Qatar Airways business class upgrade guide

Qatar Airways business class upgrade guide

Just because you can’t afford to buy a business class ticket – or your employer won’t pay for it – doesn’t mean you have to spend your flight down the back in economy.

With Qatar Airways, travellers can use frequent flyer points to upgrade from most economy tickets, while its own Gold and Platinum frequent flyers can also enjoy complimentary upgrades by using ‘Qcredits’ which are gifted by the airline each year.

Even if you don’t have any points or Qatar Airways Privilege Club frequent flyer status, you may also be able to upgrade at discounted rates by keeping your eyes glued to your inbox roughly a week before your flight.

Whatever your circumstances, here’s what you need to know about upgrading to business class with Qatar Airways on flights from Australia and across the globe.

Qatar Airways business class upgrades: the basics

As happens with many other airlines, upgrades on Qatar Airways are all one-class – and as Qatar doesn’t offer premium economy on any of its flights, that means you can upgrade from economy straight to business class, or indeed, from business class to first class.

To be in with a chance to upgrade, you’ll need to be booked on a Qatar Airways (QR) flight number aboard a Qatar Airways aircraft (not a codeshare flight), and your ticket must have been booked under a Qatar Airways ‘ticket number’, which begins with 157.

That’s completely different from your actual flight number – it essentially means you booked your flight directly with Qatar or via a travel agent which did the same, rather than through a partner airline (such as a round-the-world trip booked via Qantas).

In all cases, if your upgrade is successful, you’ll only earn frequent flyer points and status credits (Qmiles and Qpoints) as per your original economy class ticket, not at the higher business class rates.

However, upgraded passengers enjoy all other privileges of business class including pre-flight lounge access, an increased baggage allowance and use of priority security and boarding queues, where available.

Qatar Airways business class upgrades using frequent flyer points (Qmiles)

Although you can’t upgrade your Qatar Airways flight using Qantas Frequent Flyer points, you can upgrade using miles from Qatar’s own Privilege Club loyalty scheme.

From Sydney, Melbourne, Perth or Adelaide to Doha, a precise 42,500 Qmiles could land you a one-way upgrade from the most flexible Y, H, and B economy fare types, while the same upgrade can be had for an even 50,000 Qmiles from lower-cost V, S, Q, N, M, L, K and G tickets.

You could also upgrade from Australia all the way through to London for 64,000 Qmiles from flexible economy fares and 75,000 miles from those same mid-range tickets, which proves more cost-effective than requesting separate upgrades for each leg, saving you up to 5,000 miles in each direction.

However, upgrades aren’t possible from the lowest-priced O, T and W fares, on tickets which were already booked using frequent flyer points or on some heavily-discounted promotional fares that Qatar Airways releases from time to time.

Upgrades are also subject to availability which can vary from flight to flight, but if an upgrade is indeed available on your flight, you can lock it in from the time you book via the airline’s website.

Free Qatar Airways business class upgrades using Qcredits

An exclusive perk for Qatar Airways Privilege Club Gold and Platinum members, complimentary upgrades to business class are also possible using ‘Qcredits’: gifted by the airline to these top-tier travellers once per year as an added reward for their loyalty.

Privilege Club Gold members each receive 40 Qcredits, while Privilege Club Platinum members pocket a higher 60 Qcredits.

As with using points, the number of Qcredits you’ll need for an upgrade varies by route, with Australia-Doha flights upgradeable by spending 35 Qcredits, and Doha-London flights by redeeming 25 Qcredits.

That means each Privilege Club Gold member earns enough Qcredits for one completely free upgrade on a flight between Australia and Qatar each year, while Privilege Club Platinum members can enjoy a complimentary upgrade from economy to business class from Australia to London.

Again, these upgrades are subject to availability, but where available, can be requested via the airline’s website.

Qatar Airways business class upgrades at the airport

Didn’t have a chance to upgrade your flight before departure day? Then good news: travellers can also request business class upgrades from many airport check-in counters, either by using frequent flyer points (Qmiles), or if eligible, those free Gold and Platinum Qcredits.

The number of Qmiles or Qcredits needed for your airport upgrade is the same as when upgrading in advance, and while this is possible in Sydney, Melbourne and Perth, know that upgrades at the airport aren’t available from Adelaide.

