Cathay Pacific's The Arrival Lounge, Hong Kong Airport

Review: Cathay Pacific's The Arrival Lounge, Hong Kong Airport

Hong Kong
Hong Kong
Cabin Class:
CX (Cathay Pacific)





What's Hot

  • Everything you need to start the day
  • Attentive staff
  • Well-chosen menu of light to medium dishes
  • Private clubby feel

What's Not

  • Very limited access
  • Not easy to find if you don't know exactly where to go


  • A way to rest and recharge


Not every airport, nor every traveller, needs an arrivals lounge.

But for those times when I'm flying into Hong Kong on Cathay's CX138 from Sydney – which arrives at the crispy time of 5am, almost an hour before the HK's Airport Express makes its first dash to the city – The Arrival lounge is a perfect for a short stop-over before the day begins.

And as with any early morning arrival there's a good chance you won't be able to check straight into your hotel. So the lounge is perfect for freshening up (or just waking up) with a shower, enjoying a light meal and catching up with the news and email before your day really begins.

Location & Impressions

The Arrival lounge is easy to miss but worth the effort to find.

Make your way to the centre of the airport and follow the signs to Terminal 2.

You’ll soon be heading down a flight of escalators and into a passageway beneath the Airport Express station. The Arrival lounge is tucked away along to your right (across from the pay-per-visit Premium Lounge on the left).

The lounge is quite small - the dining area has just four tables tables with total seating for up to eight people, although there's always seating available at the long marble bench.

But once inside you’ll appreciate the cosy clubby feel of this private haven.


The lounge is open from 5am to midnight and due to its limited space, access is tightly limited to avoid overcrowding.

You’ll need to have flown in on a Cathay Pacific or Dragonair flight (Qantas flights don't qualify), in business class or first class, or hold oneworld Emerald status (which includes Qantas Frequent Flyer Platinum).

Despite being such a small space The Arrival staff are relatively high in number, and also highly attentive – they’ll quickly stow your luggage out of the way and set you up with a drink and the daily menu.


There’s a good selection of freshly prepared light and medium Asian and western dishes on the menu.

These really hit the spot: sometimes all you want is wonton noodle soup or a small bento box as a morning pick-me-up and to stop your stomach rumbling before you head into town.

Also on offer is the usual selection of fruits, salads, soup, sandwiches, cookies plus hot and cold drinks (but no alcohol).


Need to hit the Net? There’s free wi-fi for your laptop, three Windows desktop PCs in their own cubicles, three iMacs on a tall bench and a laser printer.


The Arrival Lounge has eight combo bathroom-shower stalls with cleanser, moisturiser plus basic toiletries.

A small lounge area stocks the latest newspapers and a small selection of magazines, with CNN piped through a flat-screen TV.

David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.


  • Smithy


    5 Apr, 2012 11:50 am

    Another reson to get the CX flight heh !!!

    No member give thanks

  • mooffy


    5 Apr, 2012 11:12 pm

    I'm curious about what you do with your checked luggage when using an arrivals lounge.

    No member give thanks

  • David Flynn


    6 Apr, 2012 09:49 pm

    The lounge is in the public (land-side) part of the airport so youcollect your checked luggage and exit security before you get to the lounge - and there there's a room in the lounge where it's stored while you shower, snack and surf.

    No member give thanks

  • mooffy


    7 Apr, 2012 01:01 am

    Thanks David - I appreciate you solving the mystery for me.  I had assumed the arrivals lounges were somewhere near the "normal" lounges.

    No member give thanks

  • AirportAddict


    7 Apr, 2012 12:52 pm

    Have you done a review on the pay-per-visit Premium Lounge?

    No member give thanks

  • David Flynn


    7 Apr, 2012 03:31 pm

    Not yet, that's something I hope to get time for on my next HK trip...

    No member give thanks

  • AirportAddict


    11 Apr, 2012 10:15 am

    Also, are you going to do a review of the SIN Cathay skyview lounge on your next time though there? What other lounge reviews are coming up?

    No member give thanks

  • David Flynn


    11 Apr, 2012 03:44 pm

    We've already reviewed CX's Singapore lounge, which is a bit of a hidden gem! See

    No member give thanks

  • Ricardo Aguirre

    Ricardo Aguirre

    12 Aug, 2016 04:17 pm

    Probe este salon el año 2000 cuando vole desde Miami a Melbourne via Hong Kong y fue algo maravilloso para creo las cerca de 24 hrs que estube viajando.

    La ducha me reenergizo completamente.

    Gracias a Cathay por esta maravillosa opcion.

    No member give thanks


16 Jul, 2019 04:50 pm


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