• Air China axes Melbourne-Shenzhen flights (again)

    UPDATE | Having finally launched non-stop Melbourne-Shenzhen flights on June 20 following a string of earlier delays and cancellations, Air China is one again axing its Melbourne-Shenzhen flights, with the service to wrap next month – less than six weeks after it began. Air China's final f...

    POSTED 23 Jun, 2017 22 Comments

  • The feel-good factor: how Qantas wants to change long-haul flying

    Arriving into London at 5am after a 17½ hour flight doesn’t sound like the beginning of a good business trip. It’s more like the start of a zombie marathon as you push through the day, while your hotel bed beckons from the wrong side of the clock. Qantas is setting about ...

    POSTED 23 Jun, 2017 60 Comments

  • Airlines are transforming their airport lounges into restaurants

    "You've got to try the burger." That was the counsel of Kurt Stache, a veteran of airport dining and airline marketing, while briefing me on the various attributes of recent renovations his employer, American Airlines, has completed at New York’s JFK International Airport. This particular...

    POSTED 23 Jun, 2017 3 Comments

  • Japan Airlines upgrades Boeing 787 fleet with Sky Suite III

    Japan Airlines will upgrade its international Boeing 787 fleet to the carrier's latest Sky Suite III business class seat from July. The third-gen Sky Suite is based on the same business class design and 1-2-1 layout as popularised by Cathay Pacific. The seats convert into a 78 inch (1.98 me...

    POSTED 22 Jun, 2017 12 Comments

  • Reader contest: win a trip to Hong Kong with Virgin Australia

    Get ready to head to Hong Kong with Virgin Australia in this exclusive Australian Business Traveller reader contest. Virgin Australia will be flying two readers of Australian Business Traveller from Melbourne to Hong Kong and back – and not just on any flight, but ...

    POSTED 22 Jun, 2017 0 Comments

  • Etihad scraps free chauffeur drive for business, first class

    Etihad Airways is cutting back its free chauffeur drive service as of July 3. Business class and first class travellers in all cities other than Etihad's home port of Abu Dhabi will now be charged for the service, at what the airline describes as 'specially negotiated rates' through designated l...

    POSTED 22 Jun, 2017 9 Comments

  • How to claim missing Emirates Skywards miles after your flight

    When you fly with Emirates, any frequent flyer points you’re owed will usually appear in your Emirates Skywards account automatically – but from time to time, those points simply never arrive, and that’s when you’ll need to claim your share by submitting a request. The pr...

    POSTED 22 Jun, 2017 0 Comments

  • Business travellers: what's your 'cloud' of choice?

    TALKING POINT | Cloud computing – or 'online storage', to use a less sexy but more accurate moniker – has fast become part of the business traveller's tech toolkit. Being able to save or copy documents into a secure online location isn't just about keeping your work and other vital d...

    POSTED 22 Jun, 2017 3 Comments

  • The most interesting late-night room service around the world

    We’ve all been there: bleary-eyed from a long flight that lands after dark, staring down an even-more-exhausting work trip ahead. You drop your luggage in your hotel room, grab the room service menu, and flip straight to the "late night" pages... only to find there’s nothing but chees...

    POSTED 22 Jun, 2017 2 Comments

  • Emirates stalls on A380 order until superjumbo's fate is clear

    Emirates, the world’s biggest operator of the Airbus A380 superjumbo, said it’s reluctant to place a further order for the double-decker jet until the future of the slow-selling model becomes clear. With Airbus mulling production cuts if no new deals are secured this year, Dubai-base...

    POSTED 22 Jun, 2017 0 Comments

  • Hainan Airlines plans Brisbane-Shenzhen flights

    UPDATE | After previously listing new Brisbane-Beijing flights in its booking schedule, Hainan Airlines is swapping out Beijing in favour of Shenzhen, with non-stop flights planned to commence from September 20 2017. Curiously, timings of the new Brisbane-Shenzhen flights mirror the original Bri...

    POSTED 21 Jun, 2017 8 Comments

  • Sydney Airport's Opal card loophole exposed

    A little-known loophole in Sydney's Opal card is allowing travellers a nearly free ride to Sydney Airport's domestic and international stations – and it's costing the NSW Government an estimated $1.3 million in lost revenue. The trick lets users skip the $13.80 'access fee' levied at the p...

    POSTED 21 Jun, 2017 22 Comments

  • Bulk-buy United miles for huge savings on business, first class flights

    UPDATE | A new United Airlines 'buy miles' promotion is underway, giving bonuses of up to 75% on MileagePlus purchases through 2:59pm (Sydney time) on July 4 2017 which can then be redeemed for travel on Air Canada, Singapore Airlines, Thai Airways, United Airlines and other Star Alliance members...

