Singapore Airlines SilverKris business class lounge, Sydney Airport

Review: Singapore Airlines SilverKris business class lounge, Sydney Airport

Country:
Australia
City:
Sydney
Airport:
Sydney
Cabin Class:
Business
Alliance:
Star Alliance
Airline:
SQ (Singapore Airlines)

location:

dining:

work:

overall:

What's Hot

  • Good selection of food throughout the day
  • 'Productivity pods' offer privacy and room to work

What's Not

  • No barista service

X-Factor

  • Sydney Airport's best Star Alliance lounge

Introduction

Singapore Airlines' SilverKris lounge at Sydney Airport is one of two Star Alliance lounges in the T1 international terminal – with the other, run by Air New Zealand, nestled right next door.

They're both relatively new lounges, and very different at that: while the AirNZ lounge has cool, bright and contemporary vibe, Singapore Airlines has chosen a calmer, more relaxed vibe with residential furnishings and arguably a better spread of food.

Location & Impressions

The SilverKris lounge is located on the upper level of what Sydney Airport calls 'Pier C' of its international terminal.

Few people know this part of the terminal by that name: it's simply the bit where most Star Alliance airlines depart from, along with Emirates and Etihad Airways, at gates 50-63.

If you're running a little late for your flight or simply want to shorten your journey through T1, take the shortcut via the TRS Tax Refund office...

Read: Sydney Airport's handy but little-known T1 shortcut

Sydney's SilverKris lounge was the first to sport SQ's new 'home away from home' design theme, which is now also seen in Brisbane and London, and will eventually make its way to Singapore Airlines' home hub at Changi Airport.

Read: Singapore Airlines to build new flagship lounges at Changi T3

It's actually two lounges, with a business class lounge to the left of the reception desk and a smaller, more exclusive first class nook (seen below) off to the right.

As you walk around the SilverKris business class lounge, you can appreciate how the 'home' theme comes together with soft furnishings, table lamps, decorative touches and a generally relaxed feel.

A customised batik design screen in the welcome foyer provides an immediate and highly-recognisable nod to the airline's heritage.

Different spaces within the lounge are modelled on 'home' elements such as a living room, kitchen and dining room.

Directly off the reception area is a quiet 'gallery' where you can sit with a cuppa...

... although most travellers will make their way through to the 'living room'.

This is the main part of the SilverKris business lounge, with comfortable chairs, conveniently-placed side tables and handy AC powerpoints.

Adjacent to this is a small but well-stocked buffet...

... although the coffee is purely a do-it-yourself (or should that be brew-it-yourself?) affair relying on Nespresso pods.

If you want a proper coffee, duck next door to the Air New Zealand lounge and hit up their barista for a pour of your choice.

Off to one side of the lounge is a row of 'productivity pods'.

The clever high-walled design combines privacy with personal space where you can work, dine or just relax.

The opposite end of the lounge affords an opposite experience: wide open views to the gates and the tarmac.

The high bench is a perfect place to perch with a meal, a drink and/or your laptop as you look forward to the journey ahead.

Access

In addition to Singapore Airlines' business class travellers and KrisFlyer Elite Gold and PPS Club members, the lounge also rolls out the welcome mat for business class passengers and Gold-grade frequent flyers on fellow Star Alliance airlines flying out of Sydney.

That's a solid roster which includes ANA, Air Canada, Air China, Air India, Air New Zealand, Asiana, Thai Airways and United Airlines.

Also on the door list: Virgin Australia Velocity Gold and Platinum flyers and Virgin Atlantic Flying Club Gold cardholders prior to Singapore Airlines flights only.

United Club and Air Canada Maple Leaf Club 'Worldwide' members are too welcome whenever flying onwards with any Star Alliance airline, including Singapore Airlines.

Note that if you're flying in first class with Singapore Airlines or any Star Alliance member, or have PPS Solitaire status in SQ's KrisFlyer program, you can waltz through to the adjacent first class lounge.

Dining

We've already suggested that travellers in search of a decent coffee pop next door to the Air New Zealand lounge, where a barista stands ready...

... but when it comes to food, we recommend you come back to the Singapore Airlines lounge!

The buffet is fairly compact, and gets crowded at peak times...

... but the quality and variety of dishes means there's something for everybody.

In the morning there's the usual western spread of hot and cold breakfast dishes but also antipasto, smoked salmon, chicken congee and frittatas.

Throughout the rest of the day expect salads, pasta, wraps and Asian dishes such as laksa and mee siam noodles.

The range of drinks won't bowl you over but nor is it something you'd complain about, at least not in a business class lounge.

Work

These 'productivity pods' are Singapore Airlines' take on the trend towards workstation-style pods in airport lounges (which Cathay Pacific kicked off with its Solus chair, followed by the more 'residential' Solo).

SQ has borrowed subtle design elements from its latest first class and business class seating to create this 'corner' seat, and wrapped it in a curved partition.

