Qantas will open a new first class lounge at Singapore's Changi Airport and also increase the capacity of the current Qantas Singapore lounge, which will be rebadged as a business class lounge.
The new Qantas Singapore First lounge
Due to open by the end of 2019, the new Qantas Singapore First Lounge will offer seating for 240 customers and "be designed to suit the specific needs of transit travellers, with shower facilities, a cocktail bar, open kitchen and menu offerings reflecting the best of Singapore’s vibrant dining culture," Qantas promises.
“Our top-tier frequent flyers tell us their pre-flight lounge ritual is one of their trip highlights and the Singapore First Lounge will be no exception," says Qantas Group CEO Alan Joyce. "For people taking an onward flight it will be a place to refresh, dine, make calls and catch up on emails before continuing their journey.”
The new Singapore first class lounge will be designed by David Caon in collaboration with Akin Atelier with the aim of creating "a relaxing, high quality environment for passengers to either start their international journey or transit through Singapore."
'The design will embody a clear focus on sustainability with choices in materials, lighting interior, layouts and amenities all reflecting the highest local and international design techniques," the airline says.
However, the first class lounge won't be located in the same vicinity as the current Qantas Singapore Lounge.
A Qantas spokesman tells Australian Business Traveller that the new Qantas first class lounge will in Terminal 1's D Gates wing, whereas the Qantas business lounge sits in the C Gates precinct.
To orient yourself: once passing through Changi's immigration and passport control checkpoint, turn left for the C Gates, and turn right for the D Gates (a number of Qantas flights are now departing from the D Gates wing due to increased traffic at Terminal 1).
Entry will be open to first class passengers on Qantas' Airbus A380 flights along with Chairman's Lounge members, Platinum and Platinum One frequent flyers and their Oneworld Emerald equivalents.
The expanded Qantas Singapore Business lounge
Qantas will also add more seating to its business class lounge by making use of some 'void' space within the lounge's current physical footprint.
This is expected to add over 50 extra seats to the lounge while minimising disruption to existing travellers.
The new first class and business class lounges will together provide seating for more than 800 travellers, representing a 60 percent increase in overall lounge capacity, while the redirection of Platinum-grade frequent flyers to the first class lounge will also free up a lot of room in the business lounge.
Qantas' moves comes in response to continued over-crowding at the lounge since Qantas reinstated Singapore as the hub for its London Airbus A380 flights, which has recently seen Qantas Club card-holders and even some Gold-grade frequent flyers turned away from the lounge during evening peak periods.
“With the return of our A380 service to Singapore we’ve got more passengers transiting through our existing lounge and strong demand for travel in premium cabins," Joyce adds.
Work on the multi-million dollar project will begin in April 2019.