Qantas to axe seat selection fees on most international flights

Qantas to axe seat selection fees on most international flights

Qantas is set to slash the cost of choosing your seat before you fly overseas, with fees 'advance seat selection' fees reduced or removed entirely for the majority of economy tickets.

Under changes which kick in for bookings from 23 September 2015, Qantas will axe the $25 charge for Advance Seat Selection on all international tickets 'economy saver' and 'economy flex' fares.

On trans-Tasman flights, the Seat Selection fee will drop from $25 to $15.

But not every economy passenger will end up more in their pocket: travellers on the cheapest 'economy sale' fares on all other Qantas International flights will have to pony up $30 instead of $25 to pick their pew.

Free seat selection continues to come at no-cost in premium economy, business and first class, as well as being a perk of all Qantas Frequent Flyer status grades from Silver upwards.

Qantas says that "Economy Saver and Flex fare customers who selected their seat before 23 September 2015 will not be eligible for a refund of any Seat Selection charge paid, except where otherwise permitted in the Seat Selection terms and conditions."

"If, after 23 September 2015, a customer makes changes to existing Seat Selection on the same flight, an adjustment may apply to the charge already paid and would be collected at the time of processing the seating change." 

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David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.
 

19 comments

  • Tom Goddard

    TomGoddardd

    15 Sep, 2015 09:31 am

    Good news for some... Still shouldn't really have to pay for your seat!

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  • Serg

    Serg

    15 Sep, 2015 09:52 am

    I have the same sentiments – seat selection should be for free, so whoever came first. However while it is great for solo travelers upfront seat selection is true disaster for pairs (and even worse for families) who managed to get tickets close to departure date – one week before departure it is almost impossible to get adjoined seats on most flights because everyone trying to snatch either windows or aisle one.

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  • PaulST

    PaulST

    15 Sep, 2015 10:07 am

    Why? They're a business and trying to make money.

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  • Serg

    Serg

    15 Sep, 2015 11:07 am

    So according to your logic charging for food, water and even toilet usage are perfectly fine. Also we can add charge for using baby bassinet and of course for in-flight entertainment. To get even more revenue half seats could be made without recline and then they can charge for those seats that can recline. Basically potentials are enormous.

    Seat selection should be for free for everyone or should not be available at all up until registration at airport.

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  • Speak_

    Speak_

    15 Sep, 2015 11:40 am

    You should work for Ryanair

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  • Victor Perez

    vperez

    15 Sep, 2015 02:05 pm

    They should definitely charge people with babies more and then pass that rate on as a savings to everyone in the area will be annoyed by [x] person's child during the flight.

    Jokes aside, the price for a meal is already built into the ticket as are costs associated with in-flight entertainment, baggage etc.  How do you think airlines who charge seperately for these conveinences are able to offer often sigificantly lower ticket prices.

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  • Serg

    Serg

    15 Sep, 2015 02:15 pm

    Price for meal as well as for entertainment are nothing. Company like JetStar make much bigger savings by offering only point-to-point flights (i.e you cannot check baggage to the destination if you flying more then one leg and all connection is your problem), by offering no redundancy (i.e. if plane is out of service is bad luck for you) and by employing people who not in aviation unions.

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  • Tom Goddard

    TomGoddardd

    15 Sep, 2015 01:48 pm

    They are a full service airline... Shouldn't have to pay for any extras!

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  • Flying Gnome

    Flying Gnome

    15 Sep, 2015 12:00 pm

    I flew to HNL with Jetstar on a $299 fare last month and never paid for seat selection.I would have thought they would charge on those fares as you pay for entertainment, meal etc.

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  • Dave

    Grannular

    15 Sep, 2015 12:04 pm

    It's my view that as a full service carrier, charging a premium price already, that seat selection should be included 

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  • aamslfc

    aamslfc

    15 Sep, 2015 12:43 pm

    Pathetic. Seat selection fees are nothing more than an excuse for full-service carriers to rort their customers and cover up their financial ineptitude.

    And then QF wonders why everyone's flying the competition.

    Still, at least it's not as bad as BA charging fees for business seat selection.

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  • Sittingpretty

    Sittingpretty

    15 Sep, 2015 01:30 pm

    Why dont they impose a levy upon the overly large frame or obese traveller who takes up your limited space that you have kindly had to pay an additional fee for.

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  • lind26

    lind26

    15 Sep, 2015 07:41 pm

    Considering a seat is a compulsory component of a flight - it should not be chargeable. However if flights get to the point of supporting standing room, then a seat charge would be entirely appropriate as an optional extra

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  • travelislife

    travelislife

    17 Sep, 2015 10:53 pm

    You don't have to pay for the seat. You are 'guaranteed' a seat in the class you book. It just could be any seat. It is your choice to pick a specific seat and that is what Qantas charges for. So it is not compulsory as you say. In saying that great to see them reducing fees!

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  • ny152

    ny152

    15 Sep, 2015 11:41 pm

    Love Qantas but after paying £900-£1600 for a LHR-BNE economy return, being asked to fork out an extra $50 for seats really feels like a kick in the teeth. I hope they remove it all together some time.  Just be honest and include it in the ticket price.  Feels incongruous to everything else they offer.

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  • travelislife

    travelislife

    17 Sep, 2015 10:54 pm

    You don't have to pay it if you don't want to. You still get a seat. And it is free to select within in 24 hours of the flight through online checkin. Try BA, have to pay to pick a specific seat in business class!

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  • Kerry

    Kerry R

    18 Sep, 2015 04:31 pm

    Agreed .... BA charging $AUD160 plus for Business seat choice!  They have lost me, next time Qantas $25 or not sounds a better deal to me .... Can not compare the two at all in my view.

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  • ny152

    ny152

    22 Sep, 2015 05:16 pm

    I'm paying $25 to not risk being in a middle seat!

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  • Looking

    Looking

    17 Sep, 2015 11:50 pm

    It all comes down to where customers, like in any commercial propostion, see the "value".

    Personally for the benefit of simplicity of understanding I would have the selection charge for all economy passengers.

    My grip is paying a $30 credit card fee for a $7500 business class ticket...but that is another topic

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Guest

18 Jul, 2019 01:13 pm

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