Qantas cuts credit card fees, adds fee-free booking options

Qantas cuts credit card fees, adds fee-free booking options

Qantas has cut the cost of booking flights by credit card and added a 'fee-free' period for paying with a debit card.

The lower prices, which take effect today, will be a welcome salve to travellers stung by the almost unavoidable cost of paying via plastic.

They come in conjunction with the overhaul of the Qantas website and the Reserve Bank's release of new guidelines for card companies and merchants.

Read: Qantas revamps website: better bookings, fewer frequent flyer seats

For domestic and trans-Tasman flights, the credit card surcharge nudges down from $7.70 to $7.00 per passenger and per booking. International bookings remain fixed at $30.

Debit cards enjoy a more dramatic drop, falling from $7.70 to $2.50 for domestic and trans-Tasman flights, and from $30 down to $10 for international trips.

But if you're using a Visa or MasterCard debit card to book within seven days of travel those fees are waived entirely – although you're likely to pay more for your flight by not booking further in advance.

As before, there's also no fee if you pay using BPay more than seven days before travel.

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David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.
 

16 comments

  • gumshoe

    gumshoe

    26 Jun, 2013 12:14 pm

    Never known a company to rile up its members like QFF do.

    No member give thanks

  • PLATY

    PLATY

    26 Jun, 2013 12:40 pm

    David, if the bpay was free before, why the story tag of "adds fee free booking option"?

    Why not "Qantas cuts domestic and debit card fees"?

    (A minor issue - just grumpy cos of the ASA news... !)

    No member give thanks

  • David Flynn

    David

    26 Jun, 2013 12:52 pm

    Because "fee free booking option" applies to debit cards as well, and that option is new.

    I originally played with "Qantas cuts credit card fees, adds fee-free booking option for debit cards" but felt the shorter version was punchier and still conveyed the essential information (as a rule you try not to use more words in a headline than are needed).

    Likewise, "Qantas cuts card fees" (which covers the cuts to both both debit and credit cards) is less obvious and isn't SEO-friendly.

    No member give thanks

  • PLATY

    PLATY

    26 Jun, 2013 01:48 pm

    No problem - but your choices have subtly created a more favourable headline through the ambiguity incurred

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  • PLATY

    PLATY

    26 Jun, 2013 02:01 pm

    ..in favour of the airline

    No member give thanks

  • Al Glidden

    AlG

    26 Jun, 2013 02:40 pm

    For God's sake, get your hand off it, PLATY!

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  • PLATY

    PLATY

    26 Jun, 2013 05:18 pm

    Al, please do not post rude and abusive comments directed at me.

    No member give thanks

  • David Flynn

    David

    26 Jun, 2013 06:29 pm

    Now Al, you've been here a while, you should know to play the ball and not the man. In other words, feel free to debate any point made but please don't attack the person making it.

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  • David Flynn

    David

    26 Jun, 2013 02:38 pm

    PLATY, I have no idea where you get that from.

    Qantas has cut credit card fees, and it has added a fee-free booking option. How much more straight-forward can this be?

    I suggest that any alleged "subtle favourability" reflects your own reading of this, and in future I'll try hard to resist the tempation to discuss headlines with you.

    No member give thanks

  • PLATY

    PLATY

    26 Jun, 2013 05:25 pm

    David, you headline is ambiguous because it could imply that there was no fee free booking route previously. Like I said above a minor point.

    You probably hit the nail on the head with your reference to Reserve Bank guidelines and before we all get smashed on Dom Perignon tonight in celebration might ponder this indicates QF are finally having to take one step from real or perceived price gouging and lower their business risk.

    If you don't want debate on your webiste, that's fine, becuase I could do without the abusive posts from other members in the face of a difference of opinion. 

    No member give thanks

  • David Flynn

    David

    26 Jun, 2013 06:27 pm

    PLATY: well, some of that depends on your reason for downing the Dom tonight! :P

    Seriously though: I'm okay with measured debate – but on the finer points of headlines being perceived as potentially subtly favourable in one direction or another, I'll pass.

    Cheers!

    No member give thanks

  • PLATY

    PLATY

    26 Jun, 2013 09:49 pm

    David, been drinking Roederer in lieu of Dom, but yeah, a weird night for all being here in BNE with the ALP stuff, the State or Origin and the QF changes!!!

    No member give thanks

  • PLATY

    PLATY

    26 Jun, 2013 09:50 pm

    PS on the other stuff, no problem......

    No member give thanks

  • David Flynn

    David

    26 Jun, 2013 09:58 pm

    PLATY: so the champers is now flowing?

    No member give thanks

  • Al Glidden

    AlG

    26 Jun, 2013 02:40 pm

    Do my eyes deceive me? Has Qantas actually done something RIGHT by its passengers? Is there no fine print revealing some of these costs have in fact gone up?

    No member give thanks

  • PLATY

    PLATY

    26 Jun, 2013 05:04 pm

    From the ABC website

    "...From January 1 next year, merchants will only be able to charge "reasonable" transaction fees that reflect their costs of providing accepting card payments, including bank fees and any extras such as terminal fees.

    Consumer group Choice has accused Cabcharge and other companies including airlines Qantas and Virgin Australia of imposing excessive surcharges on customers that use cards to make payments..."

    and from David above:

    "....they come in conjunction with...Reserve Bank's release of new guidelines for card companies and merchants..."

    In other words, more likely to be a simple compliance move away from the price gouging accusations (by Choice, etc) and potenrtial class actions, etc., than an act of generosity in favour of the Qantas passenger.

    No member give thanks

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