under the alliance, Virgin Blue (through...

    POSTED 16 Dec, 2010 0 Comments

  • ACCC reviews deceptive travel contracts

    Airline practices that hype incredibly cheap fares, while using an asterisk to conceal additional fees and charges, are currently under government investigation. The Australian Competition and Consumer Commission is looking to crack down on unfair or deceptive behaviour in advertising and contra...

    POSTED 24 Oct, 2010 0 Comments

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