First photos: Qantas reveals new Hong Kong, Los Angeles lounges

First photos: Qantas reveals new Hong Kong, Los Angeles lounges

UPDATES | The Qantas Hong Kong Lounge is now open is now open, with the new Qantas Los Angeles business lounge to follow in early May.

PREVIOUS | Qantas will unveil slick new lounges at Hong Kong and Los Angeles airports next year, and we've got full details and the first photos.

Well, okay, these are actually computer-generated artist's impressions – but they'll still give you a sneak peek at what's in store. And we like what we see.

The Qantas Hong Kong Lounge

Set to open in March 2014, the new Qantas Hong Kong Lounge is based on the same concept as the Qantas Singapore Lounge – which includes being a single integrated lounge for all business class and first class passengers (along with Qantas Gold and Platinum-grade frequent flyers and their oneworld card-holding equivalents).

This means there'll be no dedicated Qantas lounge for first class passengers – although Cathay Pacific's excellent The Wing First Class lounge is barely ten minutes' walk away.

However, as with the Qantas Singapore Lounge, there will be some form of 'service differentiation' for travellers booked into first class along with Platinum One  and Chairman's Lounge members.

In Singapore that includes a valet service with shirt pressing and a shoe shine, although what's on offer for the Hong Kong lounge is yet to being finalised.

Read: Qantas Singapore Lounge – a dash of luxe for Lion City travellers

The entry to the Qantas Hong Kong lounge has a similar look and feel to the Qantas Singapore Lounge

The Qantas Hong Kong Lounge will be crafted by Sydney-based architectural firm Sumu Design, which also created the airline's Singapore lounge.

And as with its Singapore sibling, it's the wining and dining in the Hong Kong lounge which will see the biggest upgrade.

The menu will be drawn from Neil Perry’s Rockpool and Spice Temple restaurants with regionally inspired Asian flavours and ingredients.

Yum cha trolleys serving dumplings will weave throughout the lounge, with a 'tray around' service and buffet similar to the Qantas' Sydney and Melbourne international business lounges.

The seating will include a communal dining area.

The Qantas Hong Kong Lounge showing part of the dining area and the bar

There'll also be a Spice Temple BBQ Bar with views across the airport where customers will be able to enjoy signature cocktails, wines, spirits and a full barista service.

The Qantas Los Angeles Business Lounge

April 2014 will see the staged opening of the new Los Angeles Business Lounge in the recently renovated Tom Bradley International Terminal at LAX.

Located on level 5 of TBIT with room for almost 600 passengers it will be more than twice the size of the current lounge, and will be jointly owned by Qantas, Cathay Pacific and British Airways, with Qantas as the managing airline.

This will be followed by a new Qantas First Lounge in the second half of 2014.

Here's the layout for Qantas' new LAX lounges. 

LAWA/AusBT

LAWA/AusBT

So what will they look like inside?

The standout feature will be a circular internal fireplace around which travellers can relax and socialise.

The menu will be inspired by a mix of local West Coast US and Asian flavours, with a view from the dining area into the kitchen. 

Contemporary style and warm design are hallmarks of Qantas' new business class lounge at LAX

There'll also be a wine bar offering signature cocktails and bar snacks plus seating surrounding a central glass atrium.page1image23392

An interesting seating area in Qantas' new business class lounge at LAX

"This multi-million dollar investment in our international lounges delivers on our promise to continually invest in our customers and benchmark Qantas as the airline of choice for global travellers" says Simon Hickey, Qantas International Chief Executive Officer.

“Our customers consistently tell us that Qantas lounges are a key part of their journey. And the success of our new Singapore lounge reaffirms our strategy of investing in international lounges which are just as important for our customers."

Enjoy more great Qantas Lounge articles from the Australian Business Traveller team!

Expert tips to make the most of the Qantas First Lounge

How seasonal menus are crafted for the Qantas First Lounge

How some cheap Jetstar domestic flights can get you into the Qantas first class Lounge

Behind the scenes – fine dining at the Qantas First Lounge

Pre-flight bliss: The Spa at the Qantas First Lounge

Photos: Inside the Qantas Chairman's Lounge

Follow Australian Business Traveller on Twitter: we're @AusBT 

David Flynn
David Flynn is the editor of Australian Business Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.
 

