Qualified for Qantas Platinum but new status not recognised by Emirates

By Hazzy | Mar 06, 2019, 09:04 PM
Hi everyone,

I recently booked a return flight to Europe on a QF codeshare with EK. At the time of booking I was Gold and recently made Platinum through a few more work trips.

However, a week since making platinum it hasn't updated on the Emirates side of things.Platinums get access to twin seats, which I would really like to book soon.

Any advice? should I wait it out?
If no, who's the best to call Emirates or Qantas to resolve this?
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By ChrisCh | Mar 07, 2019, 12:44 PM
Just remove the frequent flyer number from the Emirates booking on the Emirates website, wait a few seconds, and then add it back in.

(If it won't let you remove it, just change it to a Skywards number, and then back to your Qantas number.)
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By Hazzy | Mar 07, 2019, 06:02 PM
Thank you, great tip
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By mos | Mar 07, 2019, 09:25 PM
Do QF platinums still get access to twin seats for free? I flew EK on a QF codeshare a few months back and it was showing a charge to select the twin seats as QF platinum. I asked about it and was told that it was only a Skywards platinum benefit, not QF platinum.
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By mos | Mar 07, 2019, 09:31 PM
Answered my own question - only Qantas Chairman’s Lounge get free Twin seat selection, details here (scroll to the bottom for Qantas tables):

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