Also, when making your request at the airport, only your next onward flight can be upgraded – so if you’re flying from Sydney to London via Doha, only the Sydney-Doha leg can be bumped up while on the ground in Sydney.

In that scenario, once you reach Doha, you can then approach the Qatar Airways customer service desks to enquire about an upgrade for your onward flight to London or elsewhere.

Wherever you upgrade, you’ll need to present your Privilege Club membership card – either the digital or plastic version, and where any upgrades are available, they’re offered on a first-come, first-served basis: so plan to arrive early to maximise your chances.

Paying for a Qatar Airways business class upgrade

Make sure your current email address is attached to your Qatar Airways reservation, as the airline routinely sends discounted paid upgrade offers around seven days before departure.

This isn’t an ‘upgrade bid’ where you nominate how much you’d pay: the price given by email is more so a ‘take it or leave it’ offer sent out to a number of travellers.

You’ll want to act fast with these emails, too, as they’re also done on a first-come, first-upgraded basis – so if only a limited number of upgrades are available on your flight and the offer is sent to a greater number of passengers, delaying your response could see you missing out.

There’s no way to ‘request’ a paid upgrade offer if you haven’t received one: the only alternative being to pay the full fare difference between your economy ticket and the retail business class fare, plus any change fees that may apply.

Also read: Qatar Airways Airbus A350 business class review, Adelaide-Doha

Chris Chamberlin
Chris Chamberlin is a senior journalist with Australian Business Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!
 

8 comments

  • Satoshi Takayama

    Michael Kao

    10 Nov, 2016 01:09 pm

    So can you confirm that upgrade space is available before you commit to buy a more expensive flexi ticket? Or you can only find out after you've purchased the ticket?
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  • RWA

    RWA

    10 Nov, 2016 03:13 pm

    It is next to impossible to upgrade on QR. Every time I have tried, I get a message saying there is no availability, yet sites like Expert flyer show open seats in the right fare class. Then call QR call centre in Doha several times, till I get a person, who may help.

    QR are awesome in the air, but their customer service on the ground leaves a lot to be desired.
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  • kt74

    kt74

    10 Nov, 2016 08:32 pm

    @RWA, maybe the reason that it's difficult to upgrade on QR is that business class is nearly always next-to-full.  I've done 4 J segments in the last week: 2 were completely full, and 2 had only a 1-2 spare seats - e.g. the 787 ones in between the toilets

    I suggest if you want great ground service and business class seats, you book a business class ticket.  They aren't exactly expensive, and are often much cheaper than flexi economy tickets...
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  • sara gul

    sara gul

    11 Nov, 2016 02:59 pm

    I returned from Europe this week on QR and managed to cop 2 x business class paid upgrades on the email offer, but only on the shorter legs in and out of DOH, so DOH-MUC and BUD-DOH for $500 a pop. Their business product was really good - flat beds on both the A330 and A320.  DOH-SYD seems routinely full in business, I accepted the offer an hour after the outbound upgrade email was sent and all SYD-DOH seats were gone. 

    A handy tip - if you're QF Silver / Oneworld Ruby or above and you're quick, you can preselect seats in the small upper deck economy cabin on the A380 - only 13 pax were in there on the way out and I got 4 seats to myself.  Apparently DOH-SYD is always overbooked though - I saw 3 pax get bumped back from business!

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  • Mark McCullough

    pointyendmark

    17 Apr, 2017 08:59 pm

    QR do not permit upgrades to F on A380 services between LHR and DOH in either direction. 
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  • Chris Chamberlin

    ChrisCh

    18 Apr, 2017 07:20 am

    That's correct, but this is a business class upgrade guide (i.e. economy to business class), so you'll find that covered in our Qatar Airways first class upgrade guide instead.
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  • Adam A

    Auwie

    28 Dec, 2017 09:24 am

    My partner and I bought the cheapest “O” tickets and were upgraded to Y on our ADL-DOH leg due to economy being oversold :) I only just got to OW Sapphire so maybe this had something to do with it? Whatever it was, the experience was fantastic and made a great start to holiday. #miracleshappen
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  • Adam A

    Auwie

    28 Dec, 2017 09:30 am

    I mean J not Y.
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Guest

27 May, 2019 12:11 pm

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