34 comments

  • Hugo

    Hugo

    31 Oct, 2013 12:25 pm

    Did they really only release two CGI images of each lounge? 

    Well, if that's all they're giving us then I'll nitpick on those. I don't like the giant round table or giant round lounge, which seem to be a deliberate theme. I'm usually in the lounge alone, or at most in a very small group, I have no desire to sit on a big communal table with a bunch of... the other sorts of people you find in lounges.

    No member give thanks

  • hutch

    hutch

    31 Oct, 2013 12:41 pm

    I'm sorry, but really? "the other sorts of people you find in lounges"... Are you referring to pleasant individuals like yourself Hugo?

    Good to see QF spending some money. Now just need to move forward with those A330 refurbs sooner than 2030 (sorry, I mean late 2014).

    No member give thanks

  • Hugo

    Hugo

    31 Oct, 2013 12:47 pm

    Indeed I am! I wouldn't want to socialise with me if I didn't already know me, and particularly not on a day when I'm all jetlagged and stinky.

    No member give thanks

  • sagidec

    sagidec

    31 Oct, 2013 01:03 pm

    Thumbs up on shower facilities in lounges..

    Need them bad in hot and humid weather...

    No member give thanks

  • moa999

    moa999

    31 Oct, 2013 12:37 pm

    So a step-up for Gold/ Business travellers in HK, and another slap in the face for Platinum only - who get no additional benefits.

    From the CGI of HK, appears to be in the same position as the current First Lounge (due to open roof) which would mean a serious reduction in total lounge space.

    Thw wooden roof in LAX looks good.

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  • AusFlyer

    AusFlyer

    31 Oct, 2013 02:19 pm

    Do you really think it's a slap in the face? Remember that these lounges are not in a home port (or home country) so I think they look pretty darn good considering what other airlines offer in foreign ports. I don't know of many airlines that really offer decent lounges in ports outside their own domain. 

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  • sagidec

    sagidec

    31 Oct, 2013 01:02 pm

    Why go to Business Lounge when you can enter First Class Lounges?

    Was in Singapore and because it's not a Oneworld hub, no First Class Lounge...

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  • TheRealBabushka

    TheRealBabushka

    31 Oct, 2013 01:22 pm

    Too few pictures to comment but any changes from its current state is a good thing!

    April 2014...would that be before or after Easter?

    Here's a general question about the QF LAX lounges.

    Do you have to tip staff? I'm always in a jam...I never know if they're Qantas employees and get a decent wage or US contract staff who get paid peanuts. And they're so very good at what they do as well...

    Thoughts anyone?

    No member give thanks

  • Robert Eden

    reno
    Banned

    31 Oct, 2013 02:25 pm

    TRB,lounge staff in lax work for a passenger service company,as per there ID .They are not QF staff.Recently showed a p  b/pass got a b/label,then told to go to the bus lounge and show b/pass  and got blue label,sat back in the small p lounge and thought i tipped it helps.Not shore TRB if this was  beverage available to BA or CA first pax and was in  the back room,but this bevrage was not available in the QF P lounge.You also get a shower faster.That said QF staff say tipping is not expected,

    No member give thanks

  • MissBasset

    MissBasset

    1 Nov, 2013 02:06 pm

    Not really sure what Robert means. If a tip changed hands, to whom was it made, to provide entree to a hitherto unknown 'back room'?

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  • Robert Eden

    reno
    Banned

    3 Nov, 2013 01:13 pm

    Bar tender.

    No member give thanks

  • MissBasset

    MissBasset

    3 Nov, 2013 01:51 pm

    So, Robert, I was in the lounge only a few days ago, and feeling pretty tired and plainly not awfully alert, I missed any hint of this exclusive lounge. Was the man at the desk at the far reaches of the lounge the gatekeeper perhaps? I guess P FF's deserve something better than the current lounge, which is pretty ordinary.

