Virgin Australia passengers travelling on international flights can, at long last, use online check-in to select their preferred seat, attach their frequent flyer number and print their boarding pass before heading to the airport.
Open between 24 hours and 90 minutes before departure, it’s available to guests departing directly on a Virgin Australia international flight – such as Sydney-Los Angeles – along with passengers with domestic to international connections (and vice versa), like Canberra-Sydney-LA.
There’s just one catch: for online check-in to work, Virgin Australia needs to be the first airline you fly as part of your journey that day... so if you’re jetting from London to Abu Dhabi with Etihad and connecting home with Virgin Australia, you’ll need to obtain your Virgin boarding pass at the airport.
During online check-in, you’ll have the option to print or email your boarding pass – and on flights departing New Zealand, to receive a digital mobile boarding pass too – although from Australia, you’ll still need to carry a printed copy.
Selected airports will also offer dedicated bag drop counters for international travellers who check-in online, which is also where passports and any relevant visas can be sighted.
Receiving boarding passes early allows business class passengers and Gold- and Platinum-grade frequent flyers to zip straight through from kerb to lounge when travelling with only cabin baggage – but allow a little extra time at the boarding gate instead to have your documents checked.
Online check-in remains unavailable for flights departing Nadi (Fiji) and Port Moresby due to local regulatory requirements.