Qantas Singapore Lounge: a dash of luxe for Lion City travellers

Qantas Singapore Lounge: a dash of luxe for Lion City travellers

Qantas opens its all-new lounge at Singapore’s Changi Airport today with a host of high-end features including a Neil Perry Rockpool menu, hawker centre-inspired open grill station, a cocktail bar plus a valet service for top-tier frequent flyers.

Revealing a new concept for the airline’s international lounges, the Qantas Singapore Lounge draws on Qantas’ flagship lounges in Sydney and Melbourne while adding several new elements into the mix.

This includes a live cooking station and communal dining areas inspired by Asia’s lively hawker centres.

Qantas’ consulting chef Neil Perry has lent his culinary skills to the lounge, with menus based on his Rockpool restaurant empire – specifically Perry's acclaimed Spice Temple eateries in Sydney and Melbourne – to serve dishes are built around regional cuisine and flavours.

The lounge's meal service also includes a plate of the day tray-around service featuring some favourite items from the Sydney and Melbourne First lounges – including the famous salt & pepper calamari, club sandwiches and mini-burgers.

That's all alongside the standing menu and an extensive buffet.

Travellers can wash their meal down with a cocktail, glass of wine or freshly-pulled barista coffee.

The lounge's Y-shaped design creates three main spaces beyond the slick lobby. One 'wing' houses the dining area, part of which you can see above.

This includes the cooking stations and buffet, with a series of shared dining tables running around the perimeter of the lounge.

The other wing is where travellers can relax before or after their meal.

This vast space is decked with scores of comfortable lounge chairs...

... in a variety of styles and configurations.

There are also several long tables where you can park your laptop or tablet (AC power sockets are underneath the table).

Joining both of those zones together is the cocktail bar.

“The Singapore Lounge has been designed to complement the destination” says Simon Hickey, Qantas International CEO.

“It’s vibrant and elegant, spacious and luxurious, and it’s the perfect environment for our customers to relax before their flight."

Platinum One perks

The Qantas Singapore Lounge replaces the separate First and Business class lounges operated by Qantas and British Airways under their now-defunct joint venture.

But there will still be a few perks reserved for those sitting at the top of the frequent flyer food chain.

Platinum One members of Qantas Frequent Flyer scheme will be offered shirt pressing and a shoe shine, and also have first dibs at reserving one of the 20 shower suites.

(That could come in handy if the lounge ever approaches its capacity of 460 guests.)

Members of the Qantas Chairman's Lounge will find three showers reserved for their use, each with complementary packs of Payot skincare products and even DIY manicure kits.

The finishing touches..

Other creature comforts include 80-inch flatscreen TVs, fast and free wi-fi and plenty of AC powerpoints and USB ports scattered throughout the lounge.

 The Qantas Singapore Lounge is open daily from 2.30pm to 11pm. The wide-ranging access policy covers:

  • Qantas business class passengers
  • business class and first class travellers on oneworld partner airlines
  • Qantas Frequent Flyer Gold, Platinum and Platinum One members travelling on Qantas, Emirates, Jetstar or a oneworld partner airline
  • oneworld Emerald and Sapphire members booked on a oneworld operated and marketed flight
  • Emirates Skywards Platinum and Gold members travelling on either Qantas or Emirates flights
  • Qantas Club members flying on Qantas, Emirates or Jetstar
Australian Business Traveller is visiting Singapore as a guest of Qantas.
David Flynn

David Flynn (David)

[email protected] / @djsflynn

David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.
 

23 Comments

  • mitchimus

    mitchimus

    11 Apr, 2013 04:58 pm

    I look forward to trying it out at the end of the month. Great Plat 1 perk getting first dibs on the showers..just a pity I will not be maintaining Plat 1 when my anniversay date rolls around

    No member give thanks

  • spinoza

    spinoza

    11 Apr, 2013 05:06 pm

    Is it specifically Melbourne's Spice Temple, not Sydney's Spice Temple? :)

    I thought the Sydney one came first? 

    No member give thanks

  • TheRealBabushka

    TheRealBabushka

    11 Apr, 2013 06:28 pm

    David, how many shower suites are there in total?

    I suppose there won't be this mad rush at 6-7pm and 10-11pm for the showers now that you haven't got 2 x A380, 2 x 747 and 1 x 777 vomitting its content all at around the same time!

    No member give thanks

  • David Flynn

    David

    11 Apr, 2013 07:03 pm

    There are 20 shower suites all up.

    No member give thanks

  • TheRealBabushka

    TheRealBabushka

    12 Apr, 2013 12:21 am

    Thanks David. Thank you too for reporting on this!

    I love how they've incorporated a subtle oriental feel in the decor - The wooden wall fixture and the peranakan-style tiles by reception perfectly accentuates the black reception desks and the silver kangaroo fixture on the wall, which ressonates with the colours of the CSM's uniform.