    No member give thanks

  • Robert Eden

    reno
    Banned

    3 Nov, 2013 02:33 pm

    Mb,upon entry to the bus lounge there is a P lounge to the right.In the lounge they tell you to go to the bus lounge and show your P boarding pass.You get a blue label scotch which is not available in the QF P lounge,You may be aware this lounge also services BA and other airlines.The back room to which i refer is a store room,i never said a lounge.My earlier comments to the TRB,s posting were in regarding tipping,you should try it. 

    No member give thanks

  • MissBasset

    MissBasset

    3 Nov, 2013 03:24 pm

    Got it. My sojourns to the B lounge in LAX are always in-transit stops from/to JFK. At that stage of the journey I am not overly fussed about what is on offer in the lounge other than somewhere quiet to strech out and grab a barista-made coffee or the like and check emails. The current long trek from the gate to the lounge is good exercise I suppose.

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  • Hugo

    Hugo

    31 Oct, 2013 03:45 pm

    If someone pours you a drink in the US, tip 'em a dollar. It's pretty silly when they've done nothing except pour a beer, but them's the breaks.

    I can't think of anyone else at a lounge whom you could possibly have occasion to tip.

    No member give thanks

  • Worldflyer90

    Worldflyer90

    31 Oct, 2013 04:24 pm

    I think the lounges as shown here have a nice warmth to them, though I agree with earlier comments about the flawed concept behind such a communal lounge concept. I know that many disagree with me, but I feel that the loss of a dedicated First class/ Platinum zone is a step backwards. In Hong Kong particularly as QF remains the only airline to offer an F Class product to and from Australia, though is driving passengers to sample CX's premium F lounge experience. 

    I'm not entirely certain but it seems that JQ Hong Kong will eventually have passengers using this space too if they hold QC membership, which I fear will lead to the zoo-like atmosphere of the Qantas Pub in Singapore. Anyway, just my opinion on that one folks, thanks for the heads up with the article! 

    No member give thanks

  • James Twining

    jamest

    31 Oct, 2013 04:30 pm

    Great scoop David and Ausbt team! The lounge impressions are a positive first sign - if only the new Qantas J Class seats/suites would be launched at the same time! 

    No member give thanks

  • Skipp

    Skipp

    1 Nov, 2013 12:09 am

    Seriously... No first class product in the terminal, or incentive to be a platinum member at Qantas. How is a shoe shine or someone ironing your shirt, the big differentiation... Wow!

    No member give thanks

  • eminere

    eminere

    1 Nov, 2013 02:11 am

    Those artist renderings (if you can call them that) are really awful...

    No member give thanks

  • Lucky_man

    Lucky_man

    1 Nov, 2013 10:33 am

    Forgive my ignorance.  For HKG does this mean still two lounges but the plit is

    1st/Plat/Business/Gold and seporate Qantas Club

    Or is this lounge going to overrun with Qantas Clubbers.

    One of my frustrations is how Lounge has become to mean the same as Pub and the last thing I want to do is visit a pub before my flight.

    No member give thanks

  • Bagman

    Bagman

    1 Nov, 2013 11:00 am

    Thats a very good question

    No member give thanks

  • David Flynn

    David

    1 Nov, 2013 11:12 am

    No, for Hong Kong there will be only the one lounge for everyone - first & business class, QFF Gold & Platinum, Qantas Club and eligible Emirates & Oneworld travellers. As the Qantas Hong Kong lounge is modelled on the Qantas Singapore Lounge concept, one can expect the same access rules to apply - see http://www.qantas.com.au/travel/airlines/lounge-locations/singapore/qantas-lounge-terminal-1/international-lounge-the-qantas-singapore-lounge/global/en for a full list of who gets into Singapore.

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  • undertheradar

    undertheradar
    Banned

    1 Nov, 2013 10:50 am

    ...why build / keep a seperate dedicated  FIRST (and and a few other 'entiltled' pax) LOUNGE..along with the added costs involved..it's NOTt their home port..its not a large percentage of extra pax.. who knows whats in the pipeline in the near future...and using some peoples thinking.. EVERY airline that flies a F/C cabin to/from ANY port (excluding their 'home' port) in the world should maintain their OWN seperate 'branded' F/C LOUNGE..(Iyou will find it's not the case with many airlines)

    No member give thanks

  • Lucky_man

    Lucky_man

    1 Nov, 2013 11:35 am

    I agree it makes little sense for QF to have a 1st loung when CX are doing a good job.  Sin is different - last time I flew through there there was a real shortage of 'credible' lounges.

