How to discover your Uber passenger rating

How to discover your Uber passenger rating

Uber users can rate their drivers at the end of each ride – but did you know that the drivers can also rate you?

Yep: every time you hop out of that Uber ride, your driver has the opportunity to rate you on a scale of one to five.

When you request an Uber pick-up the average rating appears under your name in the special Uber app used by drivers – giving drivers the opportunity to pass on jobs involving low-rated passengers.

So how do you find out what rating you're carrying around?

1. Open the Uber app, tap your profile icon and then tap the Help menu option.

2. Tap the Account menu

3. On the next screen, tap at I'd like to know my rating

4. Click the Submit button and you're done.

You'll shortly receive an automated email from an Uber rep containing your rating – if it's on the low side, that might explain why you're not getting as many prompt pick-ups as you'd expect.

"An Uber trip should be a good experience for drivers too," Uber reasons. "Drivers shouldn't have to deal with aggressive, violent, or disrespectful riders."

Don't forget: if you join Uber using the special Australian Business Traveller invitation code of UberAusBT you'll automatically get $25 in free credit towards your first Uber ride.

Follow Australian Business Traveller on Twitter: we're @AusBT

David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.
 

22 comments

  • abudhabi1

    abudhabi1

    29 Sep, 2015 08:38 am

    I would be more keen to know form the suckers who signed up how to get out of the accounts and take their business elsewhere.They have all been brain washed into thinking that Hughes,Astra and Brunel amongst others to name but a few are old fashioned and nowhere as good.

    No member give thanks

  • Chris_PER

    Chris_PER

    29 Sep, 2015 10:30 am

    What. we're suckers for signing up, saving money, tracking your ride, rating your driver and receiving a generally much better service than a taxi? OK.  Not all of us can afford charter vehicles/chauffeur services every week.

    No member give thanks

  • Broderick Boyd

    brobro

    29 Sep, 2015 09:17 am

    I just submitted my request.....fingers crossed haha. UBER is a fantastic way to travel. I generally pay about 15% more then a normal taxi but when you get picked up in a BMW 7 Series or Chrysler , who am I to complain.

    No member give thanks

  • Hugo

    Hugo

    29 Sep, 2015 01:37 pm

    7 series or Chrysler. One of these things is not like the other...

    Seriously, the Chrysler 300 is fine, but it's the closest equivalent the US has to a Falcon these days, it's nothing fancy. Starts at $31,695. 

    No member give thanks

  • johnaboxall

    johnaboxall

    29 Sep, 2015 09:23 am

    Awesome, 4.8. Thanks for that. 

    No member give thanks

  • David Flynn

    David

    29 Sep, 2015 09:31 am

    4.8 for me also. Clearly not quite enough love..! :(

    No member give thanks

  • Broderick Boyd

    brobro

    29 Sep, 2015 09:47 am

    I just received a response.....5/5. It probably pays not to talk to the driver about the weather haha

    No member give thanks

  • russell

    russell

    29 Sep, 2015 09:53 am

    4.7 for me. Must have gotten out of the wrong side of the bed one morning.

    No member give thanks

  • madge

    madge

    29 Sep, 2015 10:07 am

    4.7 here - probably a consequence of my lack of tips..

    No member give thanks

  • Daniel Nolan

    dan3r3

    29 Sep, 2015 10:53 am

    4.6 for me... seems like I've been a bit naughty!

    No member give thanks

  • jubbing

    jubbing

    29 Sep, 2015 02:45 pm

    It's weird, when I first checked I was 4.7/5, but then I complained about one driver (long story) and Uber not only refunded me for that ride, but then the next time I checked my rating it rocketed up to 5/5. 

    That's probably not the right way to do it, but i'm curious as to how they actually work on their rating. 

    No member give thanks

  • TheRealBabushka

    TheRealBabushka

    29 Sep, 2015 04:31 pm

    What I find most interesting about Uber is the pride and service that drivers seem to have in delivering service. A marked difference is most particularly noted of drivers from ethnic communities, where in the case of your regular yellow cabs, drivers appear less convivial and more hard-pressed.

    It does make me wonder, are we in effect promoting a "7 Eleven" wage rorting system when using the normal yellow "standard" taxi service? Are our state governments pushing the letter of the law, by persecuting Uber and missing the big picture?

    No member give thanks

  • Jack

    jackthomas

    29 Sep, 2015 05:34 pm

    4.3... Ultra confused by who I must have pissed off, I thought I was lovely... :P 

    No member give thanks

  • mberzins

    mberzins

    29 Sep, 2015 07:34 pm

    4.9 hmm which driver did I disappoint ? !!

    No member give thanks

  • Bizflyer

    Bizflyer

    30 Sep, 2015 05:23 am

    Well I need to change at 3.1!

    No member give thanks

  • jubbing

    jubbing

    12 Oct, 2015 07:22 pm

    Damn, that's the lowest passenger rating i've ever seen!

    No member give thanks

  • comm_cousin

    comm_cousin

    30 Sep, 2015 09:21 am

    Don't know why you bother with ratings etc. I use Chauffeur service. He waits for me in the terminal (even if the flight is delayed) and P'up in either BMW750 or Caprice. Cost: Apt/Langham Htl = Taxi $64.00 vs Chauffeur $80.00, for 16bucks I know which I choose.

    No member give thanks

  • TheRealBabushka

    TheRealBabushka

    30 Sep, 2015 11:37 am

    There is something exciting about breaking the stranglehold of these taxi and and limousine services.

     

    No member give thanks

  • ausdt

    ausdt

    30 Sep, 2015 12:58 pm

    Each to their own, but that's still a 25% premium you're paying. Do the trip often enough and it adds up. I'd rather take an Uber, keep the extra money in my pocket and put it towards an experience I'll actually love (vs a few rides in the back of a BMW).

    No member give thanks

  • Chris_PER

    Chris_PER

    1 Oct, 2015 09:43 pm

    For someone like myself who travels to and from the airport each week, that $16 is a lot of money over a year...

    No member give thanks

  • abudhabi1

    abudhabi1

    4 Oct, 2015 11:06 am

    I'll never be converted to using Uber.Half these people expect Champagne Service on a Beer Budget.For Instance you pay $90 for a pick up for a special event with any of the well known companies and a Caprice or a Audi SHOW UP You are not going to complain and say where's that Mercedes or JAG I was promised.If this avoids being in a Cab at any price that stinks like a Curry House all the better.

    No member give thanks

  • abudhabi1

    abudhabi1

    6 Oct, 2015 09:30 am

    The downside with Uber is you cannot switch back to using your Hughes,Astra or Brunel for those special events as they can find out where and why the client is doing that.

    No member give thanks

Guest

22 Jul, 2019 05:57 am

×
×

Forgot Password

If you’ve forgotten your password, simply enter your email address below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.

×

Resend activation email

If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.

×