Emirates is withdrawing its chauffeur drive service on business class and first class tickets booked using Skywards frequent flyer miles.
From 1 March 2019, the popular chauffeured ride to and from the airport will no longer be available for 'classic rewards' flights made with Skywards Miles.
Miles-based upgrades from economy to business class will also lose the chauffeur drive option.
The airline has confirmed these changes in updates to the Terms & Conditions page for its chauffeur-drive service.
The changes also appear to extend to Emirates business class and first class flights booked using Qantas Points, as the airline also states "Chauffeur-drive service is not available on reward tickets booked via Emirates Skywards airline partners for travel on Emirates." Qantas is considered as one of many Emirates Skywards partners.
Qantas introduced a similar chauffeur-drive service for business and first class flyers as part of Qantas/Emirates alliance launched in April 2013, with both airlines using the same company – Brunel Worldwide Chauffeur Drive – as their contractor.
However, Qantas has advised Australian Business Traveller that it will continue to offer its chauffeur drive service for business class or first class travellers who book their trip with frequent flyer points.