    No member give thanks

  • Worldflyer90

    Worldflyer90

    1 Nov, 2013 12:04 pm

    To a large extent agree with what you're saying, though the majority of world leading, premium airlines do not have programs like Qantas Club that allow access to their lounges for those who do not fly regularly enough to earn the benefits in their own right,  or are not in a premium cabin. 

    Moreso, Qantas maintains an extremely generous guesting program, where a QC member can bring in basically their entire family. As a platinum member I have no problem sharing a lounge with other high-status pax, but I do think this is part of a wider issue. I do not have a family, and I appreciate many disagree with my opinion, but I think a BA style lounge access policy of "a guest is a guest" regardless of age works better. 

    Again, just my opinion. Have a nice weekend :)

    No member give thanks

  • undertheradar

    undertheradar
    Banned

    1 Nov, 2013 01:03 pm

    dont get me started on airlines' FFer programmes....they are the worst thing ever invented! ..every man and his dog (and kid) belongs to one..along with the 'guesting' policies...airports and airlines have a finite space available for lounges etc...yet airlines just keep adding an infinite number of pax eligeable to the finite resources / spaces available...it's oversaturated and something's gotta give!!

    No member give thanks

  • TheRealBabushka

    TheRealBabushka

    1 Nov, 2013 05:29 pm

    Gosh, how dare you suggest we end middle class welfare in Australia? :p

    No member give thanks

  • MissBasset

    MissBasset

    1 Nov, 2013 11:04 am

    Where exactly will the new LAX Qantas lounge be located? Impossible to tell from the layout plan shown in this article. I hope it is a lot closer to the new QF gates than at present. I also hope it will eliminate the need to use the world's slowest and temperemental elevator to get to the lounge level!

    No member give thanks

  • Colin Barnes

    Barnsey

    1 Nov, 2013 06:57 pm

    All well and good if you're travelling out of LAX to Melbourne or Sydney, but Brisbane passengers travel from Terminal 4... which means the AA Domestic lounge... one 'cocktail voucher' per visit, no complimentary food, and a very ordinary 'pay' menu.. and if you like a decent red wine, forget it! Can we start a petition to get Brisbane flights back into Tom Bradley?

    No member give thanks

  • crosscourt

    crosscourt

    2 Nov, 2013 11:08 am

    Not in favour of this. If i am paying more for first then i want that exclusivity. I will save the airline some money, will go to the CX 1st lounge bfore boarding QF flight.

    No member give thanks

  • Robert Eden

    reno
    Banned

    2 Nov, 2013 03:59 pm

    Get over it Worldflyer90.AS a plat with QF i wouid love all dedicated p lounges at all ports.But your talking QF,and if  it was not for paying QF club members you would  not have dedicated lounges.REmember all QF did in SYD and BNE,plus other lounges is put up a partician and reduce space of the existing QF club lounge.Try any nite in any DOM bus lounge free loaders all over.You also should do some reserch most world airlines are membership,either paid,or prefered credit card entry.And some in Asia should you reside in that country also provide paid membership even though it is not available to foreign residents.     

    No member give thanks

  • Lucky_man

    Lucky_man

    2 Nov, 2013 04:03 pm

    I should remind all of the universal truth of lounge entry requirements.  The ideal lounge entry level is the one that sees me just qualify and excludes the most other people.  This is the one that most will agree an but airlines simply can not implement!

    No member give thanks

  • MissBasset

    MissBasset

    2 Nov, 2013 04:28 pm

    Robert is fortunate there is not an English grammar and spelling proficiency requirement for entry to any QF lounge.

    No member give thanks

  • Robert Eden

    reno
    Banned

    3 Nov, 2013 03:19 am

    Thats true.

    No member give thanks

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