Qantas SMS Service from Overseas

By highflyer | May 17, 2019, 05:32 PM
Hello, i haven't used the QF SMS service before however have heard it is quite reliable. Does anyone know whether the service is available while overseas? and the number to Text if overseas?
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By NQflyer | May 17, 2019, 05:35 PM
I think it would be. It's a regular mobile number. It is a very good service. Just quote your QFF number, name, registered email address and PNR and they'll do most things very quickly. Great service. Used it a few times now.
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By jcono | May 18, 2019, 09:34 AM
hi ,which card is better to use overseas with respect to obtaining most points on qantas ,Westpac black altitude amex or qantas money card
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By flyme2themoon | May 18, 2019, 11:30 AM
Qantas have really lifted their game recently with assistance available via Facebook messenger being fairly reliable, plus now the SMS service which seems even faster.
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By spacecadet | May 18, 2019, 02:12 PM
I think this service is just available in Australia and the UK.

I’m in England at present and used it yesterday. Took about 45 minutes between each message, and about 3 hours overall to fix my issue. However I was able to work on many other things while this was happening, so overall I thought it was quite good.
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By highflyer | May 20, 2019, 01:56 AM
Just an update, i tried texting the number from overseas, and i didn't get a reply... so for now i can only presume it's only available within Australia. and (UK?)
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