    No member give thanks

  • edy4eva

    edy4eva

    11 Apr, 2013 07:00 pm

    What about Skywards Gold/Plat travelling on EK? 

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  • Waynec

    Waynec

    11 Apr, 2013 07:15 pm

    You will be allowed in. Just show them your boarding pass and the EK Card.

    No member give thanks

  • David Flynn

    David

    11 Apr, 2013 09:40 pm

    Edy: we've confirmed with Qantas that Skywards Gold and Platinum can use the lounge if they're on Qantas or Emirates flighjts.

    No member give thanks

  • edy4eva

    edy4eva

    12 Apr, 2013 10:07 am

    Thanks! I will sample the lounge next Friday then.

    No member give thanks

  • mattdc

    mattdc

    11 Apr, 2013 11:29 pm

    Did I read somewhere (perhaps not here) that there was going to be a seperate area for Platinum and above or did I dream that?

    No member give thanks

  • David Flynn

    David

    12 Apr, 2013 09:50 am

    You must have read that elsewhere, because there's no such thing here - it's all just one big space.

    No member give thanks

  • gippsflyer

    gippsflyer

    12 Apr, 2013 11:39 pm

    The "exposed" ceiling in the dining area jars the eye, a strange choice indeed.

    No member give thanks

  • David Flynn

    David

    12 Apr, 2013 11:57 pm

    They're a requirement of Changi Airport's safety regulations in regard to fires.

    No member give thanks

  • robwillett

    robwillett

    13 Apr, 2013 04:37 am

    Does anyone know, if I arrive on QF5 transiting through SIN for CMB, can I use the lounge?

    No member give thanks

  • nix584

    nix584

    15 Apr, 2013 09:40 am

    You can if your onward flight to CMB is on EK and you're flying F/J or are a Skywards Plat/Gold or QF P1, Plat or Gold or QC member.

    No member give thanks

  • njmal

    nmalon

    15 Apr, 2013 03:16 pm

    Do people on Jetstar Business Max fares get entry to this lounge? I am QF Platinum but have 5 work collegues with me not all of whom have QFF memberships.

    No member give thanks

  • David Flynn

    David

    15 Apr, 2013 03:43 pm

    Nick: yes they do. From http://www.jetstar.com/au/en/planning-and-booking/at-the-airport/lounges:

    "When flying Business Max on a Jetstar operated flight with a JQ, 3K or VF flight number (or QF flight number for Qantas passengers travelling codeshare), passengers departing from airports with a Qantas Club or Jetstar partner lounge will receive complimentary access prior to their international flight where seated in the Business Cabin... Business Class passengers that have not purchased a Max bundle do not receive access to the lounges, unless the lounge is a Qantas Club lounge and the passenger is a Qantas Club member."

    No member give thanks

  • TimH

    TimH

    3 May, 2013 03:12 pm

    Platinum (regular) flyers used to be able to access first class lounges. Now they can access an "integrated" lounge along with lower tiers.  Sounds like another "enhancement" or "streamlining" of the QF FF program.  I am still getting over losing anytime lounge access

    No member give thanks

  • eminere

    eminere

    2 Feb, 2014 03:42 am

    Readers who have visited both the new QF and BA lounges which do you think is better?

    No member give thanks

  • Jeramie Hotz

    jelhot

    5 May, 2014 02:04 pm

    Designed by Sumo & Caon Studio. 

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  • Jeramie Hotz

    jelhot

    5 May, 2014 02:04 pm

    Designed by Sumo & Caon Studio. 

    No member give thanks

  • Rosemary Evans

    Rosie

    5 Feb, 2015 11:26 am

    We purchased 4 business class tickets on Qantas using our frequent flyer points from Adelaide to Singapore and Singapore to Adelaide.  Both legs are via Melbourne.  We are flying Qantas to Melb then Emrates to Singapore.  On the return leg we fly Jetstar business and Qantas.

    We, as business passengers have access to Qantas / Emrates lounges in Adelaide and Melbourne however we have been denied access to the Qantas lounge in Singapore as we are told our Jetstar business frequent flyer booking does not qualify for access.  fWe are told we need a business max fare - one that was not offered by Qantas.  All legs of the travel have Qantas code share numbers but we have been allocated Jetstar so access denied.  Any help on this matter would be appreciated.

    No member give thanks

  • Connor D'Monsoon

    connordude

    28 Sep, 2015 07:22 pm

    Nice lounge, nicely set out and enough capacity so it's not teeming with people, a decent spread of nice n tasty food- cooking station ... And most important of all... Singapore slings... Which I'm sipping on as I write this comment... 10/10 "Red roo"

    No member give thanks

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