Qantas Club renewal

By davar98 | Oct 04, 2017, 08:18 AM
My Qantas club renewal was due in July. I missed the email. Due to being gold a couple years ago, access did not expire until mid September. Have been a QC member for 22 years. Told I have to rejoin, and pay rejoin fee. Could not rejoin and backdate. Anyone share, or have beaten this approach to ‘Loyalty’.
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Matt Brown

By Yaf | Oct 04, 2017, 10:25 AM
9 Years ago when I got to Gold I got an email saying the time left over on my Qantas Club membership will be added on when my status drops from Gold. Not dropped from Gold so I guess if and when I do it will be in limbo.
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By mviy | Oct 04, 2017, 10:27 AM
I think the ANZ Frequent Flyer Black card allows you to avoid paying the joining fee. There's an AUSBT article about this.
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By hutch | Oct 04, 2017, 01:15 PM
[QUOTE=7914;41281]
My Qantas club renewal was due in July. I missed the email. Due to being gold a couple years ago, access did not expire until mid September. Have been a QC member for 22 years. Told I have to rejoin, and pay rejoin fee. Could not rejoin and backdate. Anyone share, or have beaten this approach to ‘Loyalty’.
[/QUOTE]

It is reasonable for there to be a grace period to backdate to mid-September without paying joining fee.

Find the address for Mr Joyce and send him a letter. I suspect it will fix this problem.
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By rickylee | Oct 04, 2017, 02:39 PM
When I first attained Gold, I was told the same as Yaf above - that my Qantas Club membership would resume on falling from Gold status (I still had more than a year paid up). I have not fallen below Gold since and now, as Lifetime Gold, I never will - no word from Qantas about refunding me what I have paid, of course.
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By parishiltons | Oct 04, 2017, 03:27 PM
My Qantas club renewal was due in July. I missed the email. Due to being gold a couple years ago, access did not expire until mid September. Have been a QC member for 22 years. Told I have to rejoin, and pay rejoin fee. Could not rejoin and backdate. Anyone share, or have beaten this approach to ‘Loyalty’.
Should have got a life membership 22 years ago. No renewals and you would be ahead money wise by now.

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By Timmy22bc | Oct 04, 2017, 03:35 PM
Qantas have done me over this morning with the same thing. Mine expired on the 31AUG, but my FF anniversary date is 31MAR, I've always flashed my FF card this year and had no issue. I called up today to enquire and they said I needed to pay the $399 joining fee again + 1 year at $540.
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By Crackers61 | Oct 04, 2017, 05:18 PM
A QF Club member since 1992....and have just had the same thing happen to me....missed the email ( yes, my fault ) but, we really want your membership renewal money, PLUS a $399 re-joining fee....very apologetic gent on the Club phone line, who did attempt to get a 'higher up' to make an exception....but, to no avail....on principle I won't pay it....I guess I'll just wait until I hit Gold or Platinum again....poor form Qantas !
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By davar98 | Oct 04, 2017, 06:58 PM

My Qantas club renewal was due in July. I missed the email. Due to being gold a couple years ago, access did not expire until mid September. Have been a QC member for 22 years. Told I have to rejoin, and pay rejoin fee. Could not rejoin and backdate. Anyone share, or have beaten this approach to ‘Loyalty’.

Should have got a life membership 22 years ago. No renewals and you would be ahead money wise by now.


Ah yes - the wisdom of hindsight. However - then I could definitely NOT afford a lifetime membership!


Last edited by davar98 at Oct 04, 2017, 06.58 PM.
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By davar98 | Oct 04, 2017, 07:00 PM
Qantas have done me over this morning with the same thing. Mine expired on the 31AUG, but my FF anniversary date is 31MAR, I've always flashed my FF card this year and had no issue. I called up today to enquire and they said I needed to pay the $399 joining fee again + 1 year at $540.

I got a 10% discount on joining and 1 year fee through Business Rewards, since I have an ABN number.

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By rickylee | Oct 04, 2017, 08:28 PM
The new Qantas website has an item that says "Qantas Club member - your membership expires on 31 January 2019". What makes this ridiculous is that I am a Platinum and Lifetime Gold.
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By Des des | Oct 04, 2017, 10:39 PM
When did sale of club life membership cease?
Fortunately I took senio life membership for about $2600 probably 25 years ago. Best investment I ever made
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By Yaf | Oct 04, 2017, 11:09 PM
Some airline call centre staff think customers do not have a clue. Called Virgin today to book an urgent ticket for my niece and nephew, was told they have to book a more expensive ticket, luckily I was online and could book a cheaper ticket which was available the same time that I was talking to the call centre
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By mberzins | Oct 04, 2017, 11:22 PM
[QUOTE=2582;41305]
When I first attained Gold, I was told the same as Yaf above - that my Qantas Club membership would resume on falling from Gold status (I still had more than a year paid up). I have not fallen below Gold since and now, as Lifetime Gold, I never will - no word from Qantas about refunding me what I have paid, of course.
[/QUOTE]
Don’t wait for Qantas to contact you. When I reached Lifetime Gold I rang Qantas and asked if my unused Qantas Club $ could be refunded, they applied a calculation and they were.
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By Andrew Barkery | Oct 04, 2017, 11:42 PM
OP, if QF keeps saying no, there is always AFF's membership Gold, where you join that forum as a Gold Member, let them know, and you can get discounted QP.
Of course, you might already be aware of my the AFF membership Gold (my mumble above).
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By Carrots | Oct 06, 2017, 09:32 AM
You may find that if you don’t renew you’ll in time receive an offer to rejoin with the joining fee waived or a buy one year and get the second year for free. A few years ago I received that offer after not bothering to renew (after bouncing back down fromGold and having to pay for access).
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