Unlike the tight confines of Cathay Pacific's Solus workstation modules, the Singapore Airlines nooks are exceptionally roomy and include a generously-sized table.

Thoughtfully, each pod gets a pair of AC and USB power sockets.

Relax

There are several shower suites if you want to freshen up before your flight.

Summary

Singapore Airlines' SilverKris lounge has pretty much everything the business class traveller or frequent flyer could reasonably expect from a business lounge, and on the whole we'd say this is the lounge of choice for Star Alliance passengers flying out of Sydney.

Follow Australian Business Traveller on Twitter: we're @AusBT

David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.
 

13 comments

  • Satoshi Takayama

    Michael Kao

    8 Jul, 2016 09:53 am

    Hi David:

    Would United Club and Mapleleaf club members allowed in this lounge when flying star alliance carriers mentioned in the article?

    No member give thanks

  • Chris Chamberlin

    ChrisCh

    8 Jul, 2016 03:31 pm

    Hi Michael, yes, these cardholders have access to Star Alliance business class lounges across the globe when flying onwards with a Star Alliance airline.

    In the case of Maple Leaf Club, you'll just need to be on the top-tier 'worldwide' package rather than the lower 'Canada' or 'North America Plus' plans. We've updated our review to clarify this.

    No member give thanks

  • Michael

    xlchen1128

    8 Jul, 2016 10:44 am

    Hi David,

    Could Velocity gold members access this lounge when flying SA carriers?

    No member give thanks

  • Chris Chamberlin

    ChrisCh

    8 Jul, 2016 03:29 pm

    Hi xlchen1128, Velocity Gold/Platinum members can visit this lounge but only when travelling with Singapore Airlines, not other Star Alliance airlines as Virgin Australia isn't part of the Star Alliance. We've clarified the 'access' section above to reflect this.

    No member give thanks

  • UpUpAndAway

    UpUpAndAway

    8 Jul, 2016 12:08 pm

    I'm try Singapore Airlines for the first time next Monday so I'm keen to check it out. A friend took me into "The Club" on Wednesday that was quite a good experience. 

    No member give thanks

  • Danny Chen

    yschen

    8 Jul, 2016 03:10 pm

    Visited the lounge for a few occasions as VA Gold. Pretty decent food and drinks selection. Compare to other Silverkris lounge in HK and Melbourne which do not have external windows, it has great view of the gates and SQ airlines. Short walk to board SQ flights.

    No member give thanks

  • elchriss0

    elchriss0

    8 Jul, 2016 09:54 pm

    meanwhile in MEL we have this **** dungeon with some food scraps in the corner

    No member give thanks

  • mangoyellow

    mangoyellow

    12 Jul, 2016 03:01 pm

    Great article as usual.

    I appreciate it is open to Star Alliance Gold customers, but my experience have been somewhat different. I have been sent away from the agent at the door more than one time to use the Air NZ lounge flying out of SYD. I admit that I am usually on Air NZ flying back to NZ but then occassionaly I'd like to experience the SQ lounge.

    Does anyone have the same experience? Also do note their opening hours, they tend to close between their SQ flights

    No member give thanks

  • Chris Chamberlin

    ChrisCh

    12 Jul, 2016 03:47 pm

    In this situation it helps to 'remind' the staff at the desk that unless Singapore Airlines has left the Star Alliance, you have the right to use that lounge.

    (As soon as they hear the words "Star Alliance" you're usually good to go.)

    No member give thanks

  • Satoshi Takayama

    Michael Kao

    15 Jul, 2016 06:18 pm

    Hi David and Chris:

    Just to let you know that this lounge closes way earlier than the 7pm stated on their website. I'm currently holding a ANA J boarding pass at 6:10pm but could not get in cuz they are "closed".

    As ANA check-in usually opens at 6-6:30pm, if SQ lounge closes at 6pm, there is no way ANA passengers can use this lounge. 

    No member give thanks

  • Ecco

    Ecco

    27 Jun, 2018 06:09 pm

    I’m an air Nz elite partner. Just letting people know I was in the airnz Sydney lounge with the 100+ other travellers in the koru lounge today. Decided to have a look at the silver kris lounge next door. Expected to get turned away like air Nz do to you - despite star alliance gold status- if you haven’t credited to airpoints. However pleasant man at silverkris lounge let me in.

    SQ lounge had less than 10 people there. Food looked good. More asian style dishes. So if you want somewhere quiet give it a go.

    Returned to the air Nz lounge. Expected to get turned away by air Nz on scanning pass. But green light said I could come back in...
    No member give thanks

  • MickNeeson

    MickNeeson

    3 Sep, 2018 11:14 am

    Will I get access to this lounge via Virgin International Business to Nadi? Thanks
    Member who gave thanks

    MMO

  • No member give thanks

Guest

21 May, 2019 05:06 am

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