Singapore Airlines is upgrading its flagship Changi lounges

Singapore Airlines is upgrading its flagship Changi lounges

Singapore Airlines will upgrade its flagship SilverKris lounges at Changi Airport Terminal 3 from August 2019 to mid-2021.

The Private Room, The First Class and Business Class lounges and the underwhelming KrisFlyer Gold lounge are all in line for extensive and expensive (SGD50 million) make-over and modernisation.

It's a complex project, especially given how the SilverKris lounges are nested one within the other, so the work will be carried out over four phases, during which the lounges will be progressively renovated in sections.

First will be the Business Class lounge, followed by the First Class lounge and then The Private Room, with the  KrisFlyer Gold lounge going under the knife in early 2021.

The redevelopment project will see an overall 30% increase in space and customer capacity across the lounges, with  "more generous open spaces, upgraded facilities and a wide array of food and beverage selections," Singapore Airlines promises.

Hospitality designers Hirsch Bedner Associates will oversee the revamp, giving each lounge "a fresh look and feel that is modern yet homely, while inspiring a sense of timeless elegance."

Here's what travellers can look forward to.

The Private Room and First Class lounge will emerge form the construction cocoon "with carefully designed luxurious and intimate seating spaces suitable for both work and rest."

The First Class lounge will continue to feature a flagship bar, with The Private Room retaining its full-service fine dining section. "Customers can look forward to an enhanced epicurean journey with fresh and seasonally curated dining offerings, on top of the perennial local favourites," Singapore Airlines says.

The Business Class lounge will be expanded and feature four distinct zones, each catering to travellers with different needs. Customers with a short transit can have a light snack in a relaxed café setting, while those with more time to spend can sample a full selection of Asian and international cuisines in the dining hall, including live stations that will offer signature local delights

A highlight of the new Business Class lounge will be a full service bar which doubles as a self-service breakfast station in the mornings.

Productivity pods will offer privacy while you get down to work, while a rest area with chaise lounges will be provided for customers to catch some shut-eye before their flight.

The KrisFlyer Gold Lounge – home to economy and premium economy travellers with Star Alliance Gold status –  will double in capacity and include dedicated working spaces, as well as larger al fresco seating and dining areas – and, finally, it will gain restrooms and showers.

Singapore Airlines' temporary KrisFlyer Gold lounge

It appears that Singapore Airlines will use the space of the KrisFlyer Gold lounge to accommodate business and first class passengers as those lounges are renovated, with lounge-worthy KrisFlyer Gold passengers being redirected to a temporary lounge as of July 31, 2019.

This will be located further along the 'lounge level' 3, adjacent to the Singapore Food Street food court – and, pleasingly, it will have its own restrooms and showers.

David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.
 

20 comments

  • Daniel  Pendergast

    danielrp

    4 Jul, 2019 05:58 pm

    This is well and truly overdue, as well as being really exciting!
    No member give thanks

  • L Mck

    Lmc

    4 Jul, 2019 06:13 pm

    Great news, certainly well over due. Hope they manage crowding during the renovations.
    No member give thanks

  • Caversham04

    Caversham04

    4 Jul, 2019 06:25 pm

    Toilets and showers in the KrisFlyer Gold lounge are long overdue.
    Members who gave thanks

    Jgrae, Neil R

  • pwl

    pwl

    4 Jul, 2019 06:59 pm

    Got the email notice today - glad to see showers/toilets aavilable in the temporary lounge as well!
    No member give thanks

  • Dan Ho

    djtech

    4 Jul, 2019 07:25 pm

    Finally improving one of the less competitive aspects of their premium product.
    No member give thanks

  • jeppetto367

    jeppetto367

    4 Jul, 2019 07:30 pm

    Will be interesting to see how the temp Gold lounge will be. Would have been great if they just made one large business lounge for both Business passengers and Gold/Plat. Can't complain though, any improvement is always welcome.
    No member give thanks

  • Nazri Rahim

    Mokuni

    4 Jul, 2019 09:37 pm

    Bout damn time. Everytime I go to Changi and compare it to HK, it's like night and day from the Cathay product.

