Melbourne Qantas Club is the world's nosiest airport lounge!

By James Joyce | Oct 07, 2018, 07:06 PM

Recently visited the new MEL QC and although aesthetically quite nice, it has to be the noisiest lounge I've ever sat in.


The hard surfaces from wall to floor combined with the narrow length of the lounge create an actual echo chamber, where every glass, piece of cutlery and plate is continuously clanging regardless of where you're seated. Obviously people's discussions adds to this, but once an announcement comes over the PA or music starts playing, yikes it is a loud environment!


Although it doesn't have to be the Emirates business lounge in Dubai where it’s is almost a total silent environment in every aspect, Qantas would be wise to make this a PA-free lounge and/or add some carpet to absorb the nose, otherwise it is a rather unpleasant space to sit in without grabbing the noise cancelling headphones!


Anyone else found the same issue during peak periods?

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By djtech | Oct 07, 2018, 09:50 PM
I agree. The hard wood floors really echos the sound of shoes and high heels. Cutlery sounds are unavoidable but the floor and the PA system is very loud. Given the amount of flights Qantas has, it would certainly wake you up in the morning if you weren't already.
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By Nichokiu | Oct 07, 2018, 11:02 PM
And it's an absolute horror arriving there late afternoon / early evening. Nightmare trying to find a seat
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By GBRGB | Oct 07, 2018, 11:12 PM
Absolutely agree, it’s a shocker, my son has sensory issues so we had a quick breakfast and then left and wondered around the terminal, it’s the only lounge we have ever had an issue with, maybe it’s a new way of thinning the numbers.
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By Andrew Barkery | Oct 08, 2018, 12:02 AM
Hardwood floors, cheapens the experience, but/and also makes it cheaper for QF cleaning wise.
No vacuuming needed, even at the end of the day when lounge closes.
Just needs a person with broom and dust pan on handle occasionally, and then just needs person with dust mop when lounge closes.
Even the Adelaide QP/J lounge combo still has carpet.
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By Geoffair | Oct 08, 2018, 02:44 AM
Just need to read the marketing for Priority Pass to see what's needed. Lounges 'Aspire' to silence for an hour's sleep between flights.
Sounds like a sadistic way to increase turnover?
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By 346 | Oct 08, 2018, 09:12 AM
Hardwood floors, cheapens the experience, but/and also makes it cheaper for QF cleaning wise.
No vacuuming needed, even at the end of the day when lounge closes.
Just needs a person with broom and dust pan on handle occasionally, and then just needs person with dust mop when lounge closes.
Even the Adelaide QP/J lounge combo still has carpet.

I don't necessarily agree with this to be honest.
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By Lps988 | Oct 08, 2018, 11:19 AM
Whats the lounge like on Sunday evening? guessing it wouldn't be as bad noise wise compared to during the week?
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By davecas | Oct 08, 2018, 12:32 PM
The new lounge is akin to a cheap ikea inspired food court, the ambiance is terrible it feels cheap with the mixture of ikea looking timber chairs and metal picnic chairs, anyway good luck finding one of these poor quality chairs to sit down on when it gets busy. This make over has from my point of view lessened the appeal of Qantas,(along with there terrible service level particularly on international flights) the Virgin Melbourne lounge is much better.
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By hutch | Oct 08, 2018, 12:47 PM
Hardwood floors, cheapens the experience, but/and also makes it cheaper for QF cleaning wise.
No vacuuming needed, even at the end of the day when lounge closes.
Just needs a person with broom and dust pan on handle occasionally, and then just needs person with dust mop when lounge closes.
Even the Adelaide QP/J lounge combo still has carpet.

Incorrect. Hardwood will need to be mopped or scrubbed nightly (which requires the floor to be fully swept or vacuumed) and then sealed/polished regularly. Particularly in an environment where there is food and drinks. There are pros and cons to both carpet/hardwood, but I doubt hardwood is cheaper than carpet to maintain (and also come with an increase in public liability risks).

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By hutch | Oct 08, 2018, 12:48 PM
Unfortunately it won't help with the noise issues raised by the OP, but it is worth noting that the lounge is not yet finished.
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By James Joyce | Oct 08, 2018, 03:27 PM
Whats the lounge like on Sunday evening? guessing it wouldn't be as bad noise wise compared to during the week?

Good q - my visit was actually a Sunday night at around 6 - 7.30pm. Can't image the place at 6pm on a weeknight.
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By GregXL | Oct 08, 2018, 04:33 PM
Qantas Cafe
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By 346 | Oct 08, 2018, 05:00 PM
I pay premiem get out of my lounge
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Marty Brennan

By aeries | Oct 08, 2018, 08:03 PM
came into this thread expecting OP to point out how other patrons were looking over his shoulder and judging him on his weird internet habits...
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By ryanpst | Oct 08, 2018, 10:00 PM
Only been once. Didn’t enjoy it, tried to make some calls and the background noise was off putting - even tried a few locations and different seat and table combinations and just couldn’t get comfortable. Hopefully this lounge design isn’t repeated anywhere else
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