Qantas moving to digital lounge passes for credit cards

Qantas moving to digital lounge passes for credit cards

It's out with paper and in with pixels as Qantas moves its single-use airport lounge passes from paper slips to digital invites.

Wallet-sized lounge passes, which can be used to access any domestic Qantas Club and most Qantas international business class lounges (excluding Los Angeles), are currently issued with selected credit cards.

They're also popular items offered for sale on eBay, with each pass fetching between $25 and $50 depending on how distant its use-by date stretches into the future.

However, Qantas is replacing those paper passes with a digital invitation stored and accessed online.

The airline has already made the switch for Silver members of the Qantas Frequent Flyer scheme, who are now receiving their annual allotment of one lounge pass in digital form with the e-card accessible through the Qantas website, and AMEX Qantas Premium cardholders.

Travellers can link their invitation to an upcoming Qantas flight via their frequent flyer number or transfer the digital lounge invitation to another Qantas Frequent Flyer member.

"ANZ Frequent Flyer Black cardholders and those with a Westpac Altitude Black card who have opted in to the Altitude Qantas program will start receiving them in the near future, but in the meantime they can continue to use their paper invitations as normal," a Qantas spokesperson tells Australian Business Traveller.

American Express already provides digital lounge passes for selected AMEX cards – among them the ANZ Qantas Frequent Flyer BlackQantas American Express Explorer and Qantas American Express Ultimate cards – which allow two visits per year to the American Express lounge at Sydney Airport's T1 international terminal.

David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.


  • sdtravel


    16 Mar, 2017 07:29 am

    So the enhancement means that you can't gift them to people with no membership, other OneWorld memberships or Skywards members flying QF then? 

    "Here is a free lounge pass, you may need to pay $90 to use it" (im aware there are free ways to sign up)
    No member give thanks

  • superflyer


    16 Mar, 2017 10:33 am

    I think you've answered your own post. Gifting via QFF is a great option. Not that hard to join (if not already). Plus it deters scalpers.
    No member give thanks

  • mannej


    24 Mar, 2017 12:19 pm

    If you are aware of the free ways to join the QFF Program, why make the comment?
    No member give thanks

  • reeves35


    16 Mar, 2017 07:31 am

    Makes sense but it is hardly revolutionary.  VA has stored lounge invitations on members' Velocity cards for a number of years.
    No member give thanks

  • mannej


    24 Mar, 2017 12:20 pm

    The main difference is the ability to transfer the passes, compared to VA where there is a lot of wastage.
    No member give thanks

  • Teejay Cal


    16 Mar, 2017 09:04 am

    So does anyone have any experience with the digital passes earnt through the Amex? Ie where do these digital lounge passes/ notification of said passes go?
    I've just 'earnt' some from my first annual spend on Qantas with Amex and was planning to hand the hard copies over to my partner, but now it seems like a bit more of a process.
    No member give thanks

  • Emil Cattoir


    30 Mar, 2017 08:51 am

    I just received an email outlining the process for my Amex Premium card passes, seems pretty straightforward
    No member give thanks

  • camtraveller


    16 Mar, 2017 09:19 am

    This is great news.  As Westpac Black card holder I couldn't believe how cumbersome the QF lounge paper invite process was compared to the VA just having them stored on my membership.  Very happy about this move.
    No member give thanks

  • Dante Giacomin


    16 Mar, 2017 08:55 pm

    So much for the change, I received my 2 paper passes from Westpac in the post today.
    No member give thanks


16 Jul, 2019 02:46 pm


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