    No member give thanks

  • Michael63

    Metoo

    4 Jul, 2019 09:56 pm

    Terrific news. And as all stated long overdue. I'll be interested to see what they do with the Private Room. I find the food that is currently available ordinary in all lounges. HK premier lounges are certainly better.
    No member give thanks

  • Daniel Mulhern

    danmuli

    4 Jul, 2019 10:15 pm

    I'm traveling through Singapore in J on 8th August... will the SilverKris lounge still be open or is that closed from the 31st July Also?
    No member give thanks

  • Brandon Loo

    Brandon Loo

    4 Jul, 2019 10:45 pm

    According to the press release we got, the SilverKris business class lounge section will be the first to start undergoing renovations in August.

    It's not explicitly specified, but it sounds like the whole business class section will be closed while affected passengers will be 'invited to temporary lounges', which presumably has the follow-on effect of displacing KrisFlyer Golds to the new temporary lounge on the other side of T3.
    No member give thanks

  • injadavidsan

    injadavidsan

    5 Jul, 2019 03:32 am

    I gave up on SQ years ago and evn though I have Gold Elite Status with AirNZ for several years I suspect the SQ Star Alliance Gold Lounge will be underwhelming, having said that I will be happy to be proved wrong after they are set up. (I have no wish to visit one of the temp lounges!) I often go to that outside bar in Changi T3 (Harrys I think) as the atmosphere and crowd can be interesting. The food in the QF Lounge can be good and if Ronald Mababangloob is in charge the service is first class. Travel and enjoy.
    No member give thanks

  • nix584

    nix584

    5 Jul, 2019 08:35 am

    The KFG temp lounge is the newly opened Maharba lounge. No mention if it will become the KFG lounge or those eligible to use it will just be directed to the Maharba lounge. Either way, it's an improvement over the current offering.
    No member give thanks

  • Mike K

    Mjkcan

    5 Jul, 2019 08:46 am

    This is literally the news I’ve been checking this site daily for for the past six years.
    No member give thanks

  • David Flynn

    David

    5 Jul, 2019 10:03 am

    Well now that the news has landed, I do hope you're going to stick around all the same... :)
    No member give thanks

  • Graham BLAMEX

    BLAMEX

    5 Jul, 2019 08:57 am

    This is outstanding news. While SQa far superior t F and J products over QF this is where QF excelled is with the investments lounges. Although the F class lounges in SYD and MEL are due for an update.
    No member give thanks

  • Stm Aus

    stmaus

    5 Jul, 2019 03:11 pm

    Not sure I have this right from your cryptic comment (typed on a phone presumably), but if you are saying that QF's J lounges are excellent, then I would respectfully disagree. They are generally a shambles. Have a look at SYDi and AKL, for example.
    No member give thanks

  • cbourl

    cbourl

    5 Jul, 2019 02:50 pm

    Finally! The tired old Private Room which reminds me of a 70s lounge! I like my Swiss First lounges at E Gates>LH First Terminal FRA> LX F A Gates Interestingly LX F lounges were just recently vote dthe best in world by Skytrax and I agree!!!!
    No member give thanks

  • Mikana

    Mikana

    5 Jul, 2019 04:36 pm

    Thank heavens. Is there a date for Silver Kris Lounge completion?
    No member give thanks

  • MEL737

    btaus

    5 Jul, 2019 06:38 pm

    Finally.
    Remember, Any short-term disruptions that counts to long-term improvement is worth it.
    No member give thanks

  • Ho Really

    Ho Really

    6 Jul, 2019 12:01 am

    Glad this has been confirmed and we have a firm timeframe. I've reminded the guys at the lounges that SIA had to get their act together with all the negative reviews they were getting. Especially at the KrisFlyer Gold Lounge. This news isn't new to me thanks to my nagging. I knew about the lounges being improved and the toilets and showers for the Gold Lounge when I spoke to the fellas there in March, however they weren't 100 percent sure about the dates only saying it would start this year. Also glad to see some renderings, thanks AusBT. All I can add to the article, from what I've been told, is that the KrisFlyer Gold Lounge will expand towards the SilverKris Lounge. Perhaps taking in the toilets that are found in between the two lounges. Again from what was said, the Gold Lounge will not expand in the other direction where the SATS Lounge is located. I'm not sure about the smoking area if that will continue to be there. Perhaps the SilverKris and KrisFlyer Gold Lounges will have a common lobby area at the top of the escalators with entry points opposite each other. We'll know soon enough. Cheers
    No member give thanks

Guest

21 Jul, 2019 12:56 pm

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