Easy ways to stop your Qantas Frequent Flyer points expiring

Easy ways to stop your Qantas Frequent Flyer points expiring

"How do I stop my Qantas Frequent Flyer points from expiring?" is a question we often get from the not-so-frequent flyers – but it's more common to hear screams of fury after Qantas points have expired, because many people don't realise their points have a very strict use-by date.

It doesn't matter if you're sitting on just one thousand Qantas points or a stash of hundreds of thousands. You'll lose all your Qantas points once your account is inactive for 18 months.

It might not seem fair but those are the rules, under section 9.2.2 of the QFF Terms and Conditions:

All Points held in a Qantas Frequent Flyer account of a non-Active Member will expire at the end of the 18th consecutive month for which the Member has not earned Points or Status Credits or redeemed Points (excluding any transfer of Points to or from an Eligible Family Member).

(There's one exception to this: if you joined Qantas Frequent Flyer before 1 July 2010, you have an additional three-year grace period before those points earned prior to that date expire.)

This sudden drop in activity can occur for a number of reasons: you're simply not flying as much, you're flying with Qantas but funneling the points into the frequent flyer program of a partner airline, or you're using an airline that's not affiliated with Qantas,

Whatever the reason, there's a simple way to keep all your points even after a near-18 month lull: get some activity happening on your Qantas Frequent Flyer account.

Any activity will do. It doesn't have to mean taking a flight, because you don't have to fly to earn Qantas points. We've put together a few of our favourites.

The everyday standby

Get a Woolworths Everyday Reward Card and link it to your Qantas Frequent Flyer account. Keep the card with you and swipe it at the checkout every time you shop at Woolies.

If you spend more than $31 during one visit to Woolies you'll earn QFF points. Not many, but all it takes it one Qantas point being added to your account to keep all your points valid for another 18 months.

This has got to be the eaisest way to ensure your points never expire.

The oldies but goodies: credit cards, hotels and car rental

There are over a dozen credit or charge cards you can link to your Qantas Frequent Flyer account -- and every time points get transferred, that counts as activity.

If one of these cards is languishing at the back of your wallet, consider pulling it out for a purchase if you need to keep your frequent flyer account active.

You can also earn points shopping at David Jones with DJ's own Storecard.

Qantas has dozens of partner hotels within Australia and overseas. A single stay at those hotels will net you the points necessary to keep your account active, so make sure you always ask whether you can get Qantas points when you check in.

Renting a car from Avis or Budget will net you Qantas points too. Weekends are often good value for car rentals, and an extra car can be useful if there's more than one of you in the house.

The more unusual options

Buy some wine: Qantas' epiQure gourmet & wine club is a delicious way to keep your frequent flyer account active, and you get some decent wine out of the bargain too. Read more about epiQure...

Go out for dinner: you can earn Qantas points at over three hundred Australian restaurants. So go out for a meal -- and don't forget to swipe your Qantas frequent flyer card. 

Pay for your phone: if you've got an Optus account, you can earn Qantas points with it. Link up the accounts in good time and your phone spend will keep your Qantas frequent flyer account active. Read more about the Qantas/Optus partnership...

Say it with flowers: Qantas Frequent Flowers (see what they did there?) net you Qantas points as well as the brownie points you earn for the flowers in the first place.

Enjoy an evening out: if you're up for some live entertainment, consider booking a play or show through Qantas Box Office

Pick a more expensive Jetstar fare: if you've ended up flying Jetstar instead of Qantas, you might want to stump up a bit of extra cash for a Business Max, Economy Starter Max or Economy Starter Plus ticket -- you won't earn points on Economy Starter or Business fares.

...and many more: from buying a car to choosing insurance to tinting your vehicle's windows to using a printing service. Keep your eye on the "How to Earn Points" page and the email inbox that your Qantas Frequent Flyer announcements come to for anything new.

The bottom line? If you can't earn a single solitary Qantas point over an 18 month period, you're just not trying!

Follow Australian Business Traveller on Twitter: we're @AusBT

John Walton

John Walton (John Walton)


Aviation journalist and travel columnist John took his first long-haul flight when he was eight weeks old and hasn't looked back since. Well, except when facing rearwards in business class.


  • sagidec


    10 May, 2013 10:13 am

    Definitely good tips there. I'm not the frequent flyer but I definitely am seeing points being funnelled into the account just from everyday life other than flying. I do the same with VA by just funnelling points in from everyday life but they have a longer 36 months lifespan than QF. 

    Given the choice of partner airlines of QF and VA, it's worth giving them a try! Been doing that and it's an absolute ball to see the quirks of different airlines and their staff that you can talk about.

    No member give thanks

  • brinkers


    10 May, 2013 10:47 am

    Not sure that the 'happy exception' as described is an entirely accurate description of the rules. The three year rule applies to points earned before July 2010 (and any left under that rule will be just about up for expiration).

    No member give thanks

  • Phil


    10 May, 2013 11:05 am

    One low-cost method of activity is do redeem some points for a Gift Card from the QFF Store.  The cheapest gift card costs 3,750 points for a $25 card that you can use at Woolworths or other stores that you select a card for.

    No member give thanks

  • CL9


    10 May, 2013 04:37 pm

    All very good tips- however I most definitely wouldn't bother with Qantas Frequent Flowers- the cheapest price for a bunch of flowers there is $69 for one you could get in woolies for $10 max...

    No member give thanks

  • Azizi Khan


    10 May, 2013 06:39 pm

    NAB Qantas Platinum is a good bet. You get 1.5 points for every $1 spent for Amex. I think there are also other good cards to earn. 

    No member give thanks

  • gokulin


    13 Jun, 2013 04:27 pm

    Hi there

    I wonder you have updated your comment of (There's one exception to this: if you joined Qantas Frequent Flyer before 1 July 2010, you have an additional three-year grace period before those points earned prior to that date expire.) Because, I remember last time when I looked at this, you wrote something like one happy exception... that was 18 months top of that 3 years...

    Actually, I have a problem with Qantas now and have been waiting for their reply about the points expiry and copied and paste of your comment and sent to them but they turned around and told me that is not true. Cheers  

    No member give thanks


18 Jan, 2018 08:52 pm


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