    POSTED 21 Jun, 2017 57 Comments

  • Earn bonus Qantas status credits with a new ANZ credit card

    Qantas status credits are normally given as a reward for flying with the Roo and its alliance partners, and help you climb the ladder to Silver, Gold and even Platinum frequent flyer status – but thanks to ANZ, there’s also a sneaky way you can earn some bonus status credits through y...

    POSTED 21 Jun, 2017 0 Comments

  • Malaysia Airlines eyes new European route for Airbus A350s

    Malaysia Airlines will use its new Airbus A350 jets to open a second destination in Europe following next year's launch of A350 flights between Kuala Lumpur and London. However, the Oneworld member has axed plans to send the A350 to Auckland and has ruled out other destinations such as Australia...

    POSTED 21 Jun, 2017 5 Comments

  • Here are the 'Aussie icon' names of Qantas Boeing 787 Dreamliners

    After a public competition to name the first eight members of the Qantas Boeing 787 fleet after 'Aussie icons', the airline has revealed which monikers made the cut. And they are: Dreamtime Great Southern Land Uluru The Great Barrier Reef Skippy Quokka Boomerang Waltzing Matilda Tho...

    POSTED 21 Jun, 2017 23 Comments

  • Boeing's vision of the future has no place for the 747 or A380

    Boeing sees the future and it doesn’t include jumbo passenger jets. Not its own iconic 747 – but not the Airbus A380 'superjumbo', for that matter. The US planemaker has dropped the category reserved for four-engine behemoths from its annual forecast for the commercial-aircraft marke...

    POSTED 20 Jun, 2017 15 Comments

  • Malaysia Airlines cancels Darwin-Kuala Lumpur flights

    Malaysia Airlines is pulling the plug on flights between Darwin and Kuala Lumpur, with the last flight from the NT capital to Kuala Lumpur on July 28. "As part of our ongoing network optimisation program, Malaysia Airlines Berhad (MAB) has recently conducted a detailed commercial review of our A...

    POSTED 20 Jun, 2017 9 Comments

  • JAL now offers free inflight Internet on all Japanese flights

    Japan Airlines is now providing free inflight WiFi across all domestic routes. The Oneworld member and Qantas partner previously charged passengers ¥400 (A$4.70) for a quick 30 minutes or between ¥500 (A$5.90) to ¥1200 (A$14.15) to stay connected throughout the entire flight, dependi...

    POSTED 20 Jun, 2017 3 Comments

  • Photos: inside Singapore Changi Airport's new T4 terminal

    As the opening of Singapore Changi Airport's new Terminal 4 draws near, here's a sneak peek at what travellers will see inside the large lush space. First up, get ready for a sea of self check-in machines.  "T4 will be Changi Airport's flagship terminal for self-service processes" s...

    POSTED 20 Jun, 2017 17 Comments

  • Outgoing passenger departure cards will be axed from July 1st

    Those bothersome and largely redundant Outgoing Passenger Cards are finally being binned for good, with international travellers no longer required to fill out the green forms from July 1, 2017. This means there’ll be one less bit of paperwork standing between you and your flight – o...

    POSTED 20 Jun, 2017 32 Comments

  • Qantas Club, Gold & Platinum access to Alaska Airlines lounges

    Qantas frequent flyers and Qantas Club members will enjoy access to a wider range of Alaska Airlines lounges following an upgrade of the partnership between the Flying Kangaroo and the Seattle-based carrier. From today, Qantas Frequent Flyer members with Gold, Platinum or Platinum One status, al...

    POSTED 20 Jun, 2017 10 Comments

  • Top five credit cards for earning Qantas frequent flyer points

    Banks across Australia are cutting the number of frequent flyer points that credit card users can earn in response to the Reserve Bank’s new cap on credit card ‘interchange fees’ – so if your existing plastic is about to become less fantastic, it's time to make a move. Fo...

    POSTED 20 Jun, 2017 8 Comments

  • The best business class seats on Sydney-Honolulu flights

    Whether you’re jetting to Hawaii for work or play, several airlines can take you there in business class, including Qantas, Hawaiian Airlines and low-cost option Jetstar. On some flights: fully-flat beds with direct aisle access as travellers are now coming to expect, while on others, seat...

    POSTED 20 Jun, 2017 7 Comments

  • Qatar confirms Paris, New York are next for Qsuite business class

    Qatar Airways has confirmed Paris and New York as the next destinations to see the airline's new Qsuite business class berths, following the debut of the 'super business class' on Doha-London flights from June 24, 2017. The Oneworld member airline runs three flights daily between Doha and Paris,...

    POSTED 20 Jun, 2017 2 Comments

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